Patient Liaison Job at American Nursing Care (Phoenix)

Patient Access Liaison

In this vital role you will provide logistical, non-medical educational assistan...

Location

United States , New York City; Brooklyn; Manhattan

Salary:

178336.00 - 201298.00 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

Doctorate degree and 2 years of patient services, and/or access and reimbursement, experience
Master's degree and 4 years of patient services, and/or access and reimbursement, experience
Bachelor's degree and 6 years of patient services, and/or access and reimbursement, experience
Strong knowledge and demonstrated history of access and reimbursement for buy and bill/infused pharmaceutical products is required
Scientific background and ability to learn product and disease information
Nursing or other clinical background a plus
Access and reimbursement for buy and bill products
Orphan or Rare disease experience
Familiarity with HIPAA guidelines and FDA requirements
Familiarity with and Adherence to internal and OIG Compliance guidelines a must

Job Responsibility

Provide logistical, non-medical educational assistance to patients and caregivers as well as office and site of care staff
Educate on next steps required to gain access to therapy
Maintain relationships with patients and families, and by extension physicians and their staff and cross-functional partners to support ongoing compliance with therapy
Work with numerous internal teams to facilitate and improve patient access to insurance, medications, financial support, resources and more
Secure written or electronic patient HIPAA for patients in the assigned geography
Develop relationships with patients and caregivers by engaging via phone, text, email, virtual or in person connections
Assess individual needs of the patient and develop an appropriate education and resource plan of action
Educate the patient on UPLIZNA coverage based on their benefits and the steps needed to gain prior authorization
Provide information on co-pay assistance programs, national foundations, and free drug programs
Provide proactive education to prescribers and sites of care upon patient enrollment on coverage for Horizon rare disease therapies

What we offer

Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans and bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible

Fulltime

Patient Access Liaison

Join Amgen’s Mission of Serving Patients. At Amgen, if you feel like you’re part...

Location

United States , Jacksonville; Orlando; Miami

Salary:

178336.00 - 201298.00 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

Doctorate degree and 2 years of patient services, and/or access and reimbursement, experience
Master's degree and 4 years of patient services, and/or access and reimbursement, experience
Bachelor's degree and 6 years of patient services, and/or access and reimbursement, experience
Scientific background and ability to learn product and disease information
Nursing or other clinical background a plus
Access and reimbursement for buy and bill products
Orphan or Rare disease experience
Familiarity with HIPAA guidelines and FDA requirements
Familiarity with and Adherence to internal and OIG Compliance guidelines a must
Ability to handle difficult patient cases and resolve hurdles

Job Responsibility

Provide logistical, non-medical educational assistance to patients and caregivers as well as office and site of care staff
Educate on next steps required to gain access to therapy
Maintain relationships with patients and families, and by extension physicians and their staff and cross-functional partners to support ongoing compliance with therapy
Work with numerous internal teams to facilitate and improve patient access to insurance, medications, financial support, resources and more
Secure written or electronic patient HIPAA for patients in the assigned geography
Develop relationships with patients and caregivers by engaging via phone, text, email, virtual or in person connections
Assess individual needs of the patient and develop an appropriate education and resource plan of action
Educate the patient on UPLIZNA coverage based on their benefits and the steps needed to gain prior authorization
Provide information on co-pay assistance programs, national foundations, and free drug programs
Provide proactive education to prescribers and sites of care upon patient enrollment on coverage for Horizon rare disease therapies, common prior authorization requirements, and coding and billings requirements

What we offer

Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans and bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible

Fulltime

New

Patient Liaison

Optegra has an exciting new opportunity for an experienced Patient Liaison to jo...

Location

United Kingdom , Brighton

Salary:

24000.00 - 30000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience working as a patient liaison in the healthcare industry is desirable
Sales experience and working on KPIs and targets is mandatory
Strong working knowledge of all Microsoft Office (Outlook, Work, Excell, PP)
Proficiency with computer programs and technology, including electronic medical records systems
Strong communication and interpersonal skills, with the ability to build relationships and effectively communicate with patients, families, and healthcare professionals
Problemsolving and conflict-resolution skills, with the ability to handle complex and emotionally charged situations
Strong organisational and time management skills, with the ability to manage multiple tasks and prioritise effectively
Ability to work well under pressure and in a fastpaced environment

Job Responsibility

Perform welcome calls for patients 48 hours prior to their initial appointments
Welcome patients on the day of their initial consultation and ensure a seamless experience
Learning and participating in the Service Excellence approach
Build a rapport with your patients, acting as their primary point of contact
Schedule, reschedule, and confirm patient appointments
Participate in weekly PL meetings
Provide information to patients regarding their appointments, procedures, and other queries
Ensure consultant has all patient information needed to consent patients on clinic days

What we offer

Pension
33 days annual leave inclusive of bank holidays
Private Health
Generous matched pension contributions
Flexible working and SMART working schemes
Funded training and development
Celebrating your anniversaries
Annual STAR awards
Blue Light Card (amazing discounts online and on the high street)
Free laser eye treatment for you and 20% discount for friends and family

Parttime

New

Patient Liaison

Optegra has an exciting new opportunity for an experienced Patient Liaison to jo...

Location

United Kingdom , Maidstone

Salary:

24000.00 - 30000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience working as a patient liaison in the healthcare industry is desirable
Sales experience and working on KPIs and targets is mandatory
Strong working knowledge of all Microsoft Office (Outlook, Work, Excell, PP)
Proficiency with computer programs and technology, including electronic medical records systems
Strong communication and interpersonal skills, with the ability to build relationships and effectively communicate with patients, families, and healthcare professionals
Problemsolving and conflict-resolution skills, with the ability to handle complex and emotionally charged situations
Strong organisational and time management skills, with the ability to manage multiple tasks and prioritise effectively
Ability to work well under pressure and in a fastpaced environment

Job Responsibility

Perform welcome calls for patients 48 hours prior to their initial appointments
Welcome patients on the day of their initial consultation and ensure a seamless experience
Learning and participating in the Service Excellence approach
Build a rapport with your patients, acting as their primary point of contact
Schedule, reschedule, and confirm patient appointments
Participate in weekly PL meetings to discuss challenges, share ideas, and review conversion strategies
Provide information to patients regarding their appointments, procedures, and other queries
Ensure consultant has all patient information needed to consent patients on clinic days

What we offer

Pension
33 days annual leave inclusive of bank holidays
Private Healthcare
Flexible working and SMART working schemes
Funded training and development
Celebrating your anniversaries
Annual STAR awards
Blue Light Card (amazing discounts online and on the high street)
Free laser eye treatment for you and 20% discount for friends and family
24/7 GP appointments, free Physio and counselling

Parttime

New

Patient Liaison

Optegra has an exciting new opportunity for an experienced Patient Liaison to jo...

Location

United Kingdom , Brighton

Salary:

24000.00 - 30000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience working as a patient liaison in the healthcare industry is desirable
Sales experience and working on KPIs and targets is mandatory
Strong working knowledge of all Microsoft Office (Outlook, Work, Excell, PP)
Proficiency with computer programs and technology, including electronic medical records systems
Strong communication and interpersonal skills, with the ability to build relationships and effectively communicate with patients, families, and healthcare professionals
Problemsolving and conflict-resolution skills, with the ability to handle complex and emotionally charged situations
Strong organisational and time management skills, with the ability to manage multiple tasks and prioritise effectively
Ability to work well under pressure and in a fastpaced environment

Job Responsibility

Perform welcome calls for patients 48 hours prior to their initial appointments
Welcome patients on the day of their initial consultation and ensure a seamless experience throughout their appointment
Learning and participating in the Service Excellence approach to customer and patient service
Build a rapport with your patients, acting as their primary point of contact for any questions or concerns
Schedule, reschedule, and confirm patient appointments
Participate in weekly PL meetings to discuss challenges, share ideas, and review conversion strategies
Provide information to patients regarding their appointments, procedures, and other queries
Ensure consultant has all patient information needed to consent patients on clinic days

What we offer

Pension
33 days annual leave inclusive of bank holidays
Private Health
Generous matched pension contributions
Flexible working and SMART working schemes
Funded training and development
Celebrating your anniversaries
Annual STAR awards
Blue Light Card (amazing discounts online and on the high street)
Free laser eye treatment for you and 20% discount for friends and family

Parttime

New

Patient Liaison

Optegra has an exciting new opportunity for an experienced Patient Liaison to jo...

Location

United Kingdom , Maidstone

Salary:

24000.00 - 30000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience working as a patient liaison in the healthcare industry is desirable
Sales experience and working on KPIs and targets is mandatory
Strong working knowledge of all Microsoft Office (Outlook, Work, Excell, PP)
Proficiency with computer programs and technology, including electronic medical records systems
Strong communication and interpersonal skills, with the ability to build relationships and effectively communicate with patients, families, and healthcare professionals Excellent interpersonal skills
Problemsolving and conflict-resolution skills, with the ability to handle complex and emotionally charged situations
Strong organisational and time management skills, with the ability to manage multiple tasks and prioritise effectively
Ability to work well under pressure and in a fastpaced environment

Job Responsibility

Perform welcome calls for patients 48 hours prior to their initial appointments
Inform them of the process of the day, what to expect, inform them of removal of contact lenses prior to appointment and answer any questions they may have
Welcome patients on the day of their initial consultation and ensure a seamless experience throughout their appointment by consistently following the procedure for meeting and greeting all patients
Learning and participating in the Service Excellence approach to customer and patient service and using these principles to provide exemplary standards of patient care
Build a rapport with your patients, acting as their primary point of contact for any questions or concerns
Schedule, reschedule, and confirm patient appointments
Participate in weekly PL meetings to discuss challenges, share ideas, and review conversion strategies
Provide information to patients regarding their appointments, procedures, and other queries
Ensure consultant has all patient information needed to consent patients on clinic days

What we offer

Pension
33 days annual leave inclusive of bank holidays
Private Healthcare
Generous matched pension contributions
Flexible working and SMART working schemes
Funded training and development
Celebrating your anniversaries
Annual STAR awards
Blue Light Card (amazing discounts online and on the high street)
Free laser eye treatment for you and 20% discount for friends and family

Parttime

Patient Liaison

The Patient Liaison serves as the primary point of contact for patients, ensurin...

Location

United Kingdom , Colchester

Salary:

24000.00 - 30000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience working as a patient liaison in the healthcare industry is desirable
Sales experience and working on KPIs and targets is mandatory
Strong working knowledge of all Microsoft Office (Outlook, Word, Excel, PP)
Proficiency with computer programs and technology, including electronic medical records systems
Strong communication and interpersonal skills, with the ability to build relationships and effectively communicate with patients, families, and healthcare professionals
Problem-solving and conflict-resolution skills, with the ability to handle complex and emotionally charged situations
Strong organisational and time management skills, with the ability to manage multiple tasks and prioritise effectively
Ability to work well under pressure and in a fast-paced environment

Job Responsibility

Perform welcome calls for patients 48 hours prior to their initial appointments
Welcome patients on the day of their initial consultation and ensure a seamless experience throughout their appointment
Learning and participating in the Service Excellence approach to customer and patient service
Build a rapport with your patients, acting as their primary point of contact for any questions or concerns
Schedule, reschedule, and confirm patient appointments
Participate in weekly PL meetings to discuss challenges, share ideas, and review conversion strategies
Provide information to patients regarding their appointments, procedures, and other queries
Ensure consultant has all patient information needed to consent patients on clinic days

What we offer

Pension
33 days annual leave inclusive of bank holidays
Private Health
Generous matched pension contributions
Flexible working and SMART working schemes
Funded training and development
Celebrating your anniversaries
Annual STAR awards
Blue Light Card (amazing discounts online and on the high street)
Free laser eye treatment for you and 20% discount for friends and family

Parttime

Patient Liaison

Optegra has an exciting new opportunity for an experienced Patient Liaison to jo...

Location

United Kingdom , Brighton

Salary:

24000.00 - 30000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience working as a patient liaison in the healthcare industry is desirable
Sales experience and working on KPIs and targets is mandatory
Strong working knowledge of all Microsoft Office (Outlook, Work, Excell, PP)
Proficiency with computer programs and technology, including electronic medical records systems
Strong communication and interpersonal skills, with the ability to build relationships and effectively communicate with patients, families, and healthcare professionals
Problemsolving and conflict-resolution skills, with the ability to handle complex and emotionally charged situations
Strong organisational and time management skills, with the ability to manage multiple tasks and prioritise effectively
Ability to work well under pressure and in a fastpaced environment

Job Responsibility

Perform welcome calls for patients 48 hours prior to their initial appointments
Welcome patients on the day of their initial consultation and ensure a seamless experience
Learning and participating in the Service Excellence approach
Build a rapport with your patients, acting as their primary point of contact
Schedule, reschedule, and confirm patient appointments
Participate in weekly PL meetings to discuss challenges, share ideas, and review conversion strategies
Provide information to patients regarding their appointments, procedures, and other queries
Ensure consultant has all patient information needed to consent patients on clinic days

What we offer

Pension
33 days annual leave inclusive of bank holidays
Private Health
Generous matched pension contributions
Flexible working and SMART working schemes
Funded training and development
Celebrating your anniversaries
Annual STAR awards
Blue Light Card (amazing discounts online and on the high street)
Free laser eye treatment for you and 20% discount for friends and family

Parttime

Patient Liaison

American Nursing Care

Location:
United States , Phoenix

Category:
Office Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 16, 2026

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