Patient Service Representative Jobs

Greater Baden Medical

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Responsible for greeting patients, and performs a variety of clerical tasks including patient registration, and payment processing.

Greets patients, family members, and visitors determining services and/or other needs that are required
Monitors waiting area
Assists new patients in the completion of their registration information
Opens medical records for new patients
Reviews with patient their insurance coverage or eligibility for other programs including sliding scale fee
Establishes a separate file for patients applying for sliding scale fee
Collects and processes patient demographic, financial, diagnoses and procedure code information with accuracy
Review third party coverage and payment arrangements available with patients
Inputs incoming payments and other data into system
Notifies the Medical Assistant that the patient has arrived
Inputs payments from third party payors
Reviews current visit charges and outstanding balances with the responsible party and arranges required payments
Schedules return appointments
Pulls medical records for scheduled, same day, or walk-in patients
Answers telephone calls and assists and/or directs calls to the most appropriate staff member
Assists in the preparation and routine maintenance of patient charts
Participates in team/staff meetings
attends in service meetings and applicable workshops
Performs other duties as assigned

High School diploma, GED, or equivalent certificate of competency and completion of a vocational program related to the specified work experience
High School diploma, GED, or equivalent certificate of competency and two (2) to five (5) years of work experience in specified health care trade
Accountability
Communication
Customer Focus
Organization
Time Management
Ability to read and interpret written or verbal documents and instructions
Ability to speak effectively to patients, employees and/or stakeholders
Must be able to drive between Greater Baden Medical Services, Inc. locations

What we offer:

Employment Type:

Fulltime

Work Type:

On-site work

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