Patient Registration Representative Job at Robert Half (Roanoke)

Patient Registration Representative

As a Patient Registration Representative, you will ensure a positive patient exp...

Location

United States , Los Angeles

Salary:

25.05 - 31.47 USD / Hour

American Nursing Care

Expiration Date

Until further notice

Requirements

Minimum 1 year of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles
Fire Safety, within 90 Days

Job Responsibility

ensure a positive patient experience during registration, employing excellent customer service
identify patients, collect accurate demographics, verify insurance, determine/collect financial liability, and explain hospital policies and patient rights to families
Maintains up-to-date knowledge of specific registration requirements for all areas, including but not limited to: Main Admitting, OP Registration, ED Registration, Maternity, and Rehabilitation units
Ensures complete, accurate and timely entry of demographic information into the ADT system at the time of registration
Properly identifies the patient to ensure medical record numbers are not duplicated
Responsible for reviewing assigned accounts to ensure accuracy and required documentation is obtained and complete
Meet CMS billing requirements for the completion of the MSP, issuance of the Important Message from Medicare, issuance of the Observation Notice, and other requirements, as applicable and documenting completion within the hospital's information system for regulatory compliance and audit purposes

What we offer

medical
prescription drug
dental
vision plans
life insurance
paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually)
tuition reimbursement
retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings

Fulltime

Patient Registration Representative

We are looking for a dedicated Patient Registration Representative to join our t...

Location

United States , Roanoke

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in a customer-facing role, preferably in a call center or healthcare setting
Familiarity with basic medical terminology and patient billing processes
Strong communication skills, both verbal and written, with a focus on empathy and professionalism
Ability to work effectively in a fast-paced, rotating schedule environment
Strong organizational skills and attention to detail for maintaining accurate records
Proficiency with standard office software and systems used in call center operations
Commitment to maintaining confidentiality and adhering to compliance standards
High school diploma or equivalent education is required
additional certifications in medical customer service are a plus

Job Responsibility

Answer and manage a multi-line phone system, ensuring the smooth flow of communication
Deliver exceptional customer service, addressing patient inquiries and concerns promptly and professionally
Execute data entry tasks, keeping patient records up-to-date and accurate
Correspond via email, providing clear and concise information to patients and team members
Utilize strong interpersonal skills to build rapport with patients and enhance their experience
Employ Microsoft Excel, Microsoft Outlook, and Microsoft Word to manage and organize files
Schedule appointments, ensuring a well-coordinated flow of patients
Adapt to varied shifts, demonstrating flexibility and commitment
Use your experience in customer-facing roles such as cashiers, bartenders, waiters, waitresses, etc., to enhance patient pacing and overall satisfaction

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Patient Registration Representative

As a Patient Registration Representative, you will ensure a positive patient exp...

Location

United States , Los Angeles

Salary:

25.05 - 31.47 USD / Hour

American Nursing Care

Expiration Date

Until further notice

Requirements

High School Diploma or GED
Minimum 1 year of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles
Fire Safety, within 90 Days

Job Responsibility

Ensure a positive patient experience during registration, employing excellent customer service
Identify patients, collect accurate demographics, verify insurance, determine/collect financial liability, and explain hospital policies and patient rights to families
Maintains up-to-date knowledge of specific registration requirements for all areas, including but not limited to: Main Admitting, OP Registration, ED Registration, Maternity, and Rehabilitation units
Ensures complete, accurate and timely entry of demographic information into the ADT system at the time of registration
Properly identifies the patient to ensure medical record numbers are not duplicated
Responsible for reviewing assigned accounts to ensure accuracy and required documentation is obtained and complete
Meet CMS billing requirements for the completion of the MSP, issuance of the Important Message from Medicare, issuance of the Observation Notice, and other requirements, as applicable and documenting completion within the hospital's information system for regulatory compliance and audit purposes

What we offer

medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings

Fulltime

Patient Registration Representative

The Patient Registration Representative is responsible for Inpatient/ Outpatient...

Location

United States , Kansas City

Salary:

Not provided

The University of Kansas Health System

Expiration Date

Until further notice

Requirements

High School Graduate or GED
1 or more years of experience in clerical, registration and/or customer service within a health care setting (preferred)

Job Responsibility

Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department
Monitors schedule daily for patients arriving at the department for the day if applicable
Responsible for admitting/registering scheduled and non-scheduled or emergent patients for the assigned department
Conducts bedside admission on patients who are direct admits to the unit as needed
Obtains identification to assure accuracy of demographic and insurance information. Enter information in computer system with correct spelling of patient name and diagnosis, date of birth, social security number, employer, guarantor and correct medical record number
Greets patient and/or relative. Interviews and obtains or rechecks pertinent information
As required, collects co-payments or deposits as appropriate for service being rendered
Responsible to balance cash drawer as part of the end of the day process
Explains facility policies and ensures patient and/or relative understands and signs the consent for treatment, and insurance forms at the appropriate time. Clear and accurate documentation should be entered on the appropriate forms and keyed into the computer system
Complies with Medicare/Medicaid and other insurance rules and regulations

Fulltime

Patient Registration Representative

The Patient Registration Representative is responsible for Inpatient/ Outpatient...

Location

United States , Liberty

Salary:

Not provided

The University of Kansas Health System

Expiration Date

Until further notice

Requirements

High School Graduate or GED
1 or more years of experience in clerical, registration and/or customer service within a health care setting (preferred)

Job Responsibility

Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department
Monitors schedule daily for patients arriving at the department for the day if applicable
Responsible for admitting/registering scheduled and non-scheduled or emergent patients for the assigned department
Conducts bedside admission on patients who are direct admits to the unit as needed
Obtains identification to assure accuracy of demographic and insurance information. Enter information in computer system with correct spelling of patient name and diagnosis, date of birth, social security number, employer, guarantor and correct medical record number
Greets patient and/or relative. Interviews and obtains or rechecks pertinent information
As required, collects co-payments or deposits as appropriate for service being rendered
Responsible to balance cash drawer as part of the end of the day process
Explains facility policies and ensures patient and/or relative understands and signs the consent for treatment, and insurance forms at the appropriate time. Clear and accurate documentation should be entered on the appropriate forms and keyed into the computer system
Complies with Medicare/Medicaid and other insurance rules and regulations

Fulltime

Patient Registration Representative

The Patient Registration Representative is responsible for Inpatient/ Outpatient...

Location

United States , Olathe

Salary:

Not provided

The University of Kansas Health System

Expiration Date

Until further notice

Requirements

High School Graduate or GED
Clerical, Registration, and/or Customer Service Experience within a Healthcare Setting (preferred)

Job Responsibility

Monitors schedule daily for patients arriving at the department
Admits/registers scheduled and non-scheduled or emergent patients for the assigned department
Conducts bedside admission on patients who are direct admits to the unit as needed
Obtains identification to assure accuracy of demographic and insurance information
Greets patient and/or relative
Interviews and obtains or rechecks pertinent information
Collects co-payments or deposits as appropriate for service being rendered
Balances cash drawer as part of the end of the day process
Explains facility policies and ensures patient and/or relative understands and signs the consent for treatment, and insurance forms
Complies with Medicare/Medicaid and other insurance rules and regulations

Parttime

Patient Registration Representative

The Patient Registration Representative is responsible for Inpatient/ Outpatient...

Location

United States , Kansas City

Salary:

Not provided

The University of Kansas Health System

Expiration Date

Until further notice

Requirements

High School Graduate or GED
1 or more years of experience in clerical, registration and/or customer service within a health care setting (preferred)

Job Responsibility

Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department
Monitors schedule daily for patients arriving at the department for the day if applicable
Responsible for admitting/registering scheduled and non-scheduled or emergent patients for the assigned department
Conducts bedside admission on patients who are direct admits to the unit as needed
Obtains identification to assure accuracy of demographic and insurance information
Greets patient and/or relative
Interviews and obtains or rechecks pertinent information
As required, collects co-payments or deposits as appropriate for service being rendered
Responsible to balance cash drawer as part of the end of the day process
Explains facility policies and ensures patient and/or relative understands and signs the consent for treatment, and insurance forms at the appropriate time

Parttime

Patient Registration Representative

The Patient Registration Representative is responsible for Inpatient/ Outpatient...

Location

United States , Kansas City

Salary:

Not provided

The University of Kansas Health System

Expiration Date

Until further notice

Requirements

High School Graduate or GED
1 or more years of experience in clerical, registration and/or customer service within a health care setting (preferred)

Job Responsibility

Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department
Monitors schedule daily for patients arriving at the department for the day if applicable
Responsible for admitting/registering scheduled and non-scheduled or emergent patients for the assigned department
Conducts bedside admission on patients who are direct admits to the unit as needed
Obtains identification to assure accuracy of demographic and insurance information. Enter information in computer system with correct spelling of patient name and diagnosis, date of birth, social security number, employer, guarantor and correct medical record number
Greets patient and/or relative. Interviews and obtains or rechecks pertinent information
As required, collects co-payments or deposits as appropriate for service being rendered
Responsible to balance cash drawer as part of the end of the day process
Explains facility policies and ensures patient and/or relative understands and signs the consent for treatment, and insurance forms at the appropriate time. Clear and accurate documentation should be entered on the appropriate forms and keyed into the computer system
Complies with Medicare/Medicaid and other insurance rules and regulations

Fulltime

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Patient Registration Representative

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