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This long-term contract opportunity is ideal for someone who is confident working directly with patients, validating coverage information, and ensuring accurate intake documentation. The person in this role will help create a smooth registration experience while maintaining compliance with hospital policies and established procedures.
Job Responsibility:
Gather demographic and admission details from patients or family members and record the information accurately in the hospital system
Review registration documents for completeness, resolve missing details, and help maintain precise patient records
Confirm insurance, Medi-Cal, and other coverage information by checking identification cards, labels, and related eligibility records
Align account information with the correct financial classifications to support accurate billing and reimbursement processes
Communicate registration guidelines, organizational policies, and required procedures in a clear and thorough manner
Guide patients to the correct clinic, office, or treatment area based on their scheduled or requested services
Assist with appointment-related tracking or coordination activities when needed to support clinic flow
Provide courteous front-line service while handling sensitive patient information with discretion and accuracy.
Requirements:
Previous experience in patient registration within a healthcare or hospital environment
Demonstrated background in insurance verification, including eligibility review and benefits confirmation
Knowledge of Medi-Cal or similar medical coverage validation processes
Ability to enter and update patient information with a high level of accuracy and attention to detail
Strong communication skills for explaining procedures and assisting patients and family members
Comfortable working in a fast-paced setting while managing multiple registration tasks
Familiarity with medical insurance verification and patient eligibility processes.