Patient Service Coordinator Job at Helpware (Cebu)

Patient Service Coordinator

The position involves reviewing scheduled studies, ensuring proper scheduling ba...

Location

Philippines , Cebu

Salary:

Not provided

Helpware

Expiration Date

Until further notice

Requirements

Previous experience as at least 1 year
With experience as an Patient Service Coordinator or in a similar capacity
Knowledge of medical terminology, ICD10 and CPT coding and procedures (preferably)
Ability to type at least 40 wpm
The ability to multi-task consistently and work in a fast-paced environment
Previous experience as a medical receptionist/front desk or related experience
Proficient in English at least B1
Excellent written and oral communication skills
With strong attention to detail

Job Responsibility

Review scheduled studies in advance of patient visits to ensure proper study scheduling based on referral
Verify all required paperwork/documentation is in the system and complete insurance verification, financial clearance, and prior authorization
Confirm completion of clinical documentation, lab results, medical form clearance, and medication cessation for exams requiring such
Coordinate with technologists and specialists, communicating any appointment status changes or patient needs/limitations
Assist with appointment confirmations, patient communications, and contacting referring physician offices as needed
Coordinate VIP appointments and assist with overflow scheduling calls
Perform other job-related duties as necessary for the efficient operation

Fulltime

Patient Service Coordinator

The position involves reviewing scheduled studies, ensuring proper scheduling ba...

Location

Philippines , Cebu

Salary:

Not provided

Helpware

Expiration Date

Until further notice

Requirements

Previous experience as at least 1 year
With experience as an Patient Service Coordinator or in a similar capacity
Knowledge of medical terminology, ICD10 and CPT coding and procedures (preferably)
Ability to type at least 40 wpm
The ability to multi-task consistently and work in a fast-paced environment
Previous experience as a medical receptionist/front desk or related experience
Proficient in English at least B1
Excellent written and oral communication skills
With strong attention to detail

Job Responsibility

Review scheduled studies in advance of patient visits to ensure proper study scheduling based on referral
Verify all required paperwork/documentation is in the system and complete insurance verification, financial clearance, and prior authorization
Confirm completion of clinical documentation, lab results, medical form clearance, and medication cessation for exams requiring such
Coordinate with technologists and specialists, communicating any appointment status changes or patient needs/limitations
Assist with appointment confirmations, patient communications, and contacting referring physician offices as needed
Coordinate VIP appointments and assist with overflow scheduling calls
Perform other job-related duties as necessary for the efficient operation

Fulltime

Patient Service Coordinator

We’re looking for a proactive and friendly Patient Service Coordinator to suppor...

Location

United States , Templeton

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous medical office experience (radiology strongly preferred)
Excellent communication and customer service skills
Ability to multitask and stay organized in a fast‑paced setting

Job Responsibility

Greet patients and guide them through the admissions and registration process
Accurately collect and verify patient demographics, insurance, and required documentation
Provide outstanding customer service while maintaining professionalism and empathy
Work closely with clinical and administrative teams to support patient flow
Maintain confidentiality and ensure accuracy in all patient interactions

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training

Patient Service Coordinator

The position involves reviewing scheduled studies, ensuring proper scheduling ba...

Location

Philippines , Cebu

Salary:

Not provided

Helpware

Expiration Date

Until further notice

Requirements

Previous experience as at least 1 year
With experience as an Patient Service Coordinator or in a similar capacity
Knowledge of medical terminology, ICD10 and CPT coding and procedures (preferably)
Ability to type at least 40 wpm
The ability to multi-task consistently and work in a fast-paced environment
Previous experience as a medical receptionist/front desk or related experience
Proficient in English at least B1
Excellent written and oral communication skills
With strong attention to detail

Job Responsibility

Review scheduled studies in advance of patient visits to ensure proper study scheduling based on referral
Verify all required paperwork/documentation is in the system and complete insurance verification, financial clearance, and prior authorization
Confirm completion of clinical documentation, lab results, medical form clearance, and medication cessation for exams requiring such
Coordinate with technologists and specialists, communicating any appointment status changes or patient needs/limitations
Assist with appointment confirmations, patient communications, and contacting referring physician offices as needed
Coordinate VIP appointments and assist with overflow scheduling calls
Perform other job-related duties as necessary for the efficient operation

Fulltime

Patient Service Coordinator, Home Health

Become a part of our caring community. The Patient Services Coordinator is direc...

Location

United States , Las Vegas

Salary:

40000.00 - 52300.00 USD / Year

Humana

Expiration Date

Until further notice

Requirements

Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments
Must have at least 1 year of home health experience
Prior packet review / QI experience preferred
Coding certification is preferred

Job Responsibility

Manages schedules for all patients
Edits schedule for agents calling in sick, ensuring patients are reassigned timely
Updates agent unavailability in worker console
Initiates infection control forms as needed, sends the HRD the completed Employee Infection Report to upload in the worker console
Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences
Refers clinical questions to Branch Director as necessary
Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff
Completes requested schedule as task appears on the action screen
Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit
Completes requested schedules for all add-ons and applicable orders

What we offer

Medical, dental and vision benefits
401(k) retirement savings plan
Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
Short-term and long-term disability
Life insurance

Fulltime

Customer Service Coordinator (Patient Services)

This role will coordinate the prescription management process, patient stock lev...

Location

United Kingdom , Cheadle

Salary:

Not provided

Baxter

Expiration Date

Until further notice

Requirements

Dispensing Assistant Qualification or equivalent (minimum of Regulated Qualifications Framework Level 2 as defined in GPhC guidance) or wiliness to complete the course through on the job training
Extensive experience in customer service or patient-centric roles
In-depth experience is using customer relationship management systems
Previous experience of working in a pharmacy/healthcare setting would be advantageous
Successful experience of demonstrating strong administration skills in high volumes
Strong verbal and written communications skills (e.g. professional telephone manner) including with senior stakeholder
Strong conflict resolution skills
High attention to detail
Strong IT proficiency (including Microsoft Office)
Excellent organisational & prioritisation skills in a demanding environment

Job Responsibility

Respond to inbound calls and initiate outbound calls/email correspondence (including shared inbox management) to patients & customers to process stock orders and resolve patient queries
Activate new patients onto the service and coordinate the installation delivery in line with customer requirements
Accurately enter prescriptions and directions on the Patient Management System
Process patient orders (including charge orders) accurately on the Patient Management System as advised by the patient’s prescription
Organise collections and process sales returns within the allocated timeframes
Manage the administration (e.g., tracking, filing, requesting, archiving) of records in an accurate and timely manner
Maintain patient confidentiality at all times
Report and escalate system inaccuracies to the Patient Services Team Leader
Accurate dispensing – this will include timely reporting of near misses and dispensing errors
Accurate and timely complaint recording into the complaints management system

What we offer

Competitive total compensation package
Professional development opportunities
High importance placed on work life balance

Fulltime

Patient Service Coordinator Home Health

Make a difference every day as an Amedisys patient services coordinator. Join Am...

Location

United States , Greeneville

Salary:

20.00 - 22.00 USD / Hour

Amedisys

Expiration Date

Until further notice

Requirements

High School diploma or GED equivalent
One year of scheduling experience in a healthcare environment
One year of administrative experience in a health care environment

Job Responsibility

Ensures patient assessment visits including all Oasis visits are scheduled and performed timely
Ensures clinicians are assigned and scheduled in most efficient geography, maximizing clinician efficiency, utilizing the lowest possible discipline, matching skill with required care, and optimizing clinician capacity
Works collaboratively with field clinicians to ensure all patient visits are scheduled and completed as ordered and within the care center
Manages calls from patients and field staff related to scheduling issues
Refers clinical and performance related issues to the clinical manager
Monitors hospitalized patients, communicating and ensuring the team follows up as necessary
Supports clinical manager and works collaboratively to ensure timely communication with patients, clinicians, referral sources, business development team and other office personnel
Runs all applicable reports and responds to work flow taking appropriate actions
Assists with internal or external transfer of patients between care centers and/or hospice services
May be responsible for maintaining supply closet with routine supplies, ensuring supplies are within expiration dates and packaged appropriately, and serve as liaison with the field for patient supply needs

What we offer

Choice of PPO or HSA medical plans with free telehealth
Paid time off
Up to $1,000 in free healthcare services with Amedisys HSA plan
Up to $500 in wellness rewards for activities-use for spa, gym, sports, hobbies, pets and more
Mental health support with up to five free counseling sessions through the Employee Assistance program
401(k) with a company match
Family support with infertility treatment coverage, adoption reimbursement, paid parental and family caregiver leave
Fleet vehicle program (restrictions apply) and mileage reimbursement

Fulltime

New

Customer Service Coordinator

You won't just be answering phones; you will be the primary point of contact for...

Location

United Kingdom , Sittingbourne

Salary:

13.50 GBP / Hour

Randstad

Expiration Date

July 03, 2026

Requirements

Empathetic nature
Communication expert
IT proficient
Customer-centric
Reliability

Job Responsibility

Patient onboarding
Coordination
Liaison
Problem solving
Data management
On-call support

What we offer

Monthly awards for top performers
Opportunities for customer service qualifications
Onsite gym
Outside seating areas
Subsidised canteen with Starbucks station
Option to work from home one day per week once trained
Competitive pension
Private healthcare
Access to Randstad app for discounts
Free on-site parking

Fulltime

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Patient Service Coordinator

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