Patient Navigator Job at Great Western Hospitals NHS Foundation Trust (Swindon)

Research-focused Patient Navigator

The Research-Focused Patient Navigator improves equitable access to clinical res...

Location

United States , Boston

Salary:

61900.00 - 66100.00 USD / Year

Dana-Farber Cancer Institute

Expiration Date

Until further notice

Requirements

Fluency in English and at least one other language preferred, especially Spanish, Haitian Creole, or Portuguese
High School Diploma/GED required
Bachelor’s degree in health or human services preferred
3+ years of professional experience in health care or community outreach organizations
Experience working in hospital electronic medical record systems is a plus
Commitment to cultural humility and cultural safety
Strong customer service and patient and family-centered orientation
Comfortable using Microsoft suite and data capture systems
Basic knowledge of medical terminology required
Ability to work with adults of varying ages, learning styles, and backgrounds

Job Responsibility

Work closely with the research and clinical teams to curate relevant clinical trial information for patient screening and referral
Pre-screen patients trial eligibility, referral, and research navigation
Communicate with the referring clinicians to approach patients for trial eligibility upon completing pre-screening
Coach and prepare potential research participants and enrolled participants for their appointments and conversations with providers
Escort patients during their DFCI main campus appointments and sit in on clinical visit as needed
Remind patients of appointments and follow-up to maximize attendance
Assist patients with scheduling appointments, coordinating referrals, and managing schedules
Provide navigation services to patients pursing enrollment by identifying and address barriers to participate
Identify system and/or organizational barriers to care and recommend strategies to improve/remove them
Navigator will also serve in a role that supports connecting patients with resources such as transportation, parking, and food stipends

Fulltime

Hospital Care Navigator

As a Hospital Care Navigator, you’ll be a vital part of ensuring patients leave ...

Location

United Kingdom , City of London

Salary:

27007.00 GBP / Year

Imago Community

Expiration Date

Until further notice

Requirements

Has experience working with vulnerable adults in social care, healthcare, or the community/voluntary sector
Communicates with empathy and confidence across different teams at different levels, and with patients
Is highly organised, with excellent time management skills
Has awareness and respect for cultural differences

Job Responsibility

Identify needs and barriers to safe discharge
Achieve safe and timely patient discharge
Coordinate outpatient appointments and follow-up services
Provide clear, compassionate advice and support to patients and their families
Ensure patients understand their discharge plan every step of the way
Meet with patients, their families, friends, or carers to assess ongoing needs
Ensure a safe plan is in place for their return home
Liaise with Adult Social Care and other home providers to coordinate home support
Follow up on calls or visits to ensure the patient is managing well at home

Fulltime

Patient Relations Analyst

The purpose of the Patient Relations Analyst (PRA) at Oak Street Health is to ed...

Location

United States

Salary:

21.10 - 40.90 USD / Hour

CVS Health

Expiration Date

April 16, 2026

Requirements

Computer Skills: Ability to quickly navigate and use multiple computer programs to include, but not limited to: Gmail, MS Word or Google Docs, Excel, etc.
US work authorization
Proficiency in non-English languages like Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary) as required by center's demographics
Experience with helping patients or customers understand their insurance coverage
A passion for working with others to create an unmatched patient experiences
A problem-solving orientation and a flexible and positive attitude
Sales background preferred
Experience with and a supportive attitude toward our patient population of older adults
CRM experience a plus
Bachelor degree preferred, or equivalent experience

Job Responsibility

Assist patients with navigating medicare and insurance issues which includes coverage, benefits, summaries, eligibility and getting the most out of their plan
Serve as internal resource in the clinic on insurance questions for providers and staff
Assist patients in navigating the healthcare system, help patients resolve medical bills inside and outside of Oak Street Health (advocate for the patient)
Gain the trust of Oak Street Health patients in an effort to properly advise them in their healthcare coverage
Manage the welcome visit and orientation process for new Oak Street Health patients
Educate patients on how to apply for public benefits, such as Public Aid, and Extra Help for prescription drugs
Support the clinic management team on operational activities as needed, including scheduling and billing
Provide exceptional customer service
Foster patient engagement through the design and execution of events, including center tours

What we offer

Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance

Fulltime

Patient Relations Analyst

The purpose of the Patient Relations Analyst (PRA) at Oak Street Health is to ed...

Location

United States

Salary:

21.10 - 40.90 USD / Hour

CVS Health

Expiration Date

April 24, 2026

Requirements

Computer Skills: Ability to quickly navigate and use multiple computer programs to include, but not limited to: Gmail, MS Word or Google Docs, Excel, etc.
US work authorization
Proficiency in non-English languages like Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary) as required by center's demographics
Experience with helping patients or customers understand their insurance coverage
A passion for working with others to create an unmatched patient experiences
A problem-solving orientation and a flexible and positive attitude
Sales background preferred
Experience with and a supportive attitude toward our patient population of older adults
CRM experience a plus
Bachelor degree preferred, or equivalent experience

Job Responsibility

Assist patients with navigating medicare and insurance issues which includes coverage, benefits, summaries, eligibility and getting the most out of their plan
Serve as internal resource in the clinic on insurance questions for providers and staff
Assist patients in navigating the healthcare system, help patients resolve medical bills inside and outside of Oak Street Health (advocate for the patient)
Gain the trust of Oak Street Health patients in an effort to properly advise them in their healthcare coverage
Manage the welcome visit and orientation process for new Oak Street Health patients
Educate patients on how to apply for public benefits, such as Public Aid, and Extra Help for prescription drugs
Support the clinic management team on operational activities as needed, including scheduling and billing
Provide exceptional customer service
Foster patient engagement through the design and execution of events, including center tours
Other duties as assigned

What we offer

Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance

Fulltime

Patient Relations Analyst

The purpose of the Patient Relations Analyst (PRA) at Oak Street Health is to ed...

Location

United States , Streamwood

Salary:

21.10 - 44.99 USD / Hour

CVS Health

Expiration Date

May 29, 2026

Requirements

Computer Skills: Ability to quickly navigate and use multiple computer programs to include, but not limited to: Gmail, MS Word or Google Docs, Excel, etc.
US work authorization
Proficiency in non-English languages like Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary) as required by center's demographics
Experience with helping patients or customers understand their insurance coverage
A passion for working with others to create an unmatched patient experiences
A problem-solving orientation and a flexible and positive attitude
Sales background preferred
Experience with and a supportive attitude toward our patient population of older adults
CRM experience a plus
Bachelor degree preferred, or equivalent experience

Job Responsibility

Assist patients with navigating medicare and insurance issues which includes coverage, benefits, summaries, eligibility and getting the most out of their plan
Serve as internal resource in the clinic on insurance questions for providers and staff
Assist patients in navigating the healthcare system, help patients resolve medical bills inside and outside of Oak Street Health (advocate for the patient)
Gain the trust of Oak Street Health patients in an effort to properly advise them in their healthcare coverage
Manage the welcome visit and orientation process for new Oak Street Health patients
Educate patients on how to apply for public benefits, such as Public Aid, and Extra Help for prescription drugs
Support the clinic management team on operational activities as needed, including scheduling and billing
Provide exceptional customer service
Foster patient engagement through the design and execution of events, including center tours

What we offer

Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance

Fulltime

Patient Relations Analyst

The purpose of the Patient Relations Analyst at Oak Street Health is to educate ...

Location

United States

Salary:

21.10 - 36.78 USD / Hour

CVS Health

Expiration Date

May 06, 2026

Requirements

Computer Skills: Ability to quickly navigate and use multiple computer programs to include, but not limited to: Gmail, MS Word or Google Docs, Excel, etc.
US work authorization
Someone who embodies being 'Oaky'
Proficiency in non-English languages like Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary) as required by center's demographics
Experience with helping patients or customers understand their insurance coverage
A passion for working with others to create an unmatched patient experiences
A problem-solving orientation and a flexible and positive attitude
Sales background preferred
Experience with and a supportive attitude toward our patient population of older adults
CRM experience a plus

Job Responsibility

Assist patients with navigating Medicare and insurance issues which includes coverage, benefits, summaries, eligibility and getting the most out of their plan
Serve as internal resource in the clinic on insurance questions for providers and staff
Assist patients in navigating the healthcare system, help patients resolve medical bills inside and outside of Oak Street Health
Gain the trust of Oak Street Health patients in an effort to properly advise them in their healthcare coverage
Manage the welcome visit and orientation process for new Oak Street Health patients
Educate patients on how to apply for public benefits, such as Public Aid, and Extra Help for prescription drugs
Support the clinic management team on operational activities as needed, including scheduling and billing
Provide exceptional customer service
Foster patient engagement through the design and execution of events, including center tours

What we offer

Paid vacation, sick time, and investment/retirement 401K match options
Health insurance, vision, and dental benefits
Opportunities for leadership development and continuing education stipends
New centers and flexible work environments
Opportunities for high levels of responsibility and rapid advancement
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access

Fulltime

Patient Relations Analyst

The purpose of the Patient Relations Analyst (PRA) at Oak Street Health is to ed...

Location

United States

Salary:

21.10 - 40.90 USD / Hour

CVS Health

Expiration Date

April 30, 2026

Requirements

Computer Skills: Ability to quickly navigate and use multiple computer programs to include, but not limited to: Gmail, MS Word or Google Docs, Excel, etc.
US work authorization
Proficiency in non-English languages like Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary) as required by center's demographics
Experience with helping patients or customers understand their insurance coverage
A passion for working with others to create an unmatched patient experiences
A problem-solving orientation and a flexible and positive attitude
Sales background preferred
Experience with and a supportive attitude toward our patient population of older adults
CRM experience a plus
Bachelor degree preferred, or equivalent experience

Job Responsibility

Assist patients with navigating medicare and insurance issues which includes coverage, benefits, summaries, eligibility and getting the most out of their plan
Serve as internal resource in the clinic on insurance questions for providers and staff
Assist patients in navigating the healthcare system, help patients resolve medical bills inside and outside of Oak Street Health (advocate for the patient)
Gain the trust of Oak Street Health patients in an effort to properly advise them in their healthcare coverage
Manage the welcome visit and orientation process for new Oak Street Health patients
Educate patients on how to apply for public benefits, such as Public Aid, and Extra Help for prescription drugs
Support the clinic management team on operational activities as needed, including scheduling and billing
Provide exceptional customer service
Foster patient engagement through the design and execution of events, including center tours
Other duties as assigned

What we offer

Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance

Fulltime

Health Navigator

The Health Navigator will understand the requirements and intent of the Delaware...

Location

United States , Dover; Newark; Wilmington

Salary:

27.00 - 31.00 USD / Hour

Aledade, Inc.

Expiration Date

Until further notice

Requirements

Familiarity with the healthcare community we are serving or commitment to learn and understand through networking, community assessment, etc.
Valid Delaware driver’s license required, excellent driving record and have reliable transportation
1-3 yrs. of healthcare experience
Ability to assist the interdisciplinary care team to collaboratively plan, prioritize, implement, and evaluate individual community members’ plans
Experience working in a medical practice or healthcare setting is preferred
Experience & comfort using technologies such as a computer, telephone, and various types of electronic health record (EHR) platforms to document patient interactions and schedule patients for appointments
Medical Terminology certification is preferred
Must possess strong organizational skills
Ability to work independently
Proficient with Microsoft and Google applications

Job Responsibility

Conduct direct telephonic outreach to health plan members based on outreach initiatives
Completes social determinants of health screenings and facilitates access to community and/or health plan resources such as food, housing, mobility, energy assistance or other governmental programs in a closed loop referral process to ensure health plan members connection to services
Engage health plan members in obtaining preventative screening and close care gaps
Coordinates and documents including comprehensive tracking of health plan members’ adherence in relation to appointments, health screenings, care plan objectives, non-clinical assessments, encounters, service plans, and outcomes achieved in an effective manner
Under the direction of the Senior Manager, Care Management and in collaboration with the primary care provider, assists health plan members in understanding care plans and instructions and provides support in developing healthier habits and proper use of the emergency room and providing information for alternatives
Builds and maintains positive collaborative relationships with health plan members and caregivers, Providers, interdisciplinary care team members, and health plan representatives to deploy health engagement strategies and interventions

What we offer

Flexible work schedules and the ability to work remotely are available for many roles
Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
Robust time-off plan (21 days of PTO in your first year)
Two paid volunteer days and 11 paid holidays
12 weeks paid parental leave for all new parents
Six weeks paid sabbatical after six years of service
Educational Assistant Program and Clinical Employee Reimbursement Program
401(k) with up to 4% match
Stock options

Fulltime

Patient Navigator

Great Western Hospitals NHS Foundation Trust

Location:
United Kingdom , Swindon

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 22, 2026

Expiration:
March 31, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Patient Navigator

Research-focused Patient Navigator

Hospital Care Navigator

Patient Relations Analyst

Patient Relations Analyst

Patient Relations Analyst

Patient Relations Analyst

Patient Relations Analyst

Health Navigator

Patient Navigator

Great Western Hospitals NHS Foundation Trust

Location:United Kingdom , Swindon

Category:Health and Beauty

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:March 22, 2026

Expiration:March 31, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Patient Navigator

Research-focused Patient Navigator

Hospital Care Navigator

Patient Relations Analyst

Patient Relations Analyst

Patient Relations Analyst

Patient Relations Analyst

Patient Relations Analyst

Health Navigator

Location:
United Kingdom , Swindon

Category:
Health and Beauty

Contract Type:
Not provided

Job Posted:
March 22, 2026

Expiration:
March 31, 2026