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Patient Service Representative

https://www.roberthalf.com Logo

Robert Half

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Location:
United States, Milwaukee

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Category:
-

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Patient Service Representative will be the first point of contact for patients, helping them navigate through the registration process, and addressing their concerns with empathy and understanding. The role involves managing and maintaining accurate patient records.

Job Responsibility:

  • Facilitate patient check-in and registration
  • Handle inbound calls and queries
  • Utilize multiple software programs for data entry
  • Collaborate with medical professionals
  • Display empathy and build rapport with patients
  • Navigate through various health plans and insurance coverage details
  • Maintain a fast-paced work rhythm
  • Work closely with your team
  • Utilize the Epic System for managing patient records
  • Perform other related duties as assigned

Requirements:

  • Proficiency in answering inbound calls
  • Ability to handle authorizations
  • Experience with benefit functions
  • Familiarity with billing functions
  • Skill in interpreting and creating charts and graphs
  • Experience with the Epic System
  • Proficiency in using Epic Software
What we offer:
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

Additional Information:

Job Posted:
March 26, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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