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We are looking for an organized and customer-focused individual to join our client's team as a Patient Registration Specialist in Mason, Ohio. This role is critical to ensuring smooth and efficient patient intake processes while providing excellent service to patients and visitors. As this is a Contract to permanent position, it offers the opportunity for long-term growth within the healthcare sector.
Job Responsibility:
Welcome patients and visitors warmly, ensuring they feel supported throughout their visit
Accurately maintain and update patient records and files in compliance with healthcare regulations
Handle payment processing and manage insurance claims efficiently
Order necessary supplies and monitor inventory levels to ensure uninterrupted operations
Respond to inbound calls professionally, addressing inquiries or routing them appropriately
Manage authorizations and billing functions with attention to detail
Utilize electronic health record (EHR) systems such as Allscripts, Cerner Technologies, Epic, for accurate data entry
Support clinical trial operations with administrative tasks as needed
Perform additional administrative duties to support the team and ensure seamless workflow
Requirements:
Proficiency in using EHR systems, including Epic EMR, Allscripts, Cerner Technologies, Epic
Strong communication skills for interacting with patients, visitors, and healthcare professionals
Experience in handling insurance claims, authorizations, and billing processes
Ability to multitask and prioritize tasks effectively in a dynamic environment
Familiarity with clinical trial operations and related administrative tasks
Previous experience in answering inbound calls and providing exceptional customer service
Knowledge of healthcare benefit functions and processes
Attention to detail and accuracy when maintaining patient records and processing payments
What we offer:
medical, vision, dental, and life and disability insurance