Patient Registration Supervisor

• Provide day-to-day supervision for approximately 20 evening and night shift team members, offering direction, support, and performance oversight
• Serve as the on-call point of contact for operational issues that arise outside standard daytime coverage
• Review and act on daily operational reports to monitor staffing, workflow, and service needs
• Conduct regular staff rounding to stay informed on shift activity, address concerns, and reinforce expectations
• Lead daily team huddles to communicate priorities, share updates, and align staff on department goals
• Coordinate with ancillary departments to support smooth operations and timely resolution of cross-functional needs
• Handle employee matters such as schedule-related concerns, corrective action processes, and staff guidance in accordance with workplace policies
• Support training and transition activities during the onboarding period to ensure readiness for the assigned shift schedule

• Prior experience supervising staff in a healthcare or clinical setting
• Demonstrated ability to work effectively with peers, frontline employees, and leadership
• Working knowledge of Microsoft Excel and familiarity with Google-based workplace tools
• Strong communication skills with the ability to provide direction, feedback, and follow-up clearly and effectively
• Comfortable managing evening and overnight operations in an on-site hospital environment
• Ability to interpret routine reports and use operational information to support daily decision-making
• Experience working in unionized environments is helpful, though not required
• No license is required for this position

Experience working in unionized environments

• Medical, vision, dental, and life and disability insurance
• Eligibility to enroll in company 401(k) plan