Patient Services Assistant

• Maintain high cleaning & infection control standards
• Assist with patient transport and ward support tasks
• Manage waste, linen and stock across clinical areas
• Deliver responsive, high-quality support to clinical teams
• Ensure a safe, clean environment for patients and staff

• Certificate 3 in Health Services Assistance
• Minimum 12 months experience in a PSA or equivalent role
• A proven customer service approach in dealing with staff, patients and visitors
• Strong personal work ethic, initiative and service orientation
• Courteous and professional manner
• Demonstrated ability to make sound decisions under pressure in support of organisational and departmental policy and procedures
• Demonstrated skills in communicating effectively with people
• Willingness to work under the direction of clinical staff and Management
• Ability to lead a team in a multidisciplinary environment
• Ability to work in a self-directed manner and prioritise workload
• Basic literacy and numeracy skills

Experience working in a busy hospital environment

• Competitive salary packages aligned with market standards
• Health and wellbeing programs, including flexible work arrangements
• Scholarships and grants to support your continuous learning journey
• Access the Western Health Learning Academy (WHA) for personalised learning pathways
• Professional growth programs, including postgraduate studies and clinical education
• Mentorship and career support
• Make a meaningful difference in patients’ lives through compassionate care
• Join a workforce that champions diversity and inclusion
• Engage in community wellbeing initiatives and groundbreaking healthcare research
• Thrive in a collaborative, compassionate and innovative team environment
• Be part of a culture that celebrates continuous improvement and excellence in healthcare