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Patient Growth Specialist

https://www.cvshealth.com/ Logo

CVS Health

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Location:
United States , Far Rockaway

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Category:

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Contract Type:
Not provided

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Salary:

18.50 - 42.35 USD / Hour

Job Description:

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. The Patient Growth Specialist (internally known as an Outreach Executive) is a community-facing role dedicated to connecting Medicare-eligible seniors with Oak Street Health. As the primary lead generators for their territories, Outreach Executives act as brand ambassadors, sharing the impact of our unique care model to drive local patient growth. Working in close collaboration with Outreach Managers, Directors, and Community Relationship Managers, you will execute targeted strategies to build trust and expand our patient base within your assigned market.

Job Responsibility:

  • Generate high-quality leads by executing community events and conducting localized outreach within the Medicare senior community
  • Identify and convert leads through cold calling, digital channels, and referrals
  • Persistently engage prospective patients via email, phone, and face-to-face networking to build a robust sales pipeline
  • Stay current on service updates, marketing initiatives, and organizational workstreams through active participation in team briefings
  • Partner with Community Relationship Managers (CRMs) and Outreach leadership to align on lead generation strategies and Insurance Agent (IA) partnerships
  • Meticulously document all customer interactions and sales activities within the CRM and internal business systems
  • Serve as the primary liaison between clinical teams and new patients to ensure a seamless transition into our care
  • Address and resolve prospect concerns or complaints with empathy
  • Maintain consistent touchpoints with prospects to foster trust and long-term community presence

Requirements:

  • 2+ years in Sales or Healthcare environments
  • Proven ability to cold call, manage digital lead channels, and influence key stakeholders
  • Exceptional verbal and written communication skills with a professional phone presence
  • Skilled at navigating external barriers and managing multiple priorities in a fast-paced environment
  • Must have a valid driver’s license and reliable transportation
  • Flexibility to work weekends for community events and patient engagement
  • US work authorization

Nice to have:

  • Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve
  • Strong computer skills, including basic knowledge of Microsoft and/or Google Suite
  • Experience with Customer Relationship Management (CRM) and/or Electronic Medical Record (EMR) software
What we offer:
  • Affordable medical plan options
  • 401(k) plan (including matching company contributions)
  • Employee stock purchase plan
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Colleague assistance programs
  • Tuition assistance
  • Retiree medical access

Additional Information:

Job Posted:
February 22, 2026

Expiration:
March 01, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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