Patient Onboarding Associate Job at Luna

New

Clinical Nursing Supervisor (RN) - Oncology

Clinical Nursing Supervisor (RN) for Oncology department. Provides support in th...

Location

United States , Hazel Crest; Chicago

Salary:

41.10 - 61.65 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Nurse, Registered (RN) licensure
Demonstrates independent problem solving and critical decision making
Knows when to obtain additional resources when required
Holds clinical staff accountable to AMG rooming standards
Ensures timely management of EMR tasks, overdue orders, test result follow-up and other patient follow-up
Demonstrates appropriate action and takes a lead role in emergency situations
Assures timely response to emergency calls by staff
Identifies, evaluates, and resolves potential safety problems
including equipment maintenance issues
Ensures monthly office inspection checklist and other required audits are conducted in a timely manner

Job Responsibility

Clinical Care and Health Outcomes - Provides support in the delivery of quality clinical care
Works closely with healthcare team and physician to assure triage, telephone assessments, home therapies and patient visits are consistent with established guidelines and followed by the healthcare team
Takes a lead role in assisting the clinical team to meet/exceed CI goals
Assists physicians and associates in managing patient registries
Patient Satisfaction and Operations - Collaborates with the manager/director and physician leadership to maintain an environment that is patient centered
Monitors data on a monthly basis, reviews with clinical staff, and physicians and jointly develops improvement plans
Holds self and others accountable to adherence to AMG Service Standards, Behaviors of Excellence, AIDET and MVP
Participates and promotes activities to evaluate and improve processes that will contribute to patient satisfaction
Conducts frequent assessments of patient flow
Takes appropriate steps to reduce wait times and to keep patients informed of delays

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance

Fulltime

New

Bilingual Patient Onboarding Associate

Join our amazing team and start your career with Luna as a Part- Time Bilingual ...

Location

United States

Salary:

17.00 USD / Hour

Luna

Expiration Date

Until further notice

Requirements

Office Admin experience, 1 year required
Demonstrates a high level of customer service and interpersonal communication skills
Call/Contact center or other high call volume experience, 1 year preferred
Proficient with Google Suite
Highly detail-oriented
Ability to multi-task in a fast-paced work environment
High School Diploma or equivalent
Must be able to work in the US without restriction
Fluent in both English and Spanish
Candidates must have reliable, high-speed internet to perform the duties of this remote role

Job Responsibility

Manage the registration, scheduling, and rescheduling processes for new and existing patients
Ensure accurate record management by obtaining and communicating relevant patient information
Receive, screen, and coordinate telephone calls from healthcare providers
Proactively make outbound calls and send emails to patient leads
Provide bilingual patient support (English/Spanish) for scheduling, reschedules, and cancellations

What we offer

Part time hours - Work a consistent, fixed schedule
A fun collaborative and supportive work environment with a fast-growing, innovative company
Realistic growth opportunities

Parttime

New

Bilingual Patient Onboarding Associate

Location

United States

Salary:

Not provided

Luna

Expiration Date

Until further notice

Requirements

Fully fluent in both English and Spanish (speaking, reading, and writing) and able to confidently assist patients in both languages by phone and in writing
At least 6 months experience in a healthcare, medical billing, or patient-facing customer service role (such as a doctor’s office, therapy clinic, hospital, or medical call center)
Able to commit to two weeks full time training for the first three weeks (6 hours per day, Monday to Friday)
Currently living in the US and able to work in the US without restriction

Parttime

New

Clinical Nurse Supervisor

Clinical Nurse Supervisor for Surgical Specialties/ Neurosciences at Advocate Ch...

Location

United States , Park Ridge

Salary:

41.10 - 61.65 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Graduate from accredited school of nursing
5+ years of nursing experience
BSN preferred
Leadership experience preferred
Pediatric clinic experience preferred
Knowledge of OSHA, FMLA, ADA, DOT regulations, CDC guidelines, Workman’s Comp Laws if applicable
Good communication skills
Proficient with keyboard and computers
Good time management and organizational skills
Current RN Licensure in State of Illinois

Job Responsibility

Clinical Care and Health Outcomes - Provides support in the delivery of quality clinical care
Works closely with healthcare team and physician to assure triage, telephone assessments, home therapies and patient visits are consistent with established guidelines
Takes a lead role in assisting the clinical team to meet/exceed CI goals
Assists physicians and associates in managing patient registries
Ensures monthly office inspection checklist and other required audits are conducted
Ensures AMG standing operating procedures are followed
Oversees approved site research activities
Demonstrates independent problem solving, critical decision making
Holds clinical staff accountable to AMG rooming standards
Ensures the timely management of EMR tasks, overdue orders, test result follow-up

What we offer

401(k) company contributions: 3% of your eligible annual salary AND 401(k) employer match: dollar for dollar up to 3%
Opportunity for yearly merit increases
Education Assistance
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

Clinical Nursing Supervisor - Oncology Surgery

Clinical Nursing Supervisor for Oncology and Surgical Oncology across South Chic...

Location

United States , Chicago Ridge, IL

Salary:

41.10 - 61.65 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Nurse, Registered (RN) licensure

Job Responsibility

Clinical Care and Health Outcomes - Provides support in the delivery of quality clinical care
Works closely with healthcare team and physician to assure triage, telephone assessments, home therapies and patient visits are consistent with established guidelines
Takes a lead role in assisting the clinical team to meet/exceed CI goals
Assists physicians and associates in managing patient registries
Ensures monthly office inspection checklist and other required audits are conducted in a timely manner
Ensures AMG standing operating procedures are followed
Oversees approved site research activities
Demonstrates independent problem solving, critical decision making
Holds clinical staff accountable to AMG rooming standards
Ensures the timely management of EMR tasks, overdue orders, test result follow-up and other patient follow-up

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

Clinical Nursing Supervisor - Oncology Surgery

Clinical Nursing Supervisor role for Oncology and Surgical Oncology across South...

Location

United States , Chicago Ridge, IL

Salary:

41.10 - 61.65 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Nurse, Registered (RN) licensure
Demonstrates independent problem solving and critical decision making
Knows when to obtain additional resources
Holds clinical staff accountable to AMG rooming standards
Ensures timely management of EMR tasks, overdue orders, test result follow-up and other patient follow-up
Demonstrates appropriate action and takes a lead role in emergency situations
Assures timely response to emergency calls by staff
Identifies, evaluates, and resolves potential safety problems
Ensures monthly office inspection checklist and other required audits are conducted in a timely manner
Ensures AMG standing operating procedures are followed

Job Responsibility

Provides support in the delivery of quality clinical care
Works closely with healthcare team and physician to assure triage, telephone assessments, home therapies and patient visits are consistent with established guidelines
Takes a lead role in assisting the clinical team to meet/exceed CI goals
Assists physicians and associates in managing patient registries
Collaborates with the manager/director and physician leadership to maintain an environment that is patient centered
Collaborates with the practice manager on Human Resource functions related to associates
Supports initiatives that enhance practice growth as well as retention of existing patients
Assists in the creation and maintenance of an operationally efficient and physician/provider friendly work environment
Fulfills additional job-related duties based on operational needs

What we offer

Paid Time Off programs
Health and welfare benefits (medical, dental, vision, life, and Short- and Long-Term Disability)
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits (adoption assistance and paid parental leave)
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Opportunity for annual increases based on performance
Premium pay such as shift, on call, and more
Incentive pay for select positions

Fulltime

New

Clinical Nursing Supervisor (RN) - Oncology

Clinical Nursing Supervisor (RN) for Oncology department, providing clinical car...

Location

United States , Hazel Crest; Chicago

Salary:

41.10 - 61.65 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Nurse, Registered (RN) licensure
Demonstrates independent problem solving and critical decision making
Knows when to obtain additional resources
Holds clinical staff accountable to AMG rooming standards
Ensures timely management of EMR tasks, overdue orders, test result follow-up and other patient follow-up
Demonstrates appropriate action and takes a lead role in emergency situations
Assures timely response to emergency calls by staff
Identifies, evaluates, and resolves potential safety problems
Ensures monthly office inspection checklist and other required audits are conducted in a timely manner
Ensures AMG standing operating procedures are followed

Job Responsibility

Provides support in the delivery of quality clinical care
Works closely with healthcare team and physician to assure triage, telephone assessments, home therapies and patient visits are consistent with established guidelines
Takes a lead role in assisting the clinical team to meet/exceed CI goals
Assists physicians and associates in managing patient registries
Collaborates with the manager/director and physician leadership to maintain an environment that is patient centered
Collaborates with the practice manager on Human Resource functions related to associates
Supports initiatives that enhance practice growth as well as retention of existing patients
Assists in the creation and maintenance of an operationally efficient and physician/provider friendly work environment
Fulfills additional job-related duties based on operational needs

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Premium pay such as shift, on call, and more
Incentive pay for select positions
Opportunity for annual increases based on performance

Fulltime

Clinical Nursing Supervisor

Clinical Care and Health Outcomes - Provides support in the delivery of quality ...

Location

United States , Oak Lawn

Salary:

41.10 - 61.65 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Nurse, Registered (RN) licensure
Demonstrates independent problem solving and critical decision making
Knows when to obtain additional resources
Maintains licensure and completes required CEUs
Assures all associates maintain certification and all required continuing education units (CEUs)
Demonstrates effective time management, problem-solving, collaboration and conflict resolution skills
Seeks opportunities to further educate and develop the associates and enhance own leadership skills
Actively participates in meetings, committees and projects
Keeps abreast of current clinical standards via literature, educational events and internal and external resources and networking
Participates in activities to enhance professional growth

Job Responsibility

Provides support in the delivery of quality clinical care
Works closely with healthcare team and physician to assure triage, telephone assessments, home therapies and patient visits are consistent with established guidelines
Takes a lead role in assisting the clinical team to meet/exceed CI goals
Assists physicians and associates in managing patient registries
Ensures staff adherence to timely and accurate documentation of all patient care services
Supports a safe environment for patients and associates through effective monitoring of staff compliance
Acts as a role model and champion for Culture of Safety
Works with the manager to resolve patient safety events
Promotes and educates staff on the reporting system
Utilizes information to implement process changes and staff education

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Premium pay such as shift, on call, and more
Incentive pay for select positions
Opportunity for annual increases based on performance

Fulltime

Patient Onboarding Associate

Luna

Location:
United States

Category:
Call Center

Contract Type:
Not provided

Salary:

Requirements:

Additional Information:

Job Posted:
February 18, 2026

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Requirements:

Additional Information:

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