Patient Registration Representative

Patient Access Representative

The Patient Access Representative serves as the first point of contact for all p...

Location

United States , Streetsboro

Salary:

15.00 - 22.46 USD / Hour

University Hospitals

Expiration Date

Until further notice

Requirements

High School Equivalent / GED
1+ years Customer Service
Exceptional communication skills with both patients and medical care providers to relay necessary information
Ability to juggle and prioritize multiple responsibilities and handle interruptions
Strong organizational skills
Problem-solving skills for scheduling conflicts, missing documentation and other issues
Attention to detail to ensure all patient information is accurate and available
Compassion to help patients and caregivers in difficult situations
Understanding of the importance of confidentiality
Basic knowledge of electronic health records and basic medical terminology

Job Responsibility

Checking patients in and/or out for medical visits
Answering the phone to address patient inquiries and scheduling appointments
Assists patients with enrolling and utilizing MyChart
Entering, updating and validating patient demographic, insurance & financial information to ensure accurate registration
Communicating information and important details to other medical care team
May contact insurance companies regarding coverage, preapprovals, billing and other issues
Collects and processes patient payments for visit copays, coinsurance, deductibles and prior balances
Assist with completion of various types of paperwork and forms
Effectively work EPIC workques, worklist and inbasket messages
Schedules referrals and follow-up visits

What we offer

healthcare
dental
vision
retirement plan options

Fulltime

Patient Access Services Representative

The TMCOne Pulmonary specializes in Pulmonary and Sleep Medicine where each pati...

Location

United States , Tucson

Salary:

Not provided

Tucson Medical Center

Expiration Date

Until further notice

Requirements

High School diploma or General Education Degree (GED)
completion of vocational medical office training desired, or an equivalent combination of relevant education and experience
preferred one (1) year of medical office and/or hospital experience to include healthcare eligibility and benefit analysis or scheduling experience for diagnostic testing and/or surgery
some positions may require certification as a Medical Assistant (CMA)
knowledge of office management practices, including billing and scheduling within healthcare
knowledge of basic computer familiarity and experience and the ability to operate basic office equipment
knowledge of patient care protocols and practices
knowledge of general patient care practice, methods and regulations
skill in evaluating patient’s needs or following up with a care-giver and then providing follow up support to patients
skill in scheduling appointments and referrals

Job Responsibility

Assists medical care givers with patient management, tracking and monitoring requirements
answers phones, pre-screens using appropriate triage skills, within allowable parameters calls in prescription re-fills, calls patients with test results and schedules patients for next appointments
perform extensive centralized scheduling, insurance verification, referral, billing and payment posting responsibilities
exhibits excellence in customer service through appropriate attitude and interaction with all patients, visitors and staff
collects deposits or deductibles and advises patient or guarantor of insurance benefits and anticipated cost estimates
ensures completion of financial documentation in accordance with TMCH’s credit and collection policies
explains all necessary compliance forms and obtains patient signature as required for regulatory agencies
performs medical necessity screening and ensures compliance with system requirements
interacts with physicians and/or physicians’ office staff to secure diagnosis, procedure details or authorizations and information for denials as needed
uses medical terminology and scheduling knowledge to select correct procedure when scheduling and coordinates information with other departments as needed

Fulltime

Patient Access Representative

We are seeking a reliable and detail-oriented Patient Access Representative to s...

Location

United States , Tarzana

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience in patient access, hospital registration, or medical front desk preferred
Ability to remain calm and focused in a fast-paced, high-volume environment
Strong data entry skills with high attention to detail
Excellent communication and customer service skills
Comfortable working with electronic health record systems
Flexibility to work varying shifts, including evenings, weekends, and holidays

Job Responsibility

Greet and check in patients upon arrival to the Emergency Department
Accurately collect and verify patient demographic and insurance information
Register patients in hospital systems in a timely and compliant manner
Communicate calmly and professionally with patients and families during high-stress situations
Collaborate closely with nursing and clinical staff to support patient flow
Maintain accurate documentation and update patient records in real time
Follow hospital policies, HIPAA regulations, and Emergency Department protocols

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

As a Patient Registration Representative, you will ensure a positive patient exp...

Location

United States , Redwood City

Salary:

35.90 - 42.02 USD / Hour

American Nursing Care

Expiration Date

Until further notice

Requirements

High School Graduate High School Diploma or High School GED
Two years hospital patient registration experience
Three years of patient registration experience in a non-acute setting may be substituted for the hospital and/or emergency department experience

Job Responsibility

Ensure a positive patient experience during registration
Identify patients, collect accurate demographics, verify insurance, determine/collect financial liability, and explain hospital policies and patient rights to families
Ensure a professional and responsive atmosphere by greeting patients, visitors, staff, and physicians
Answer telephones and switchboard
Relay messages
Provide clerical support within the department
Transcribe physician's orders and enter them into the computer
Schedule/arrange diagnostic tests/procedures as ordered

What we offer

Medical, prescription drug, dental, vision plans
Life insurance
Paid time off
Tuition reimbursement
Retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings

Fulltime

Patient Access Representative I - Emergency Department (Casual)

At Children’s Wisconsin, we believe kids deserve the best. Children’s Wisconsin ...

Location

United States , Milwaukee

Salary:

Not provided

Children's Wisconsin

Expiration Date

Until further notice

Requirements

High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED)
Requires 1 year of experience in customer service
Exhibits guiding behaviors that reflect Children’s values and support our mission and vision
Excellent organizational, analytical, and prioritizing skills necessary to work in a fast-paced environment with multiple tasks done simultaneously
Ability to work independently or as a team
Ability to work a weekend schedule, holiday schedule and possible hours or location shift change at times
Knowledge of computer and keyboard, Microsoft Window and basic word processing skills and ability to troubleshoot basic PC issues
Proficient data entry skills with accuracy and speed
Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served

Job Responsibility

Welcome and initiate contact with patient families to obtain necessary registration and insurance information
Register patients by following established department guidelines
Ensure that all patient accounts flow through the revenue cycle without errors caused by lack of insurance verification, incomplete or inaccurate demographic information or other registration-related errors

Parttime