Patient Registration Representative Job at Robert Half (Roanoke)

Patient Registration Representative

As a Patient Registration Representative, you will ensure a positive patient exp...

Location

United States , San Andreas

Salary:

24.00 - 26.20 USD / Hour

American Nursing Care

Expiration Date

Until further notice

Requirements

High School GED or High School Graduate
Applicable education and/or training can be used to balance a lack of experience
Minimum 1 year of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles

Job Responsibility

Ensure a positive patient experience during registration, employing excellent customer service
Identify patients, collect accurate demographics, verify insurance, determine/collect financial liability, and explain hospital policies and patient rights to families
Maintains up-to-date knowledge of specific registration requirements for all areas
Ensures complete, accurate and timely entry of demographic information into the ADT system at the time of registration
Properly identifies the patient to ensure medical record numbers are not duplicated
Responsible for reviewing assigned accounts to ensure accuracy and required documentation is obtained and complete
Meet CMS billing requirements for the completion of the MSP, issuance of the Important Message from Medicare, issuance of the Observation Notice, and other requirements
Collects and enters required data into the ADT system with emphasis on accuracy of demographic and financial information

What we offer

Medical, prescription drug, dental, vision plans, life insurance, paid time off, tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings

Parttime

Patient Service Representative

We are looking for a dedicated and compassionate Patient Service Representative ...

Location

United States , Annapolis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in patient service or a related medical role is strongly preferred
Strong communication skills with the ability to interact compassionately with patients
Exceptional organizational abilities and attention to detail when managing documentation
Proven ability to handle a fast-paced and busy environment with patience and resilience
Initiative and willingness to take notes and manage tasks independently
Basic understanding of medical terminology and durable medical equipment

Job Responsibility

Welcome and assist patients as they arrive, ensuring a warm and detail-oriented experience
Provide support to patients over the phone, addressing questions and concerns with empathy and clarity
Collect and verify insurance documentation, ensuring all information is accurately entered into the system
Input patient data into software platforms while reviewing medical documents for completeness
Maintain cleanliness and orderliness of patient rooms and common areas
Coordinate patient services, including scheduling and registration, to ensure seamless care delivery
Collaborate with colleagues and other healthcare professionals to support patient needs
Educate patients on durable medical equipment and provide guidance as needed
Demonstrate initiative by keeping detailed notes and staying organized in a busy environment
Assist mastectomy patients with sensitivity and attention to detail

What we offer

medical
vision
dental
life insurance
disability insurance
401(k) plan

Fulltime

Patient Service Representative

Responsible for greeting patients, and performs a variety of clerical tasks incl...

Location

Salary:

Not provided

Greater Baden Medical

Expiration Date

Until further notice

Requirements

High School diploma, GED, or equivalent certificate of competency and completion of a vocational program related to the specified work experience
High School diploma, GED, or equivalent certificate of competency and two (2) to five (5) years of work experience in specified health care trade
Accountability
Communication
Customer Focus
Organization
Time Management
Ability to read and interpret written or verbal documents and instructions
Ability to speak effectively to patients, employees and/or stakeholders
Must be able to drive between Greater Baden Medical Services, Inc. locations

Job Responsibility

Greets patients, family members, and visitors determining services and/or other needs that are required
Monitors waiting area
Assists new patients in the completion of their registration information
Opens medical records for new patients
Reviews with patient their insurance coverage or eligibility for other programs including sliding scale fee
Establishes a separate file for patients applying for sliding scale fee
Collects and processes patient demographic, financial, diagnoses and procedure code information with accuracy
Review third party coverage and payment arrangements available with patients
Inputs incoming payments and other data into system
Notifies the Medical Assistant that the patient has arrived

What we offer

Medical
Dental
Vision
Retirement (401k)
Long Term Disability
Accidental Death and Dismemberment
Life Insurance
Flexible Spending Account
Paid Time Off
Floating Holidays

Fulltime

Bi-Lingual Patient Service Representative

Responsible for greeting patients, and performs a variety of clerical tasks incl...

Location

United States

Salary:

Not provided

Greater Baden Medical

Expiration Date

Until further notice

Requirements

High School diploma, GED, or equivalent certificate of competency and completion of a vocational program related to the specified work experience
High School diploma, GED, or equivalent certificate of competency and two (2) to five (5) years of work experience in specified health care trade
Ability to speak effectively to patients in Spanish
Ability to drive between Greater Baden Medical Services, Inc. locations

Job Responsibility

Greets patients, family members, and visitors determining services and/or other needs that are required
Assisting patients with translations upon check-in for appointments and/or assistance with completion of paperwork, explanation of services and or follow up information
Monitors waiting area
Assists new patients in the completion of their registration information
Opens medical records for new patients including appropriate consent and clinical forms
Reviews with patient their insurance coverage or eligibility for other programs including sliding scale fee
Establishes a separate file for patients applying for sliding scale fee
Reviews documentation presented by patients
Collects and processes patient demographic, financial, diagnoses and procedure code information with accuracy
Review third party coverage and payment arrangements available with patients

What we offer

Medical
Dental
Vision
Retirement (401k)
Long Term Disability
Accidental Death and Dismemberment
Life Insurance
Flexible Spending Account
Paid Time Off
Floating Holidays

Fulltime

Patient Service Representative

The Patient Service Representative will be the first point of contact for patien...

Location

United States , Milwaukee

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficiency in answering inbound calls
Ability to handle authorizations
Experience with benefit functions
Familiarity with billing functions
Skill in interpreting and creating charts and graphs
Experience with the Epic System
Proficiency in using Epic Software

Job Responsibility

Facilitate patient check-in and registration
Handle inbound calls and queries
Utilize multiple software programs for data entry
Collaborate with medical professionals
Display empathy and build rapport with patients
Navigate through various health plans and insurance coverage details
Maintain a fast-paced work rhythm
Work closely with your team
Utilize the Epic System for managing patient records
Perform other related duties as assigned

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Patient Access Services Representative

The TMCOne Pulmonary specializes in Pulmonary and Sleep Medicine where each pati...

Location

United States , Tucson

Salary:

Not provided

Tucson Medical Center

Expiration Date

Until further notice

Requirements

High School diploma or General Education Degree (GED)
completion of vocational medical office training desired, or an equivalent combination of relevant education and experience
preferred one (1) year of medical office and/or hospital experience to include healthcare eligibility and benefit analysis or scheduling experience for diagnostic testing and/or surgery
some positions may require certification as a Medical Assistant (CMA)
knowledge of office management practices, including billing and scheduling within healthcare
knowledge of basic computer familiarity and experience and the ability to operate basic office equipment
knowledge of patient care protocols and practices
knowledge of general patient care practice, methods and regulations
skill in evaluating patient’s needs or following up with a care-giver and then providing follow up support to patients
skill in scheduling appointments and referrals

Job Responsibility

Assists medical care givers with patient management, tracking and monitoring requirements
answers phones, pre-screens using appropriate triage skills, within allowable parameters calls in prescription re-fills, calls patients with test results and schedules patients for next appointments
perform extensive centralized scheduling, insurance verification, referral, billing and payment posting responsibilities
exhibits excellence in customer service through appropriate attitude and interaction with all patients, visitors and staff
collects deposits or deductibles and advises patient or guarantor of insurance benefits and anticipated cost estimates
ensures completion of financial documentation in accordance with TMCH’s credit and collection policies
explains all necessary compliance forms and obtains patient signature as required for regulatory agencies
performs medical necessity screening and ensures compliance with system requirements
interacts with physicians and/or physicians’ office staff to secure diagnosis, procedure details or authorizations and information for denials as needed
uses medical terminology and scheduling knowledge to select correct procedure when scheduling and coordinates information with other departments as needed

Fulltime

Patient Access Representative

The Patient Access Representative serves as the first point of contact for all p...

Location

United States , Streetsboro

Salary:

15.00 - 22.46 USD / Hour

University Hospitals

Expiration Date

Until further notice

Requirements

High School Equivalent / GED
1+ years Customer Service
Exceptional communication skills with both patients and medical care providers to relay necessary information
Ability to juggle and prioritize multiple responsibilities and handle interruptions
Strong organizational skills
Problem-solving skills for scheduling conflicts, missing documentation and other issues
Attention to detail to ensure all patient information is accurate and available
Compassion to help patients and caregivers in difficult situations
Understanding of the importance of confidentiality
Basic knowledge of electronic health records and basic medical terminology

Job Responsibility

Checking patients in and/or out for medical visits
Answering the phone to address patient inquiries and scheduling appointments
Assists patients with enrolling and utilizing MyChart
Entering, updating and validating patient demographic, insurance & financial information to ensure accurate registration
Communicating information and important details to other medical care team
May contact insurance companies regarding coverage, preapprovals, billing and other issues
Collects and processes patient payments for visit copays, coinsurance, deductibles and prior balances
Assist with completion of various types of paperwork and forms
Effectively work EPIC workques, worklist and inbasket messages
Schedules referrals and follow-up visits

What we offer

healthcare
dental
vision
retirement plan options

Fulltime

Patient Access Representative I – Insurance Verification

The Patient Access Representative I – Insurance Verification is responsible for ...

Location

United States , Tucson

Salary:

Not provided

Tucson Medical Center

Expiration Date

Until further notice

Requirements

One (1) year of experience in a healthcare setting preferred, especially in insurance verification or scheduling
Knowledge of insurance plans, medical terminology, and healthcare billing practices
Strong communication and customer service skills
Proficiency in EHR systems and payer verification tools
Ability to multitask in a fast-paced environment
Attention to detail and accuracy in data entry
Basic computer and office equipment proficiency

Job Responsibility

Verify insurance eligibility and benefits using electronic tools and payer portals
Obtain prior authorizations and document approvals in the registration system
Collect co-pays, deductibles, and outstanding balances
establish payment plans when needed
Explain insurance coverage, financial responsibility, and available financial assistance to patients
Register patients accurately, ensuring all demographic and insurance data is complete
Coordinate with clinical departments and physician offices to confirm procedure details and scheduling needs
Respond to patient inquiries regarding insurance, billing, and scheduling
Maintain accurate documentation of all verification and authorization activities
Reconcile daily cash drawer and ensure compliance with financial policies

Fulltime

Patient Registration Representative

Robert Half

Location:
United States , Roanoke

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 11, 2026

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Patient Registration Representative

Robert Half

Location:United States , Roanoke

Category:Customer Service

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:April 11, 2026

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Location:
United States , Roanoke

Category:
Customer Service

Contract Type:
Not provided

Job Posted:
April 11, 2026