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The Patient Service Representative 3 (PSR 3) performs a variety of clerical duties necessary to the daily operation of the practice or department. Primary duties include, but are not limited to, support of one or more of the following processes: patient registration, patient check-out, charge entry, referrals, and/or diagnostic precertification. The PSR 3 is often the patient's first and last point of contact during an office visit, and exhibits strong customer service skills that provide patients with a great first and lasting impression of the Harbin Clinic.
Job Responsibility:
Performs a variety of clerical duties necessary to the daily operation of the practice or department
Support of one or more of the following processes: patient registration, patient check-out, charge entry, referrals, and/or diagnostic precertification
Requirements:
High school diploma or GED
Previous experience in the medical field is preferred, but not required
Basic knowledge of the use and operation of general office equipment (computer, phone, copier, fax)
Working with the public in a courteous and professional manner
Ability to maintain a positive attitude and provide great customer service under stressful situations
Ability to communicate in a clear, concise, and pleasant manner in both verbal and written form
Ability to multi-task
Ability to adapt quickly to change
Ability to work both independently and with co-workers
Ability to use and manage time efficiently
Ability to follow the direction of supervisory personnel
What we offer:
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs