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Patient Services Associate

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Robert Half

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Location:
United States , San Francisco

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Revered San Francisco OB/GYN practice known for high-quality care, strong teamwork, and a professional setting that values growth, balance, and clinical excellence. Looking for Patient Services Associate to work in the Call-Center and Reception area.

Requirements:

  • Greet patients professionally, both in person and over the phone
  • Knowledge of Obstetrical and Gynecological appointment protocol
  • Answers incoming phone calls promptly and provides triage concerns efficiently
  • Collects copayments and past due balances at time of phone call and when checking in patients
  • Handles scheduling and rescheduling appointments
  • calls no shows, bumped appts, and cancellations
  • modifies schedules for clinicians as needed
  • Scanning: scans insurance cards, consents and other patient paperwork
  • Liaise with medical staff to provide patient access to care
  • Comforting patients by anticipating anxieties and effectively answering questions
  • Provide liaison support when ap
  • Sort through mail
  • Post payments sent through USPS
  • Handles front office technical and maintenance issues
  • Weekly office upkeep: laundry, kitchen, storage and personal spaces
  • Must have ability to connect with patients (women) and provide empathy and white glove service
  • Must be tech savvy with computer, phones and other front desk tech
  • Must be able to read and write well in English

Nice to have:

Bi-lingual a plus

What we offer:
  • medical, vision, dental, and life and disability insurance
  • 401(k) plan

Additional Information:

Job Posted:
February 03, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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