CrawlJobs Logo

Patient Resource Navigator

themuse.com Logo

The Muse

Location Icon

Location:
United States

Category Icon
Category:
-

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

The Patient Resource Navigator will provide the Hemophilia B community with comprehensive, personalized support and education on gene therapy throughout the patient's journey. This individual will serve as a high-value source of information about gene therapy and will offer support and guidance to potential candidates for gene-therapy. The Patient Resource Navigator will educate patients, HCPs, and members of the bleeding disorders community regarding gene therapy as be part of a coordinated, field-based, regionally aligned team designed to represent CSL Behring to patients.

Job Responsibility:

  • Educate patients on required steps that need to be taken prior to receiving treatment and provide information about CSL Behring patient support offerings
  • Liaison between and hemophilia treatment centers, with CSL patient support case managers, , other CSL functions in order to ensure comprehensive patient support throughout treatment journey
  • Serve as a familiar point of contact for patients throughout their gene therapy journey
  • Respond to patient inquiries in order to promote transparency and foster understanding of the science of gene therapy
  • Provide in-depth education to patients who are interested in learning more about gene therapy
  • Educate patients/caregivers on CSL hemophilia products and services to promote a well-balanced understanding of treatment options and available support services through telephone communication, live/virtual patient and family meetings, and patient education programs
  • Be a subject matter expert on all of the programs and services that CSL Behring provides to patients within the bleeding disorders community
  • Help to foster a positive relationship between CSL Behring and key stakeholders
  • Report key insights and feedback from patient community
  • Meet key performance indicators that are critical to delivering on the role's educational function
  • Abide by all SOPs and guidance related to ethical interactions with consumers and healthcare providers

Requirements:

  • Bachelor degree in business/marketing or science discipline
  • Minimum 5-7 years of experience of working in a hemophilia treatment center, patient-related organization or health care system
  • Background in social work, public health, nursing, etc.
  • Experience with patient advocate-type responsibilities
  • Proficiency with Microsoft Office

Nice to have:

  • Experience with the Bleeding Disorders Community strongly preferred
  • SAP experience preferred
What we offer:
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Short-Term Disability
  • Long-Term Disability
  • FSA
  • HSA
  • Mental Health Benefits
  • Adoption Leave
  • Birth Parent Or Maternity Leave
  • Non-Birth Parent Or Paternity Leave
  • Fertility Benefits
  • Adoption Assistance Program
  • Family Support Resources
  • Commuter Benefits Program
  • Paid Vacation
  • Paid Holidays
  • Personal/Sick Days
  • Leave Of Absence
  • Volunteer Time Off
  • 401(K) With Company Matching
  • Stock Purchase Program
  • Financial Counseling
  • Tuition Reimbursement

Additional Information:

Job Posted:
March 02, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Icon
The Muse - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Patient Resource Navigator

Research-focused Patient Navigator

The Research-Focused Patient Navigator improves equitable access to clinical res...
Location
Location
United States , Boston
Salary
Salary:
61900.00 - 66100.00 USD / Year
dana-farber.org Logo
Dana-Farber Cancer Institute
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Fluency in English and at least one other language preferred, especially Spanish, Haitian Creole, or Portuguese
  • High School Diploma/GED required
  • Bachelor’s degree in health or human services preferred
  • 3+ years of professional experience in health care or community outreach organizations
  • Experience working in hospital electronic medical record systems is a plus
  • Commitment to cultural humility and cultural safety
  • Strong customer service and patient and family-centered orientation
  • Comfortable using Microsoft suite and data capture systems
  • Basic knowledge of medical terminology required
  • Ability to work with adults of varying ages, learning styles, and backgrounds
Job Responsibility
Job Responsibility
  • Work closely with the research and clinical teams to curate relevant clinical trial information for patient screening and referral
  • Pre-screen patients trial eligibility, referral, and research navigation
  • Communicate with the referring clinicians to approach patients for trial eligibility upon completing pre-screening
  • Coach and prepare potential research participants and enrolled participants for their appointments and conversations with providers
  • Escort patients during their DFCI main campus appointments and sit in on clinical visit as needed
  • Remind patients of appointments and follow-up to maximize attendance
  • Assist patients with scheduling appointments, coordinating referrals, and managing schedules
  • Provide navigation services to patients pursing enrollment by identifying and address barriers to participate
  • Identify system and/or organizational barriers to care and recommend strategies to improve/remove them
  • Navigator will also serve in a role that supports connecting patients with resources such as transportation, parking, and food stipends
  • Fulltime
Read More
Arrow Right

Patient Relations Analyst

The purpose of the Patient Relations Analyst at Oak Street Health is to educate ...
Location
Location
United States , East Saint Louis
Salary
Salary:
21.10 - 40.90 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
March 14, 2026
Flip Icon
Requirements
Requirements
  • Computer Skills: Ability to quickly navigate and use multiple computer programs to include, but not limited to: Gmail, MS Word or Google Docs, Excel, etc.
  • US work authorization
  • Proficiency in non-English languages like Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary) as required by center's demographics
  • Experience with helping patients or customers understand their insurance coverage
  • A passion for working with others to create an unmatched patient experiences
  • A problem-solving orientation and a flexible and positive attitude
  • Sales background preferred
  • Experience with and a supportive attitude toward our patient population of older adults
  • CRM experience a plus
  • Bachelor degree preferred, or equivalent experience
Job Responsibility
Job Responsibility
  • Educate patients about Medicare programs, resources, and affordable insurance coverage options
  • Assist patients with navigating medicare and insurance issues which includes coverage, benefits, summaries, eligibility and getting the most out of their plan
  • Serve as internal resource in the clinic on insurance questions for providers and staff
  • Assist patients in navigating the healthcare system, help patients resolve medical bills inside and outside of Oak Street Health
  • Gain the trust of Oak Street Health patients in an effort to properly advise them in their healthcare coverage
  • Manage the welcome visit and orientation process for new Oak Street Health patients
  • Educate patients on how to apply for public benefits, such as Public Aid, and Extra Help for prescription drugs
  • Support the clinic management team on operational activities as needed, including scheduling and billing
  • Provide exceptional customer service
  • Foster patient engagement through the design and execution of events, including center tours
What we offer
What we offer
  • Affordable medical plan options
  • 401(k) plan with matching company contributions
  • Employee stock purchase plan
  • Wellness screenings
  • Tobacco cessation and weight management programs
  • Confidential counseling and financial coaching
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Fulltime
Read More
Arrow Right

Nurse Navigator-Spine Surgery

The nurse navigator is a licensed registered professional nurse who is a clinica...
Location
Location
United States , Olathe
Salary
Salary:
Not provided
kansashealthsystem.com Logo
The University of Kansas Health System
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor Degree Nursing
  • 3 or more years of nursing experience
  • 1 or more years of case management, ambulatory care coordination, or other related experience relevant to the specific patient population navigating
  • Licensed Registered Nurse (LRN) - Single State - State Board of Nursing Registered Nurse in State of Kansas
  • Must have current active multistate state Register Nurse (RN) license in good standing in state in which you live OR active single state RN license in good standing in the state you will be working with proof of application of a multistate RN license in the state in which you live
  • Staff hired prior to 2/1/2024 are required to obtain a multistate state RN license from the state in which they live at the time of their next RN license renewal by 3/31/2026
  • Basic Cardiac Life Support (BLS or BCLS) - American Heart Association (AHA) within 14 days
  • Basic computer skill set for data entry and EMR usage
Job Responsibility
Job Responsibility
  • Assess needs for new patients referred to a specialist prior to their first visit to identify the need for support services or other resources
  • Demonstrates thorough documentation of patient assessment and interventions completed in the electronic medical record
  • Refer new patients to the specialty program’s supportive services based on the navigation needs assessment
  • Provide educational and emotional support throughout the intake and treatment planning process, and then remain a resource for the patient throughout their course of care
  • Ensure new patients are scheduled with the appropriate multidisciplinary provider, at the appropriate location, in the appropriate time frame
  • Collaborate with intake scheduler to ensure necessary medical information is complete and available for the patient’s first appointment, including imaging and pathology slides, if applicable
  • Assist in coordinating needed diagnostic studies prior to first visit, when possible, to expedite the start of treatment
  • Develop relationships with referring physicians and ensure follow up and treatment plan is communicated
  • Complete intake logs and report monthly to program manager for outcome metric reporting
  • Demonstrates competence in the areas of critical thinking, interpersonal relationships, and technical skills
  • Fulltime
Read More
Arrow Right

Patient Relations Analyst

The purpose of the Patient Relations Analyst (PRA) at Oak Street Health is to ed...
Location
Location
United States
Salary
Salary:
21.10 - 40.90 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
April 16, 2026
Flip Icon
Requirements
Requirements
  • Computer Skills: Ability to quickly navigate and use multiple computer programs to include, but not limited to: Gmail, MS Word or Google Docs, Excel, etc.
  • US work authorization
  • Proficiency in non-English languages like Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary) as required by center's demographics
  • Experience with helping patients or customers understand their insurance coverage
  • A passion for working with others to create an unmatched patient experiences
  • A problem-solving orientation and a flexible and positive attitude
  • Sales background preferred
  • Experience with and a supportive attitude toward our patient population of older adults
  • CRM experience a plus
  • Bachelor degree preferred, or equivalent experience
Job Responsibility
Job Responsibility
  • Assist patients with navigating medicare and insurance issues which includes coverage, benefits, summaries, eligibility and getting the most out of their plan
  • Serve as internal resource in the clinic on insurance questions for providers and staff
  • Assist patients in navigating the healthcare system, help patients resolve medical bills inside and outside of Oak Street Health (advocate for the patient)
  • Gain the trust of Oak Street Health patients in an effort to properly advise them in their healthcare coverage
  • Manage the welcome visit and orientation process for new Oak Street Health patients
  • Educate patients on how to apply for public benefits, such as Public Aid, and Extra Help for prescription drugs
  • Support the clinic management team on operational activities as needed, including scheduling and billing
  • Provide exceptional customer service
  • Foster patient engagement through the design and execution of events, including center tours
What we offer
What we offer
  • Affordable medical plan options
  • 401(k) plan (including matching company contributions)
  • Employee stock purchase plan
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Colleague assistance programs
  • Tuition assistance
  • Fulltime
Read More
Arrow Right

Patient Relations Analyst

The purpose of the Patient Relations Analyst (PRA) at Oak Street Health is to ed...
Location
Location
United States
Salary
Salary:
21.10 - 40.90 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
April 24, 2026
Flip Icon
Requirements
Requirements
  • Computer Skills: Ability to quickly navigate and use multiple computer programs to include, but not limited to: Gmail, MS Word or Google Docs, Excel, etc.
  • US work authorization
  • Proficiency in non-English languages like Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary) as required by center's demographics
  • Experience with helping patients or customers understand their insurance coverage
  • A passion for working with others to create an unmatched patient experiences
  • A problem-solving orientation and a flexible and positive attitude
  • Sales background preferred
  • Experience with and a supportive attitude toward our patient population of older adults
  • CRM experience a plus
  • Bachelor degree preferred, or equivalent experience
Job Responsibility
Job Responsibility
  • Assist patients with navigating medicare and insurance issues which includes coverage, benefits, summaries, eligibility and getting the most out of their plan
  • Serve as internal resource in the clinic on insurance questions for providers and staff
  • Assist patients in navigating the healthcare system, help patients resolve medical bills inside and outside of Oak Street Health (advocate for the patient)
  • Gain the trust of Oak Street Health patients in an effort to properly advise them in their healthcare coverage
  • Manage the welcome visit and orientation process for new Oak Street Health patients
  • Educate patients on how to apply for public benefits, such as Public Aid, and Extra Help for prescription drugs
  • Support the clinic management team on operational activities as needed, including scheduling and billing
  • Provide exceptional customer service
  • Foster patient engagement through the design and execution of events, including center tours
  • Other duties as assigned
What we offer
What we offer
  • Affordable medical plan options
  • 401(k) plan (including matching company contributions)
  • Employee stock purchase plan
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Colleague assistance programs
  • Tuition assistance
  • Fulltime
Read More
Arrow Right

Patient Relations Analyst

The purpose of the Patient Relations Analyst (PRA) at Oak Street Health is to ed...
Location
Location
United States , Streamwood
Salary
Salary:
21.10 - 44.99 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
May 29, 2026
Flip Icon
Requirements
Requirements
  • Computer Skills: Ability to quickly navigate and use multiple computer programs to include, but not limited to: Gmail, MS Word or Google Docs, Excel, etc.
  • US work authorization
  • Proficiency in non-English languages like Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary) as required by center's demographics
  • Experience with helping patients or customers understand their insurance coverage
  • A passion for working with others to create an unmatched patient experiences
  • A problem-solving orientation and a flexible and positive attitude
  • Sales background preferred
  • Experience with and a supportive attitude toward our patient population of older adults
  • CRM experience a plus
  • Bachelor degree preferred, or equivalent experience
Job Responsibility
Job Responsibility
  • Assist patients with navigating medicare and insurance issues which includes coverage, benefits, summaries, eligibility and getting the most out of their plan
  • Serve as internal resource in the clinic on insurance questions for providers and staff
  • Assist patients in navigating the healthcare system, help patients resolve medical bills inside and outside of Oak Street Health (advocate for the patient)
  • Gain the trust of Oak Street Health patients in an effort to properly advise them in their healthcare coverage
  • Manage the welcome visit and orientation process for new Oak Street Health patients
  • Educate patients on how to apply for public benefits, such as Public Aid, and Extra Help for prescription drugs
  • Support the clinic management team on operational activities as needed, including scheduling and billing
  • Provide exceptional customer service
  • Foster patient engagement through the design and execution of events, including center tours
What we offer
What we offer
  • Affordable medical plan options
  • 401(k) plan (including matching company contributions)
  • Employee stock purchase plan
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Colleague assistance programs
  • Tuition assistance
  • Fulltime
Read More
Arrow Right

Patient Relations Analyst

The purpose of the Patient Relations Analyst at Oak Street Health is to educate ...
Location
Location
United States , Evansville, Indiana
Salary
Salary:
21.10 - 36.78 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
March 14, 2026
Flip Icon
Requirements
Requirements
  • Computer Skills: Ability to quickly navigate and use multiple computer programs to include, but not limited to: Gmail, MS Word or Google Docs, Excel, etc.
  • US work authorization
  • Proficiency in non-English languages like Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary) as required by center's demographics
  • Experience with helping patients or customers understand their insurance coverage
  • A passion for working with others to create an unmatched patient experiences
  • A problem-solving orientation and a flexible and positive attitude
  • Sales background preferred
  • Experience with and a supportive attitude toward our patient population of older adults
  • CRM experience a plus
  • Bachelor degree preferred, or equivalent experience
Job Responsibility
Job Responsibility
  • Assist patients with navigating medicare and insurance issues which includes coverage, benefits, summaries, eligibility and getting the most out of their plan
  • Serve as internal resource in the clinic on insurance questions for providers and staff
  • Assist patients in navigating the healthcare system, help patients resolve medical bills inside and outside of Oak Street Health
  • Gain the trust of Oak Street Health patients in an effort to properly advise them in their healthcare coverage
  • Manage the welcome visit and orientation process for new Oak Street Health patients
  • Educate patients on how to apply for public benefits, such as Public Aid, and Extra Help for prescription drugs
  • Support the clinic management team on operational activities as needed, including scheduling and billing
  • Provide exceptional customer service
  • Foster patient engagement through the design and execution of events, including center tours
What we offer
What we offer
  • Affordable medical plan options
  • 401(k) plan with matching company contributions
  • Employee stock purchase plan
  • No-cost wellness screenings
  • Tobacco cessation and weight management programs
  • Confidential counseling and financial coaching
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Fulltime
Read More
Arrow Right

Patient Relations Analyst

The purpose of the Patient Relations Analyst at Oak Street Health is to educate ...
Location
Location
United States , Portsmouth
Salary
Salary:
21.10 - 40.90 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
March 14, 2026
Flip Icon
Requirements
Requirements
  • Computer Skills: Ability to quickly navigate and use multiple computer programs to include, but not limited to: Gmail, MS Word or Google Docs, Excel, etc.
  • US work authorization
  • Proficiency in non-English languages like Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary) as required by center's demographics
  • Experience with helping patients or customers understand their insurance coverage
  • A passion for working with others to create an unmatched patient experiences
  • A problem-solving orientation and a flexible and positive attitude
  • Sales background preferred
  • Experience with and a supportive attitude toward our patient population of older adults
  • CRM experience a plus
  • Bachelor degree preferred, or equivalent experience
Job Responsibility
Job Responsibility
  • Assist patients with navigating medicare and insurance issues which includes coverage, benefits, summaries, eligibility and getting the most out of their plan
  • Serve as internal resource in the clinic on insurance questions for providers and staff
  • Assist patients in navigating the healthcare system, help patients resolve medical bills inside and outside of Oak Street Health
  • Gain the trust of Oak Street Health patients in an effort to properly advise them in their healthcare coverage
  • Manage the welcome visit and orientation process for new Oak Street Health patients
  • Educate patients on how to apply for public benefits, such as Public Aid, and Extra Help for prescription drugs
  • Support the clinic management team on operational activities as needed, including scheduling and billing
  • Provide exceptional customer service
  • Foster patient engagement through the design and execution of events, including center tours
What we offer
What we offer
  • Affordable medical plan options
  • 401(k) plan with matching company contributions
  • Employee stock purchase plan
  • Wellness screenings
  • Tobacco cessation and weight management programs
  • Confidential counseling and financial coaching
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy