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Patient Registration specialist

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Robert Half

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Location:
United States , Kalamazoo

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We are looking for a detail-oriented and compassionate individual to join our healthcare team as a Patient Registration specialist in Kalamazoo, Michigan. In this contract role, you will be responsible for ensuring accurate and efficient registration of patients while delivering excellent customer service in a fast-paced environment. This position plays an essential role in supporting hospital operations and enhancing patient experiences.

Job Responsibility:

  • Accurately register patients in the emergency department, handling inpatient and outpatient admissions with attention to detail
  • Input patient demographic and financial information into the hospital's computer system efficiently and accurately
  • Verify insurance coverage and eligibility to ensure proper billing processes
  • Collect co-pays and other patient payments in a courteous and efficient manner
  • Conduct interviews with patients or their families to gather necessary registration information
  • Prepare and manage registration forms, admissions paperwork, and other related documentation
  • Provide clerical and secretarial support to assist with hospital operations
  • Assist patients with navigating the hospital, escorting them to designated areas when needed
  • Monitor bed availability in the emergency department and communicate updates to relevant staff
  • Support transfer or discharge procedures, ensuring smooth transitions for patients

Requirements:

  • Strong customer service skills with the ability to communicate compassionately and professionally
  • Proficiency in data entry with attention to accuracy and efficiency
  • Familiarity with medical terminology and insurance verification processes
  • Ability to perform under pressure in a fast-paced healthcare environment
  • Effective teamwork skills to collaborate with hospital staff and departments
  • Basic math skills for handling financial transactions and patient payments
  • High school diploma or equivalent educational qualifications
  • Minimum of 2 years of experience in a medical setting, preferably in registration or admitting roles
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
January 15, 2026

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