Patient Registration Representative - Surgery Center Job at Atlas Healthcare Partners (Phoenix)

Patient Registration Representative-Ambulatory Surgery Center

This position conducts registration, point of service collections and obtains au...

Location

United States , Tucson

Salary:

19.23 - 24.04 USD / Hour

Atlas Healthcare Partners

Expiration Date

Until further notice

Requirements

High school diploma or GED required
Requires knowledge of patient financial services, financial, collecting services or insurance industry experience processes normally acquired over one or more years of work experience
Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work independently
Requires strong interpersonal, oral, and written communication skills to effectively interact with a wide range of audiences
Strong knowledge in the use of common office software, word processing, spreadsheet, and database software are required

Job Responsibility

Performs pre-registration/registration processes, verifies eligibility and obtains authorizations, submits notifications and verifies authorizations for services
Verifies patient's demographics and accurately inputs this information into A/D/T system, including documenting the account thoroughly in order to maximize reimbursement and minimize denials/penalties from the payor(s)
Obtains federally/state required information and all consents and documentation required by the patient's insurance plan(s)
Must be able to consistently meet monthly individual accuracy goal as determine by management
Verifies and understands insurance benefits, collects patient responsibility based on estimates at the time of service or during the pre-registration process
As assigned collection attempts may be made at the bedside
Must be able to consistently meet monthly individual collection target as determined by management
May provide financial counseling to patients and their families
Explains company financial policies and provides information as to available resources
Assists patients with applying for Medicaid

Fulltime

Surgery Scheduling Representative – Ambulatory Surgery Center

This position is responsible for acting as a customer-oriented liaison between p...

Location

United States , Phoenix

Salary:

19.23 - 24.04 USD / Hour

Atlas Healthcare Partners

Expiration Date

Until further notice

Requirements

High school diploma or GED required
Must possess excellent organizational skills, as well as effective human relations and communication skills
Requires effective teamworking skills and the ability to meet deadlines and productivity standards
The position requires knowledge of word processing and spreadsheet software and the ability to use computerized scheduling systems
Must possess the ability to maintain accurate statistical records, gather data, and produce reports

Job Responsibility

Coordinates case times for elective procedures in a computerized scheduling system
Verifies and reviews physician privilege status prior to scheduling
Interfaces with medical staff office to maintain log of current privilege status and maintains confidentially of all information
May acquire and maintain physician preference information and staff roster
Acquires authorization numbers, History and Physicals, results of laboratory tests and verifies they are current
Orders previous medical records for the day of the procedure, when necessary
Types and prints physician orders for multiple physicians and departments
Schedules and maintains physician block time, and block time releases in partnership with CEO and BD to optimize schedule
Enters physician’s orders for lab, blood bank, medical imaging, and cardiology
Enters results of diagnostic tests, patient registration information and patient charges

What we offer

Top of the industry health and dental benefits
Matching retirement package

Fulltime

Patient Access Services Representative - TMCOne - Call Center

SUMMARY: Assists medical care givers with patient management, tracking and monit...

Location

United States , Tucson

Salary:

Not provided

Tucson Medical Center

Expiration Date

Until further notice

Requirements

High School diploma or General Education Degree (GED), completion of vocational medical office training desired, or an equivalent combination of relevant education and experience
Preferred one (1) year of medical office and/or hospital experience to include healthcare eligibility and benefit analysis or scheduling experience for diagnostic testing and/or surgery
Some positions may require certification as a Medical Assistant (CMA)
Knowledge of office management practices, including billing and scheduling within healthcare
Knowledge of basic computer familiarity and experience and the ability to operate basic office equipment
Knowledge of patient care protocols and practices
Knowledge of general patient care practice, methods and regulations
Skill in evaluating patient's needs or following up with a care-giver and then providing follow up support to patients
Skill in scheduling appointments and referrals
Ability to read or listen and comprehend simple instructions, short correspondence, and memos

Job Responsibility

Assists medical care givers with patient management, tracking and monitoring requirements
Answers phones, pre-screens using appropriate triage skills, within allowable parameters calls in prescription re-fills, calls patients with test results and schedules patients for next appointments
Perform extensive centralized scheduling, insurance verification, referral, billing and payment posting responsibilities
Exhibits excellence in customer service through appropriate attitude and interaction with all patients, visitors and staff
adheres to and supports team members in exhibiting TMCH values of integrity, community, compassion, and dedication
Collects deposits or deductibles and advises patient or guarantor of insurance benefits and anticipated cost estimates
ensures that cash handling follows corporate policies
Ensures completion of financial documentation in accordance with TMCH's credit and collection policies
Explains all necessary compliance forms and obtains patient signature as required for regulatory agencies
Performs medical necessity screening and ensures compliance with system requirements

Fulltime

Patient Service Representative

The Patient Service Representative Scheduling (PSR Scheduler) is an important me...

Location

United States , Kansas City; Overland Park

Salary:

Not provided

The University of Kansas Health System

Expiration Date

Until further notice

Requirements

High School Graduate or GED
1 or more years direct customer service in a health care or contact center environment
Fluent English - Ability to read, write, speak, and understand
Basic computer skills including Microsoft Excel, Word, Outlook and Teams
Ability to maintain patient confidentiality
High level of customer services skills focusing on problem resolution

Job Responsibility

Responds to a high-volume of incoming telephone calls
Schedule internal and external incoming department referrals
Schedules in person appointments, telehealth visits, surgeries, procedures and/or ancillary services using Epic Cadence decision trees
Assists patients in registering and canceling appointments
Accurately documents and routes calls to the proper departments as needed
Efficiently navigates medical records and ensure patient information is up-to-date and accurately entered in the correct location
Follows all regulatory and compliance standards
Follows documented protocols and guidelines
Responds to outgoing telephone calls and faxed materials
Communicates with the care team and supports staff on various patient issues

Fulltime

Patient Scheduling Representative

The Patient Service Representative Scheduling (PSR Scheduler) is an important me...

Location

United States , Westwood

Salary:

Not provided

The University of Kansas Health System

Expiration Date

Until further notice

Requirements

High School Graduate
1 or more years direct customer service in a health care or contact center environment
Ability to read, write, speak, and understand English
High level of customer services skills focusing on problem resolution
Basic computer skills including Microsoft Excel, Word, Outlook and Teams
Ability to maintain patient confidentiality

Job Responsibility

Responds to a high-volume of incoming telephone calls
Schedule internal and external incoming department referrals
Schedules in person appointments, telehealth visits, surgeries, procedures and/or ancillary services using Epic Cadence decision trees
Assists patients in registering and canceling appointments
Accurately documents and routes calls to the proper departments as needed
Efficiently navigates medical records and ensure patient information is up-to-date and accurately entered in the correct location
Follows all regulatory and compliance standards
Follows documented protocols and guidelines
Responds to outgoing telephone calls and faxed materials
Communicates with the care team and supports staff on various patient issues

Parttime

Patient Service Representative

The Patient Scheduling Representative is responsible for creating a seamless pat...

Location

United States , Kansas City

Salary:

Not provided

The University of Kansas Health System

Expiration Date

Until further notice

Requirements

High School Graduate or GED
2 or more years of progressively responsible and directly related work experience in a healthcare setting
OR 1 or more years of direct customer service in a healthcare or contact center AND 1 or more years of UKHS patient service scheduling experience
Proven knowledge of EPIC EMR scheduling or other scheduling systems
Ability to read, write, speak, and understand English
Basic computer skills including Microsoft Excel, Word, Outlook, and Teams
High level of customer service skills focusing on problem resolution

Job Responsibility

Respond to a high volume of incoming telephone calls
Schedule/reschedule/cancel patient visits (clinic appointments, treatments, surgeries, procedures, ancillary services)
Register patients (enter/update demographics, verify insurance, scan documents, process referrals)
Educate patients on providing medical records
Schedule referral appointments for external offices and send necessary records
Deliver expert knowledge regarding clinic-specific processes
Complete daily reminder calls
Assist with daily charge audits
Assist with maintaining logs, records, and data
Prepare patient charts prior to service

Parttime

Independent Optometrist - Sam's Club

Location

United States of America , Brunswick

Salary:

Not provided

Walmart

Expiration Date

Until further notice

Requirements

Doctoral degree in Optometry (OD) from accredited optometry school
Licensed optometrist in good standing in state of practice.

Job Responsibility

Provides evidencebased vision care to ensure patients health and wellbeing by recommending and prescribing medications and other treatment options for example red eye LASIK surgery cataract surgery using evidencebased care guidelines delivering routine vision care educating patients and store associates on eye health including contact lens care disease state management and safety factors recommending appropriate patient followup consulting with other health professionals to prepare and coordinate patient care plans in accordance with optometry scope of practice per state board providing patients with appropriate referrals as needed to ophthalmologists and other healthcare professionals and following up with patient and other health professionals regarding any outstanding diagnostics tests or other patient information as needed
Evaluates patients health condition across and within the full vision center scope of service for example visual acuity visual function and eye health keratometry refraction to ensure proper diagnosis and treatment by reviewing complete patient medical history information and performing comprehensive eye examinations examining eyes utilizing observation instruments and pharmaceutical agents to determine visual acuity and perception focus and coordination as well as identify signs of vision defects for example injury disease abnormality prescribing fitting and adjusting eyeglasses contact lenses and other vision aids suggesting ordering interpreting and assessing diagnostic tests for example glaucoma testing macular degeneration Optical Coherence Tomography OCT providing additional vision treatment for example foreign body removal as necessary developing treatment plans based on patients clinical presentation using evidencebased care guidelines a
Represents the company in vision care and patient engagement by delivering exceptional customer service through all patient interactions maintaining and updating patient information in vision center systems for example BOSS in a timely accurate and confidential manner assisting vision center staff for example opticians on best practices and procedures ensuring adherence to state local and federal healthcare regulations and Walmart vision center guidelines performing administrative and retail tasks for the vision center as necessary for example financial transactions patient registration retail transactions and working with internal stakeholders for example pharmacist clinics store management and external stakeholders for example external health care professionals to ensure overall coordinated and integrated patient care experience and high quality customer service
Provides overall direction by analyzing business objectives and customer needs developing communicating building support for and implementing business strategies plans and practices analyzing costs and forecasts and incorporating them into business plans determining and supporting resource requirements evaluating operational processes measuring outcomes to ensure desired results identifying and capitalizing on improvement opportunities promoting a customer environment and demonstrating adaptability and sponsoring continuous learning
Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps recruiting selecting and developing talent supporting mentorship workforce development and succession planning and leveraging the capabilities of new and existing talent
Cultivates an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices developing consequences for violations or noncompliance and supporting the Open Door Policy: Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leading key community outreach and involvement initiatives engaging key stakeholders in the development execution and evaluation of appropriate business plans and initiatives and supporting associate efforts in these areas

Fulltime

Physician Support Representative III

As a community, the University of Rochester is defined by a deep commitment to M...

Location

United States of America , Rochester

Salary:

19.62 - 26.49 USD / Hour

University of Rochester

Expiration Date

Until further notice

Requirements

High School diploma and 2 years of relevant experience required
Or equivalent combination of education and experience
Medical Terminology, experiences with surgical/appointment scheduling software (such as Flowcast), and electronic medical records preferred
Demonstrated customer relations skills required

Job Responsibility

Performs complex secretarial and administrative duties in a fast-paced environment supporting clinical, educational, and academic programs
Responsible for all clinic preparations, including but not limited to providers' time and calendar management while optimizing provider-patient schedule, coordination of patient care, and information/data support
Serves as primary contact for provider(s)
Manages provider(s) calendar and prioritizes appointments and meetings based on provider preferences
Examines the clinical schedule(s) on a continuous basis to identify opportunities for optimizing the time and effort of providers
Finds missing orders and sends them for review and approval
Anticipates needs of insurance companies by gathering all necessary information for referrals and prior authorizations
Applies provider preferences and protocols in selecting multiple possibilities to execute and/or delegate follow-up actions based on the provider’s patient notes
Composes, edits, and obtains signatures for non-routine letters of correspondence related to appeals on denied claims
Manages provider(s) documentation and information

Fulltime

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Patient Registration Representative - Surgery Center

Job Description

Job Responsibility

Requirements

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