Patient Service Representative 3 Job at Advocate Health Care (Cartersville)

Patient Service Representative 3

The Patient Service Representative 3 (PSR 3) performs a variety of clerical duti...

Location

United States , Rome

Salary:

19.80 - 29.70 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

High school diploma or GED
Previous experience in the medical field is preferred, but not required
Basic knowledge of the use and operation of general office equipment (computer, phone, copier, fax)
Working with the public in a courteous and professional manner
Ability to maintain a positive attitude and provide great customer service under stressful situations
Ability to communicate in a clear, concise, and pleasant manner in both verbal and written form
Ability to multi-task
Ability to adapt quickly to change
Ability to work both independently and with co-workers
Ability to use and manage time efficiently

Job Responsibility

Performs a variety of clerical duties necessary to the daily operation of the practice or department
Support of one or more of the following processes: patient registration, patient check-out, charge entry, referrals, and/or diagnostic precertification
Often the patient's first and last point of contact during an office visit

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Opportunity for annual increases based on performance
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions

Fulltime

Patient Service Representative

We are looking for a dedicated Patient Service Representative to join our team i...

Location

United States , Westerville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 3 years' experience in patient services, scheduling, or a related field
Strong skills in assisting patients and providing exceptional customer service
Proficient in call center operations and handling patient inquiries
Familiarity with insurance verification processes and payment plan setup
Ability to use technology for price estimates and financial calculations
Excellent communication skills with a focus on professionalism and compliance
Detail-oriented with the ability to manage multiple tasks efficiently
Experience in pre-collection processes and reducing outstanding receivables

Job Responsibility

Review and confirm insurance benefits for planned or scheduled procedures to ensure accuracy
Verify insurance eligibility for patients prior to their appointments
Calculate and collect payments from patients in a timely and precise manner
Generate price estimates for medical services using specialized tools and insurance portals to determine patient financial responsibility
Prepare good faith estimates in accordance with required deadlines
Communicate financial information to patients in a detail-oriented manner and in compliance with regulations
Set up down payments and payment plans for elective procedures before they are scheduled
Perform pre-collection tasks to efficiently reduce patient receivables and minimize bad debt
Ensure accurate and efficient processing of patient accounts and financial documentation
Handle additional responsibilities as assigned by the Supervisor

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Patient Service Representative

Completes patient order confirmations and modifications for item changes occurri...

Location

United States , Aurora

Salary:

20.80 - 31.20 USD / Hour

Advocate Aurora Health

Expiration Date

Until further notice

Requirements

High School Diploma
3-4 years office experience
Understanding of third party payors, including Medicare, Medicaid and private insurance companies
Strong Data Entry ability
Strong Organization Skills
Strong Detail Orientation
Strong Customer Service Skills
Able to work independently with minimal supervision

Job Responsibility

Completes patient order confirmations and modifications
Reviews paperwork submitted with equipment set up packets
Follows up on safety issues
Processes service maintenance tickets
Maintains knowledge of Medicare, Medicaid, HMO, Managed Care, PHO's and Advocate contract procedures
Verifies authorizations for managed care clients
Identifies, investigates and verifies sources of reimbursement
Proficient in use of computerized resources and data entry programs
Completes daily update by running the Confirmed Orders for Billing Report
Completes Direct Bill entry for supply closet items

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Parttime

Patient Service Representative

Completes patient order confirmations and modifications for item changes occurri...

Location

United States , Libertyville

Salary:

19.80 - 29.70 USD / Hour

Advocate Aurora Health

Expiration Date

Until further notice

Requirements

High School Diploma
3-4 years office experience
Understanding of third party payors, including Medicare, Medicaid and private insurance companies
Strong Data Entry ability
Strong Organization Skills
Strong Detail Orientation
Strong Customer Service Skills
Able to work independently with minimal supervision

Job Responsibility

Completes patient order confirmations and modifications
Reviews all paperwork submitted with equipment set up packets
Follows up on safety issues documented by drivers
Processes service maintenance tickets
Maintain a knowledge of Medicare, Medicaid, HMO, Managed Care, PHO's and Advocate contract procedures and guidelines
Verify that current and appropriate authorizations are in place
Identification, investigation and verification of sources of reimbursement
Be proficient in the use of computerized resources and data entry programs
Completes daily update by running the Confirmed Orders for Billing Report
Completes Direct Bill entry for supply closet items

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Opportunity for annual increases based on performance

Fulltime

Patient Service Representative

Completes patient order confirmations and modifications for item changes occurri...

Location

United States , Aurora

Salary:

20.80 - 31.20 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

High School Diploma
3-4 years office experience
Understanding of third party payors, including Medicare, Medicaid and private insurance companies
Strong Data Entry ability
Strong Organization Skills
Strong Detail Orientation
Strong Customer Service Skills
Able to work independently with minimal supervision

Job Responsibility

Completes patient order confirmations and modifications
Reviews all paperwork submitted with equipment set up packets
Follows up on safety issues documented by drivers
Processes service maintenance tickets
Maintain a knowledge of Medicare, Medicaid, HMO, Managed Care, PHO's and Advocate contract procedures and guidelines
Verify that current and appropriate authorizations are in place
Identification, investigation and verification of sources of reimbursement
Be proficient in the use of computerized resources and data entry programs
Completes daily update by running the Confirmed Orders for Billing Report
Completes Direct Bill entry for supply closet items

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Parttime

Patient Service Representative

Completes patient order confirmations and modifications for item changes occurri...

Location

United States , Libertyville

Salary:

19.80 - 29.70 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

High School Diploma
3-4 years office experience
Understanding of third party payors, including Medicare, Medicaid and private insurance companies
Strong Data Entry ability
Strong Organization Skills
Strong Detail Orientation
Strong Customer Service Skills
Able to work independently with minimal supervision

Job Responsibility

Completes patient order confirmations and modifications
Reviews all paperwork submitted with equipment set up packets
Follows up on safety issues documented by drivers
Processes service maintenance tickets
Maintain a knowledge of Medicare, Medicaid, HMO, Managed Care, PHO's and Advocate contract procedures and guidelines
Verify that current and appropriate authorizations are in place
Identification, investigation and verification of sources of reimbursement
Be proficient in the use of computerized resources and data entry programs
Completes daily update by running the Confirmed Orders for Billing Report
Completes Direct Bill entry for supply closet items

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

Patient Financial Representative Senior - Patient Financial Services

The associate is responsible for the duties and services that are of a support n...

Location

United States , Irving

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

HS Diploma or equivalent years of experience required
3-5 years of experience preferred
Experience working within a multi-facility hospital business office environment preferred
Experience working with inpatient and outpatient billing requirements of UB-04 and HCFA 1500 billing forms preferred

Job Responsibility

Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
Performs Revenue Cycle functions in a manner that meets or exceeds CHRISTUS Health's key performance metrics
Ensures PFS departmental quality and productivity standards are met
Collects and provides patient and payor information to facilitate account resolution
Responds to all types of account inquiries through written, verbal, or electronic correspondence
Maintains payor-specific knowledge of insurance and self-pay billing and follow-up guidelines and regulations for third-party payers
Maintains working knowledge of all functions within the Revenue Cycle
Responsible for professional and effective written and verbal communication with both internal and external customers in order to resolve outstanding questions for account resolution
Meets or exceeds customer expectations and requirements, and gains customer trust and respect
Compliant with all CHRISTUS Health, payer, and government regulations

Fulltime

Patient Financial Representative Senior - Patient Financial Services

The associate is responsible for the duties and services that are of a support n...

Location

United States , Irving

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

HS Diploma or equivalent years of experience required
3-5 years of experience preferred
Experience working within a multi-facility hospital business office environment preferred
Experience working with inpatient and outpatient billing requirements of UB-04 and HCFA 1500 billing forms preferred
None required

Job Responsibility

Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
Performs Revenue Cycle functions in a manner that meets or exceeds CHRISTUS Health's key performance metrics
Ensures PFS departmental quality and productivity standards are met
Collects and provides patient and payor information to facilitate account resolution
Responds to all types of account inquiries through written, verbal, or electronic correspondence
Maintains payor-specific knowledge of insurance and self-pay billing and follow-up guidelines and regulations for third-party payers
Maintains working knowledge of all functions within the Revenue Cycle
Responsible for professional and effective written and verbal communication with both internal and external customers in order to resolve outstanding questions for account resolution
Meets or exceeds customer expectations and requirements, and gains customer trust and respect
Compliant with all CHRISTUS Health, payer, and government regulations

Fulltime

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Patient Service Representative 3

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What we offer

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Patient Financial Representative Senior - Patient Financial Services

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