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Patient Service Representative 3

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Advocate Health Care

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Location:
United States , Rome

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Contract Type:
Not provided

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Salary:

19.80 - 29.70 USD / Hour

Job Description:

The Patient Service Representative 3 (PSR 3) performs a variety of clerical duties necessary to the daily operation of the practice or department. Primary duties include, but are not limited to, support of one or more of the following processes: patient registration, patient check-out, charge entry, referrals, and/or diagnostic precertification. The PSR 3 is often the patient's first and last point of contact during an office visit, and exhibits strong customer service skills that provide patients with a great first and lasting impression of the Harbin Clinic.

Job Responsibility:

  • Performs a variety of clerical duties necessary to the daily operation of the practice or department
  • Support of one or more of the following processes: patient registration, patient check-out, charge entry, referrals, and/or diagnostic precertification
  • Often the patient's first and last point of contact during an office visit

Requirements:

  • High school diploma or GED
  • Previous experience in the medical field is preferred, but not required
  • Basic knowledge of the use and operation of general office equipment (computer, phone, copier, fax)
  • Working with the public in a courteous and professional manner
  • Ability to maintain a positive attitude and provide great customer service under stressful situations
  • Ability to communicate in a clear, concise, and pleasant manner in both verbal and written form
  • Ability to multi-task
  • Ability to adapt quickly to change
  • Ability to work both independently and with co-workers
  • Ability to use and manage time efficiently
  • Ability to follow the direction of supervisory personnel
What we offer:
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Opportunity for annual increases based on performance
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions

Additional Information:

Job Posted:
February 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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