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Patient Registration Representative - Emergency Department

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The University of Kansas Health System

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Location:
United States , Kansas City

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Patient Registration Representative is responsible for Inpatient/ Outpatient registrations for the Health System. Obtains proper patient identification, demographics and financial information to adequately register and secure the patient encounter. Responsible for POS collections as required. Maintains a constant focus on providing excellent customer service to patients/ families and a professional image.

Job Responsibility:

  • Monitor schedule daily for patients arriving at the department
  • Admit/register scheduled and non-scheduled or emergent patients for the assigned department
  • Conduct bedside admission on patients who are direct admits to the unit as needed
  • Obtain identification to assure accuracy of demographic and insurance information
  • Enter information in computer system with correct spelling of patient name and diagnosis, date of birth, social security number, employer, guarantor and correct medical record number
  • Greet patient and/or relative
  • Interview and obtain or recheck pertinent information
  • Collect co-payments or deposits as appropriate for service being rendered
  • Balance cash drawer as part of the end of the day process
  • Explain facility policies and ensure patient and/or relative understands and signs the consent for treatment, and insurance forms at the appropriate time
  • Comply with Medicare/Medicaid and other insurance rules and regulations
  • Complete MSPQ as required for admission
  • Attend and participate in staff training or education which relates to their position and would contribute to their knowledge
  • Manage inventory and release of patient valuables placed in the safe following all requirements as described in the department policy as needed
  • Provide coverage as requested in all areas of Admitting following established guidelines
  • Be knowledgeable of administrative policies, department procedures, third party coverage and required admission and insurance documents
  • Perform other duties or projects assigned by Management

Requirements:

  • High School Graduate or GED
  • 1 or more years of experience in clerical, registration and/or customer service within a health care setting (preferred)

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:

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