Patient Services Advisor - Sales Job at 360 Resourcing Solutions (Colindale)

Patient Services Advisor - Sales

Optegra has an exciting new opportunity for an experienced patient services advi...

Location

United Kingdom , Colindale

Salary:

24840.00 - 26910.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience of working in an office/Contact centre Sales and Service environment, with experience of handling high volumes of sales and customer queries
Strong selling and influencing skills
High achiever who is target motivated
Excellent verbal and written communicational skills
Pro-active and able to effectively manage and prioritise your own workload
Excellent attention to detail, even when working under pressure
Ensure all appointment bookings, amendments and cancellations are accurately logged
Providing front line support to all existing and potential Optegra patients, GPs and Optometrists
Proactively identifying how the customer journey and experienced can be improved
Providing support as required to staff and Managers in all Optegra hospitals

Job Responsibility

Provide a first class service to prospective and existing patients
Manage bookings and enquiries via telephone, web and social channels, ensuring that all customer enquiries are satisfactorily resolved and closed within agreed timescales
Proactively promote Optegra, supporting our reputation as a leading eye care specialist

What we offer

Pension
33 days annual leave
Private Health
Commission

Fulltime

Bank Patient Services Advisor - Sales

Location

United Kingdom , Colindale

Salary:

13.00 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience of working in an office/Contact centre Sales and Service environment, with experience of handling high volumes of sales and customer queries
Strong selling and influencing skills
High achiever who is target motivated
Excellent verbal and written communicational skills
Pro-active and able to effectively manage and prioritise your own workload
Excellent attention to detail, even when working under pressure
Ensure all appointment bookings, amendments and cancellations are accurately logged
Providing front line support to all existing and potential Optegra patients, GPs and Optometrists
Proactively identifying how the customer journey and experienced can be improved
Providing support as required to staff and Managers in all Optegra hospitals

Job Responsibility

Provide a first class service to prospective and existing patients
Manage bookings and enquiries via telephone, web and social channels, ensuring that all customer enquiries are satisfactorily resolved and closed within agreed timescales
Proactively promote Optegra, supporting our reputation as a leading eye care specialist

What we offer

Flexible shifts

Parttime

Bank Patient Services Advisor - Sales

Optegra has an exciting new opportunity for an experienced Customer Services/Sal...

Location

United Kingdom , Colindale

Salary:

13.00 - 15.00 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience of working in an office/Contact centre Sales and Service environment, with experience of handling high volumes of sales and customer queries
Strong selling and influencing skills
High achiever who is target motivated
Excellent verbal and written communicational skills
Pro-active and able to effectively manage and prioritise your own workload
Excellent attention to detail, even when working under pressure
Ensure all appointment bookings, amendments and cancellations are accurately logged
Providing front line support to all existing and potential Optegra patients, GPs and Optometrists
Proactively identifying how the customer journey and experienced can be improved
Providing support as required to staff and Managers in all Optegra hospitals

Job Responsibility

Provide a first class service to prospective and existing patients
Manage bookings and enquiries via telephone, web and social channels, ensuring that all customer enquiries are satisfactorily resolved and closed within agreed timescales
Proactively promote Optegra, supporting our reputation as a leading eye care specialist

Parttime

Bank patient services advisor

Optegra has an exciting new opportunity for an experienced Customer Services/Sal...

Location

United Kingdom , Colindale, North London

Salary:

13.00 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience of working in an office/Contact centre Sales and Service environment, with experience of handling high volumes of sales and customer queries
Strong selling and influencing skills
High achiever who is target motivated
Excellent verbal and written communicational skills
Pro-active and able to effectively manage and prioritise your own workload
Excellent attention to detail, even when working under pressure
Ensure all appointment bookings, amendments and cancellations are accurately logged
Providing front line support to all existing and potential Optegra patients, GPs and Optometrists
Proactively identifying how the customer journey and experienced can be improved
Providing support as required to staff and Managers in all Optegra hospitals

Job Responsibility

Provide a first class service to prospective and existing patients
Manage bookings and enquiries via telephone, web and social channels, ensuring that all customer enquiries are satisfactorily resolved and closed within agreed timescales
Proactively promote Optegra, supporting our reputation as a leading eye care specialist

What we offer

Flexible shifts
Opportunity to develop your skills
Inclusive business where you can enjoy the career you want, without changing the person you are

Parttime

Bank Patient Services Advisor

Optegra has an exciting new opportunity for an experienced Customer Services/Sal...

Location

United Kingdom , Colindale, North London

Salary:

13.00 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience of working in an office/Contact centre Sales and Service environment, with experience of handling high volumes of sales and customer queries
Strong selling and influencing skills
High achiever who is target motivated
Excellent verbal and written communicational skills
Pro-active and able to effectively manage and prioritise your own workload
Excellent attention to detail, even when working under pressure
Ensure all appointment bookings, amendments and cancellations are accurately logged
Providing front line support to all existing and potential Optegra patients, GPs and Optometrists
Proactively identifying how the customer journey and experienced can be improved
Providing support as required to staff and Managers in all Optegra hospitals

Job Responsibility

Provide a first class service to prospective and existing patients
Manage bookings and enquiries via telephone, web and social channels, ensuring that all customer enquiries are satisfactorily resolved and closed within agreed timescales
Proactively promote Optegra, supporting our reputation as a leading eye care specialist

What we offer

Flexible shifts
Opportunity to develop your skills
Exceptional working environment where our people thrive
Team that values your growth, wellbeing, and contribution
Inclusive business where you can enjoy the career you want, without changing the person you are

Bank Patient Services Advisor

Optegra has an exciting new opportunity for an experienced Customer Services/Sal...

Location

United Kingdom , Colindale, North London

Salary:

13.00 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience of working in an office/Contact centre Sales and Service environment, with experience of handling high volumes of sales and customer queries
Strong selling and influencing skills
High achiever who is target motivated
Excellent verbal and written communicational skills
Pro-active and able to effectively manage and prioritise your own workload
Excellent attention to detail, even when working under pressure
Ensure all appointment bookings, amendments and cancellations are accurately logged
Providing front line support to all existing and potential Optegra patients, GPs and Optometrists
Proactively identifying how the customer journey and experienced can be improved
Providing support as required to staff and Managers in all Optegra hospitals

Job Responsibility

Provide a first class service to prospective and existing patients
Manage bookings and enquiries via telephone, web and social channels, ensuring that all customer enquiries are satisfactorily resolved and closed within agreed timescales
Proactively promote Optegra, supporting our reputation as a leading eye care specialist

What we offer

Flexible shifts
Opportunity to develop your skills
Inclusive working environment

Parttime

New

Sales Advisor

We are continually on the lookout for extraordinary people who enjoy building lo...

Location

United Kingdom

Salary:

25114.96 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

You'll be a great listener and easy to talk to
You’re empathetic and understanding of a customer’s needs
You’re able to provide solutions
You’re resilient, patient and genuinely have time for people

Job Responsibility

Making outbound calls to new customers to discuss options for switching their gas and electric supply to an alternative provider

What we offer

Internal training and development opportunities
On-going incentives
28 Days Holiday (includes bank holidays) & your birthday off every year on pay
Company Pension
Discounted Gym Membership
Discounts with some of the highstreets biggest brands & MUCH MORE

Fulltime

New

Patient Advisor

It’s our Patient Advisor’s role to make our patients feel like a superstar from ...

Location

United Kingdom , Brighton

Salary:

26500.00 GBP / Year

Optical Express Group

Expiration Date

Until further notice

Requirements

Have a passion for providing world-class customer service
Possess strong organisational skills
Can communicate clearly and articulately with a diverse range of people
Have previous experience working with sales targets and personal KPI's
Are motivated and driven to succeed

Job Responsibility

Building relationships with patients and ensuring regular communication prior to and following their treatment
Assisting in patient consultations
Scanning patients eyes using state of the art equipment as part of a full health check
Assisting patients to complete health questionnaires
Introducing patients to their optometrist
Scheduling treatment dates
Discussing finance options
Accurately maintaining patient records

What we offer

An industry leading salary plus excellent bonus potential
State of the art, modern working environments
33 days annual leave
Free Laser Eye Surgery and Intraocular Lens Surgery
Free eye tests
Discounted prescription eye wear and sunglasses
Generous Optical Express friends and family discount scheme
Ongoing training and development opportunities
Pension scheme

Fulltime

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Patient Services Advisor - Sales

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