Patient Health Benefits Counselor

• Make decisions supported by policy based on confidential financial information to determine qualification for CICP, Charity programs, or payment arrangements
• Utilize scheduling and registration information to verify coverage and authorization for all scheduled procedures
• Populate price estimate tool to decide patient portion after verification of benefits and authorization
• Make calls to patients, doctor’s offices, and hospital departments to gather sufficient information to obtain authorization and benefits Collection of patient portion
• Act as a liaison between the patients, physicians, patient clinics, case management, centralized billing office, third party Medicaid eligibility vendor and community agencies

• 6 Months healthcare experience
• Knowledge of ICD and CPT coding
• Medical terminology with good customer service skills
• High School Diploma or GED required
• CPR Certification (as required by facility)

Preferred knowledge of registration and billing and credit scoring

Medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings