Patient Service Representative 3 Job at Advocate Health Care (Rome)

Patient Financial Representative Senior

The associate is responsible for the duties and services that are of a support n...

Location

United States , Irving

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

HS Diploma or equivalent years of experience required
3-5 years of experience preferred
Experience working within a multi-facility hospital business office environment preferred
Experience working with inpatient and outpatient billing requirements of UB-04 and HCFA 1500 billing forms preferred
College education, previous Insurance Company claims experience and/or health care billing trade school education may be considered in lieu of formal hospital experience

Job Responsibility

Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
Performs Revenue Cycle functions in a manner that meets or exceeds CHRISTUS Health's key performance metrics
Ensures PFS departmental quality and productivity standards are met
Collects and provides patient and payor information to facilitate account resolution
Responds to all types of account inquiries through written, verbal, or electronic correspondence
Maintains payor-specific knowledge of insurance and self-pay billing and follow-up guidelines and regulations for third-party payers
Maintains working knowledge of all functions within the Revenue Cycle
Responsible for professional and effective written and verbal communication with both internal and external customers in order to resolve outstanding questions for account resolution
Meets or exceeds customer expectations and requirements, and gains customer trust and respect
Compliant with all CHRISTUS Health, payer, and government regulations

Fulltime

Patient Service Representative

We are looking for a dedicated Patient Service Representative to join our team i...

Location

United States , Westerville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 3 years' experience in patient services, scheduling, or a related field
Strong skills in assisting patients and providing exceptional customer service
Proficient in call center operations and handling patient inquiries
Familiarity with insurance verification processes and payment plan setup
Ability to use technology for price estimates and financial calculations
Excellent communication skills with a focus on professionalism and compliance
Detail-oriented with the ability to manage multiple tasks efficiently
Experience in pre-collection processes and reducing outstanding receivables

Job Responsibility

Review and confirm insurance benefits for planned or scheduled procedures to ensure accuracy
Verify insurance eligibility for patients prior to their appointments
Calculate and collect payments from patients in a timely and precise manner
Generate price estimates for medical services using specialized tools and insurance portals to determine patient financial responsibility
Prepare good faith estimates in accordance with required deadlines
Communicate financial information to patients in a detail-oriented manner and in compliance with regulations
Set up down payments and payment plans for elective procedures before they are scheduled
Perform pre-collection tasks to efficiently reduce patient receivables and minimize bad debt
Ensure accurate and efficient processing of patient accounts and financial documentation
Handle additional responsibilities as assigned by the Supervisor

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Patient Services Representative

Robert Half is hiring a compassionate, detail‑accurate Patient Services Represen...

Location

United States , Escondido, CA

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1–3+ years in medical front office, call center, or patient access
Clear communicator with a service mindset and excellent phone etiquette
Knowledge of insurance verification, copays, and basic medical terminology
Bilingual (English/Spanish) strongly preferred for North County patient populations
HIPAA awareness
thrives in a fast, team‑centric clinic environment

Job Responsibility

Provide warm, professional front desk reception
verify IDs, insurance, and demographics
Manage multi‑provider scheduling, referrals, prior auth coordination, and wait‑list optimization
Handle check‑in/check‑out, copay collection, charges, and basic patient account questions
Update EMR records, scan documents, and maintain HIPAA‑compliant files
Coordinate with clinical teams to prioritize urgent adds, procedure prep, and follow‑ups
Educate patients on portal use, pre‑visit instructions, and post‑care steps
Resolve issues with empathy
escalate billing or clinical questions to the right team quickly
Support daily close: batch reconciliation, end‑of‑day reports, and next‑day schedule accuracy

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Benefits Verification Representative

At CVS Health, we’re building a world of health around every consumer and surrou...

Location

United States , Phoenix, Arizona

Salary:

17.00 - 28.46 USD / Hour

CVS Health

Expiration Date

Until further notice

Requirements

Must live within 75 miles of Chandler, AZ
1+ years of experience in healthcare environment, with experience working with medical insurance, benefits verification, medical billing, or a related field
1+ years of work experience with Windows-based applications like Microsoft Office (Outlook, Excel, Teams, Word) internet navigation, and email applications
1+ years of computer keyboarding experience, skills and aptitude
You must have a direct/hardwired internet connection to a modem/router within 7 feet of your computer and a minimum download speed of 25 mbs download and 3 mbs upload. WiFi and satellite are not permitted. A secure and private home workspace free from distractions is required

Job Responsibility

Efficiently solve insurance-related issues to process patient prescription orders for on-time delivery
Work in multiple systems and portals
Handle inbound patient and internal colleague calls
Make outbound calls on a daily basis

What we offer

Medical, dental, vision insurance
Supplemental benefits and discount programs
Sixteen paid days off for employees
Ten paid holidays
Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Paid time off
Flexible work schedules

Fulltime

Benefits Verification Representative

At CVS Health, we’re building a world of health around every consumer and surrou...

Location

United States , Raleigh, NC

Salary:

17.00 - 25.65 USD / Hour

CVS Health

Expiration Date

Until further notice

Requirements

Must live within 75 miles of Raleigh, NC
1+ years of experience in healthcare environment, with experience working with medical insurance, benefits verification, medical billing, or a related field
1+ years of work experience with Windows-based applications like Microsoft Office (Outlook, Excel, Teams, Word) internet navigation, and email applications
1+ years of computer keyboarding experience, skills and aptitude
You must have a direct/hardwired internet connection to a modem/router within 7 feet of your computer and a minimum download speed of 25 mbs download and 3 mbs upload. WiFi and satellite are not permitted. A secure and private home workspace free from distractions is required

Job Responsibility

Utilize your skills and healthcare industry expertise to efficiently solve insurance-related issues to process patient prescription orders for on-time delivery
Work in multiple systems and portals, and handle inbound patient and internal colleague calls, as well as make outbound calls on a daily basis

What we offer

Medical, dental, vision insurance
Supplemental benefits and discount programs
Sixteen paid days off for employees
Ten paid holidays
Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Paid time off
Flexible work schedules

Fulltime

Patient Services Representative

The Patient Service Representative Lead is responsible for supporting the manage...

Location

United States , Great Bend

Salary:

Not provided

The University of Kansas Health System

Expiration Date

Until further notice

Requirements

High School Graduate
3 or more years admitting/patient registration, pre-registration & pre-certification, or patient accounting experience, can include one year of customer service experience
Basic computer skills including Microsoft Excel, Word, Adobe and Office
Customer service skills
Ability to work well with others, maintain confidentiality and use good judgement

Job Responsibility

Serves as a resource and provides training to staff, as needed and in collaboration with the manager
Responsible for check in, check out, scheduling, and prior authorization standard work, customer experience, and continuous process improvement
Serves as a resource and provides training to staff in collaboration with manager
Serves as an Epic “super user” for area of responsibility
Resolves escalated patient or clinical issues that arise within the department/supporting area
Manages collection of co-payments and deposits made to the department
Leads the team during manager’s absence
Responsible for oversight of the workflow and implementing changes as need to support patient throughput and dept efficiency/support of the manager
Conducts and participates in daily huddles
Completes special projects and/or represents the clinic by serving on improvement teams/committees

Fulltime

Patient Service Representative 3

The Patient Service Representative 3 (PSR 3) performs a variety of clerical duti...

Location

United States , Cartersville

Salary:

19.80 - 29.70 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

High school diploma or GED
Previous experience in the medical field is preferred, but not required
Basic knowledge of the use and operation of general office equipment (computer, phone, copier, fax)
Working with the public in a courteous and professional manner
Ability to maintain a positive attitude and provide great customer service under stressful situations
Ability to communicate in a clear, concise, and pleasant manner in both verbal and written form
Ability to multi-task
Ability to adapt quickly to change
Ability to work both independently and with co-workers
Ability to use and manage time efficiently

Job Responsibility

Performs a variety of clerical duties necessary to the daily operation of the practice or department
Support of one or more of the following processes: patient registration, patient check-out, charge entry, referrals, and/or diagnostic precertification

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Parttime

Benefits Verification Representative

CVS Health is seeking a Benefits Verification Representative to work in a primar...

Location

United States , Chandler

Salary:

17.00 - 28.46 USD / Hour

CVS Health

Expiration Date

Until further notice

Requirements

Must live within 75 miles of Chandler, AZ
1+ years of experience in healthcare environment, with experience working with medical insurance, benefits verification, medical billing, or a related field
1+ years of work experience with Windows-based applications like Microsoft Office (Outlook, Excel, Teams, Word), internet navigation, and email applications
1+ years of computer keyboarding experience, skills and aptitude
You must have a direct/hardwired internet connection to a modem/router within 7 feet of your computer and a minimum download speed of 25 mbs download and 3 mbs upload
WiFi and satellite are not permitted
A secure and private home workspace free from distractions is required.

Job Responsibility

Act as a critical liaison between patients, healthcare professionals, and insurance carriers
Solve insurance-related issues to process patient prescription orders for on-time delivery
Work in multiple systems and portals
Handle inbound patient and internal colleague calls
Make outbound calls on a daily basis.

What we offer

Medical, dental, vision insurance
Sixteen paid days off for employees
Ten paid holidays
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost wellness programs including screenings, tobacco cessation, and weight management programs
Confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave

Fulltime

Patient Service Representative 3

Advocate Health Care

Location:
United States , Rome

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 04, 2026

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Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:February 04, 2026

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