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Patient Service Associate Adjunct Lecturer

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Generation UK & Ireland

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Location:
Singapore

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Category:
Education

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Contract Type:
Contract work

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Salary:

Not provided
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Job Description:

This is a contract teaching position for a bootcamp style programme. Selected candidates will be given a one-year contract as Generation Singapore’s adjunct instructor. Instructors can be expected to lead at least one cohort a year, at a mutually agreed period. The Patient Service Associate (PSA) programme is an intensive course that focuses on a combination of technical, behavioural and mindset skills required to be successful in a healthcare environment.

Job Responsibility:

  • Delivery of Training (60%) under the guidance of the Generation Curriculum & Instruction Manager
  • Follow the overarching structure and flow of your programme’s curriculum
  • Prepare for effective delivery by understanding and personalizing session plans prior to class
  • Engage participants in active thinking and participation
  • Deliver instruction that is rigorous, relevant, and appropriate for adults
  • Leverage subject matter expertise during synchronous delivery of in-person session
  • Guide students through asynchronous (independent) learning modules and help solidify understanding, clarify concepts through debriefs and synchronous moments
  • Differentiate instruction to meet individual learning needs and accommodate different learning styles
  • Provide in-the-moment feedback to learners to clarify misunderstandings and/or encourage critical thinking
  • Provide relevant and timely feedback to learners on formative and summative assessments, including student projects
  • Engage in Generation-sponsored instructional support, professional development, and training
  • Date Management (10%)
  • Administer, grade, and/or provide feedback on assessments
  • Support Generation’s data-driven model by tracking and updating (in Salesforce/ Canvas) participant attendance and performance in class and on assessments
  • Input data using Generation’s technology platform (e.g., participant attendance, performance in class and assessments, etc.)
  • Any other administrative duties required to ensure successful operations of the programme
  • Stakeholder Engagement & Management (10%)
  • Collaborate with Generation staff to identify and mitigate potential risks to participant success and achievement of their goals
  • Collaborate with the Programme Manager and commit to acting on any feedback that intends to increase data completion to Generation’s global standards
  • Collaborate with the Curriculum and Instruction Lead to support programme quality
  • Participant Mentoring & Support (20%)
  • Build relationships with participants, develop an understanding of their personal strengths and challenges, and foster a supportive classroom environment
  • Motivate and support participants to persevere through challenges and continue on their journey of professional and personal growth
  • Coach and guide students to be as employable as possible and support them to develop industry standard portfolios
  • Commit to and empathise with mid-career professionals and disconnected populations

Requirements:

  • Alignment with Generation mission and values
  • Have an interest in working with disconnected communities, commit to and empathize with people of all ages
  • Work successfully in a fast-paced, start-up environment
  • Work independently with limited oversight and seek assistance when needed
  • Excellent verbal and written communication skills
  • Excellent organizational and time-management abilities
  • Fulfill the expectations of the instructor role inside and outside of the classroom
  • Follow the overarching structure and flow of a curriculum
  • Engage participants in active thinking and participation
  • Adapt his / her communication style to reflect and connect with the diverse experiences of participants such as delivering instruction that is rigorous, relevant, and appropriate for adults
  • Able to share personal insights on job role (PSA) and industry with learners
  • Ability to collect and make sense of learner data and adjust lessons accordingly
  • Familiarity with Canvas or another Learner Management System (LMS)
  • Openly receive and give feedback on his / her performance and apply feedback and pursue additional learning to strengthen his / her performance
  • Always act professionally, meeting Generation’s expectations and policies, even under pressure
  • Medical/Nursing Graduate with additional experiences/certifications in Health Administration OR Diploma in Health Sciences with additional experiences in the healthcare sector
  • 5-year experience in healthcare related roles (nursing, administration, staff training and development) in a healthcare setting (public/private hospitals, specialist clinics, GP clinics, nursing homes)
  • 5-year experience in designing and/or delivering nursing, healthcare, or health management courses
  • Experience in building and delivering educational resources, including designing virtualized network training lab environments, administrating LMS systems for reporting, and authoring exams and self-assessment surveys

Additional Information:

Job Posted:
December 08, 2025

Employment Type:
Parttime
Work Type:
On-site work
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