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Patient Services Assistant

Australia, Multiple Western Health Sites · Job Posted July 04, 2026
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Job Description

The Health Support Services Department is currently seeking qualified PSAs to join our team at Western Health. Applicants must be available to work all shifts which include morning, afternoon, night and weekends as requested.

Job Responsibility

  • Ensure all ward and patient care areas are maintained in a clean and hygienic state
  • Ensure cleaning activities are undertaken in accordance with hospital standards, infection control guidelines and Western Health policy and procedure
  • Ensure adequate linen supply is available and all soiled linen / bed curtains are removed to collection area
  • Collect and segregate where required all types of waste
  • Maintain up-to-date knowledge of policies and procedures related to environmental services
  • Maintain support service areas
  • Ensure adequate supplies of toilet/cleaning requisites are available

Requirements

  • Available to work all shifts which include morning, afternoon, night and weekends as requested
  • Experience working in a busy hospital environment
  • Highly motivated and dedicated to providing a high standard of cleaning
  • Attention to detail
  • Ability to work effectively in a team environment with minimal supervision
  • Courteous, honest and professional manner
  • High level of physical fitness
  • Patient Services orientated
  • High standards and excellent attention to detail in all aspects of cleaning
  • Ability to work as a team member in a multidisciplinary environment
  • Ability to work in a self-directed manner and prioritise workload
  • Adopt a customer service approach in dealing with staff, patients and visitors
  • Able to read and write English
  • Demonstrated skills in communicating effectively with people
  • Strong personal work ethic, initiative and service orientation

Nice to have

Experience working in a busy hospital environment

What we offer

  • Competitive salary packages aligned with market standards
  • Health and wellbeing programs including flexible work arrangements
  • Scholarships and grants to support continuous learning
  • Access to Western Health Learning Academy
  • Professional growth programs including postgraduate studies and clinical education
  • Mentorship and career support

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