Patient Scheduling Coordinator Job at Advocate Health Care (Winston Salem)

Patient Scheduling Coordinator

Advocate Health Care

Location:
United States , Winston Salem

Category:
Customer Service

Contract Type:
Not provided

Salary:

20.40 - 30.60 USD / Hour

Save Job

Apply Position

Job Responsibility:

Schedules clinical appointments for new and returning patients with independent judgment and discretion to priority using the IDX system
Coordinates extensive laboratory work and diagnostic testing for patients
Makes daily judgments over the telephone as to the timeframe in which patients should be seen
Performs complex coordination among WFUHS physicians, external physicians, patients, nurses, and outside testing laboratories
Coordinates testing for inpatients, using judgment and discretion as to the seriousness of condition
Assures that each patient's chart is fully prepared prior to the visit
Answers inquiries concerning clinic policies and procedures
Initiates and facilitates the resolution of patient issues and complaints
Assists in the training of less experienced personnel
Processes transaction editing system (TES) files by obtaining requested information
Performs medical coding as needed
Coordinates surgeries using discretion as to timeframes, instruments needed, room availability, and physician schedule
Performs financial duties such as authorizing or obtaining authorization for insurance, reviewing encounter forms, assisting with medical coding, providing assistance to patients regarding billing questions
Complete required educational programs to remain current on job responsibilities and fulfill compliance requirements
Performs other related duties incidental to the work described herein

Requirements:

High school diploma or GED equivalent
three years clerical experience
six months of which must be at Patient Scheduling Coordinator level or equivalent
Must complete certification program and maintain accuracy standards
BCLS required within 30 days of hire
Knowledge of third party payor requirements
basic knowledge of ICD-9 and CPT coding or willingness to complete these courses upon employment
Data entry accuracy of 5000 kph with 3% or less error rate
Ability to function independently in an intensive clinical setting
Ability to perform multiple tasks simultaneously
Experience using IDX, Medipac and LastWord
Experience with managed care or health insurance company
Strong customer service focus

What we offer:

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Premium pay such as shift, on call, and more
Incentive pay for select positions
Opportunity for annual increases based on performance

Additional Information:

Job Posted:
February 04, 2026

Employment Type:

Fulltime

Work Type:

On-site work

Advocate Health Care - All Job Offers

Job Link Share:

Patient Scheduling Coordinator

Advocate Health Care

Location:
United States , Winston Salem

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 04, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Patient Scheduling Coordinator

Patient Care Coordinator

Patient Experience Coordinator

Associate Patient Care Coordinator

Patient Engagement Coordinator

Surgery Scheduler

Medical Scheduler

Welcome Coordinator

Staffing Coordinator

Patient Scheduling Coordinator

Advocate Health Care

Location:United States , Winston Salem

Category:Customer Service

Contract Type:Not provided

Salary:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:February 04, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Patient Scheduling Coordinator

Patient Care Coordinator

Patient Experience Coordinator

Associate Patient Care Coordinator

Patient Engagement Coordinator

Surgery Scheduler

Medical Scheduler

Welcome Coordinator

Staffing Coordinator

Location:
United States , Winston Salem

Category:
Customer Service

Contract Type:
Not provided

Job Posted:
February 04, 2026