Patient Liaison Job at 360 Resourcing Solutions (Colchester)

Patient Liaison

The Patient Liaison serves as the primary point of contact for patients, ensurin...

Location

United Kingdom , Colchester

Salary:

18212.00 - 22770.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience working as a patient liaison in the healthcare industry is desirable
Sales experience and working on KPIs and targets is mandatory
Strong working knowledge of all Microsoft Office (Outlook, Work, Excell, PP)
Proficiency with computer programs and technology, including electronic medical records systems
Strong communication and interpersonal skills, with the ability to build relationships and effectively communicate with patients, families, and healthcare professionals
Problemsolving and conflict-resolution skills, with the ability to handle complex and emotionally charged situations
Strong organisational and time management skills, with the ability to manage multiple tasks and prioritise effectively
Ability to work well under pressure and in a fastpaced environment

Job Responsibility

Perform welcome calls for patients 48 hours prior to their initial appointments
Welcome patients on the day of their initial consultation and ensure a seamless experience
Learning and participating in the Service Excellence approach
Build a rapport with your patients, acting as their primary point of contact
Schedule, reschedule, and confirm patient appointments
Participate in weekly PL meetings
Provide information to patients regarding their appointments, procedures, and other queries
Ensure consultant has all patient information needed to consent patients on clinic days

What we offer

Pension
33 days annual leave inclusive of bank holidays
Private Health
Generous matched pension contributions
Flexible working and SMART working schemes
Funded training and development
Celebrating your anniversaries
Annual STAR awards
Blue Light Card
Free laser eye treatment for you and 20% discount for friends and family

Parttime

Patient Liaison

The Patient Liaison serves as the primary point of contact for patients, ensurin...

Location

United Kingdom , Colchester

Salary:

18212.00 - 22770.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience working as a patient liaison in the healthcare industry is desirable
Sales experience and working on KPIs and targets is mandatory
Strong working knowledge of all Microsoft Office (Outlook, Word, Excel, PP)
Proficiency with computer programs and technology, including electronic medical records systems
Strong communication and interpersonal skills, with the ability to build relationships and effectively communicate with patients, families, and healthcare professionals
Problem-solving and conflict-resolution skills, with the ability to handle complex and emotionally charged situations
Strong organisational and time management skills, with the ability to manage multiple tasks and prioritise effectively
Ability to work well under pressure and in a fast-paced environment

Job Responsibility

Perform welcome calls for patients 48 hours prior to their initial appointments
Welcome patients on the day of their initial consultation and ensure a seamless experience throughout their appointment
Learning and participating in the Service Excellence approach to customer and patient service
Build a rapport with your patients, acting as their primary point of contact for any questions or concerns
Schedule, reschedule, and confirm patient appointments
Participate in weekly PL meetings to discuss challenges, share ideas, and review conversion strategies
Provide information to patients regarding their appointments, procedures, and other queries
Ensure consultant has all patient information needed to consent patients on clinic days

What we offer

Pension
33 days annual leave inclusive of bank holidays
Private Health
Generous matched pension contributions
Flexible working and SMART working schemes
Funded training and development
Celebrating your anniversaries
Annual STAR awards
Blue Light Card (amazing discounts online and on the high street)
Free laser eye treatment for you and 20% discount for friends and family

Parttime

Patient Liaison

The Patient Liaison serves as the primary point of contact for patients, ensurin...

Location

United Kingdom , Colchester

Salary:

24840.00 - 31050.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience working as a patient liaison in the healthcare industry is desirable
Sales experience and working on KPIs and targets is mandatory
Strong working knowledge of all Microsoft Office (Outlook, Work, Excell, PP)
Proficiency with computer programs and technology, including electronic medical records systems
Strong communication and interpersonal skills, with the ability to build relationships and effectively communicate with patients, families, and healthcare professionals
Problemsolving and conflict-resolution skills, with the ability to handle complex and emotionally charged situations
Strong organisational and time management skills, with the ability to manage multiple tasks and prioritise effectively
Ability to work well under pressure and in a fastpaced environment

Job Responsibility

Perform welcome calls for patients 48 hours prior to their initial appointments
Welcome patients on the day of their initial consultation and ensure a seamless experience
Learning and participating in the Service Excellence approach
Build a rapport with your patients, acting as their primary point of contact
Schedule, reschedule, and confirm patient appointments
Participate in weekly PL meetings
Provide information to patients regarding their appointments, procedures, and other queries
Ensure consultant has all patient information needed to consent patients on clinic days

What we offer

Pension
33 days annual leave inclusive of bank holidays
Private Health
Generous matched pension contributions
Flexible working and SMART working schemes
Funded training and development
Celebrating your anniversaries
Annual STAR awards
Blue Light Card (amazing discounts online and on the high street)
Free laser eye treatment for you and 20% discount for friends and family

Parttime

Patient Liaison

The Patient Liaison serves as the primary point of contact for patients, ensurin...

Location

United Kingdom , Maidstone

Salary:

24840.00 - 31050.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience working as a patient liaison in the healthcare industry is desirable
Sales experience and working on KPIs and targets is mandatory
Strong working knowledge of all Microsoft Office (Outlook, Word, Excel, PP)
Proficiency with computer programs and technology, including electronic medical records systems
Strong communication and interpersonal skills, with the ability to build relationships and effectively communicate with patients, families, and healthcare professionals
Problem-solving and conflict-resolution skills, with the ability to handle complex and emotionally charged situations
Strong organisational and time management skills, with the ability to manage multiple tasks and prioritise effectively
Ability to work well under pressure and in a fast-paced environment

Job Responsibility

Perform welcome calls for patients 48 hours prior to their initial appointments
Welcome patients on the day of their initial consultation and ensure a seamless experience
Learning and participating in the Service Excellence approach
Build a rapport with your patients, acting as their primary point of contact
Schedule, reschedule, and confirm patient appointments
Participate in weekly PL meetings
Provide information to patients regarding their appointments, procedures, and other queries
Ensure consultant has all patient information needed to consent patients on clinic days

What we offer

Pension
33 days annual leave inclusive of bank holidays
Private Healthcare
Flexible working and SMART working schemes
Funded training and development
Celebrating your anniversaries
Annual STAR awards
Blue Light Card (amazing discounts online and on the high street)
Free laser eye treatment for you and 20% discount for friends and family
24/7 GP appointments, free Physio and counselling

Parttime

Patient Liaison

The Patient Liaison serves as the primary point of contact for patients, ensurin...

Location

United Kingdom , Colchester

Salary:

24000.00 - 30000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience working as a patient liaison in the healthcare industry is desirable
Sales experience and working on KPIs and targets is mandatory
Strong working knowledge of all Microsoft Office (Outlook, Word, Excel, PP)
Proficiency with computer programs and technology, including electronic medical records systems
Strong communication and interpersonal skills, with the ability to build relationships and effectively communicate with patients, families, and healthcare professionals
Problem-solving and conflict-resolution skills, with the ability to handle complex and emotionally charged situations
Strong organisational and time management skills, with the ability to manage multiple tasks and prioritise effectively
Ability to work well under pressure and in a fast-paced environment

Job Responsibility

Perform welcome calls for patients 48 hours prior to their initial appointments
Welcome patients on the day of their initial consultation and ensure a seamless experience throughout their appointment
Learning and participating in the Service Excellence approach to customer and patient service
Build a rapport with your patients, acting as their primary point of contact for any questions or concerns
Schedule, reschedule, and confirm patient appointments
Participate in weekly PL meetings to discuss challenges, share ideas, and review conversion strategies
Provide information to patients regarding their appointments, procedures, and other queries
Ensure consultant has all patient information needed to consent patients on clinic days

What we offer

Pension
33 days annual leave inclusive of bank holidays
Private Health
Generous matched pension contributions
Flexible working and SMART working schemes
Funded training and development
Celebrating your anniversaries
Annual STAR awards
Blue Light Card (amazing discounts online and on the high street)
Free laser eye treatment for you and 20% discount for friends and family

Parttime

Patient Liaison

Are you a compassionate communicator with a knack for putting people at ease? We...

Location

United States , Phoenix

Salary:

15.37 - 21.71 USD / Hour

American Nursing Care

Expiration Date

Until further notice

Requirements

High School Graduate General Studies, upon hire
High School GED General Studies and Six months previous experience with patient, family, physician interaction., upon hire

Job Responsibility

Serve as the primary point of contact for families, providing empathetic and clear updates directly from the medical team in pre-op, the operating room, and recovery
Create a supportive and well-organized environment for waiting families, ensuring their comfort and peace of mind
Warmly greet families in the Pre-Operative Center (POC) and guide them efficiently to their designated waiting areas
Liaise effectively with waiting room volunteers, providing essential updates and ensuring a coordinated approach to family support
Actively engage with physicians and OR staff to gather critical information, including surgical start times, hourly progress updates (for procedures over 2 hours), case completion, and patient arrival in the Recovery Room
Orchestrate smooth post-operative communication by coordinating direct surgeon-family consultations, escorting families to designated consultation rooms as directed by the surgeon

What we offer

medical
prescription drug
dental
vision plans
life insurance
paid time off
tuition reimbursement
retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings

Parttime

Patient Liaison

Optegra has an exciting new opportunity for an experienced Patient Liaison to jo...

Location

United Kingdom , Maidstone

Salary:

24000.00 - 30000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience working as a patient liaison in the healthcare industry is desirable
Sales experience and working on KPIs and targets is mandatory
Strong working knowledge of all Microsoft Office (Outlook, Work, Excell, PP)
Proficiency with computer programs and technology, including electronic medical records systems
Strong communication and interpersonal skills, with the ability to build relationships and effectively communicate with patients, families, and healthcare professionals Excellent interpersonal skills
Problemsolving and conflict-resolution skills, with the ability to handle complex and emotionally charged situations
Strong organisational and time management skills, with the ability to manage multiple tasks and prioritise effectively
Ability to work well under pressure and in a fastpaced environment

Job Responsibility

Perform welcome calls for patients 48 hours prior to their initial appointments
Inform them of the process of the day, what to expect, inform them of removal of contact lenses prior to appointment and answer any questions they may have
Welcome patients on the day of their initial consultation and ensure a seamless experience throughout their appointment by consistently following the procedure for meeting and greeting all patients
Learning and participating in the Service Excellence approach to customer and patient service and using these principles to provide exemplary standards of patient care
Build a rapport with your patients, acting as their primary point of contact for any questions or concerns
Schedule, reschedule, and confirm patient appointments
Participate in weekly PL meetings to discuss challenges, share ideas, and review conversion strategies
Provide information to patients regarding their appointments, procedures, and other queries
Ensure consultant has all patient information needed to consent patients on clinic days

What we offer

Pension
33 days annual leave inclusive of bank holidays
Private Healthcare
Generous matched pension contributions
Flexible working and SMART working schemes
Funded training and development
Celebrating your anniversaries
Annual STAR awards
Blue Light Card (amazing discounts online and on the high street)
Free laser eye treatment for you and 20% discount for friends and family

Parttime

Patient Liaison

Optegra has an exciting new opportunity for an experienced Patient Liaison to jo...

Location

United Kingdom , Brighton

Salary:

24000.00 - 30000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience working as a patient liaison in the healthcare industry is desirable
Sales experience and working on KPIs and targets is mandatory
Strong working knowledge of all Microsoft Office (Outlook, Work, Excell, PP)
Proficiency with computer programs and technology, including electronic medical records systems
Strong communication and interpersonal skills, with the ability to build relationships and effectively communicate with patients, families, and healthcare professionals
Problemsolving and conflict-resolution skills, with the ability to handle complex and emotionally charged situations
Strong organisational and time management skills, with the ability to manage multiple tasks and prioritise effectively
Ability to work well under pressure and in a fastpaced environment

Job Responsibility

Perform welcome calls for patients 48 hours prior to their initial appointments
Welcome patients on the day of their initial consultation and ensure a seamless experience throughout their appointment
Learning and participating in the Service Excellence approach to customer and patient service
Build a rapport with your patients, acting as their primary point of contact for any questions or concerns
Schedule, reschedule, and confirm patient appointments
Participate in weekly PL meetings to discuss challenges, share ideas, and review conversion strategies
Provide information to patients regarding their appointments, procedures, and other queries
Ensure consultant has all patient information needed to consent patients on clinic days

What we offer

Pension
33 days annual leave inclusive of bank holidays
Private Health
Generous matched pension contributions
Flexible working and SMART working schemes
Funded training and development
Celebrating your anniversaries
Annual STAR awards
Blue Light Card (amazing discounts online and on the high street)
Free laser eye treatment for you and 20% discount for friends and family

Parttime

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