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The University of Kansas Health System Logo The University of Kansas Health System · Hospitality and Tourism

Patient Greeter

United States, Kansas City · Job Posted February 20, 2026
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Job Description

Assists patients in a professional and friendly manner at curb side of the Hospital in all weather. Presents a neat and clean appearance, appropriate for a professional health care environment in accordance with hospital and Central Transportation and Dispatch (CTD) Policy. Uses all patient assist equipment in the movement and transfer of patients not able to assist themselves. Maintains a patient-centered focus and strives to support the mission, goals and values of the hospital, department and division.

Job Responsibility

  • Assists patients in a professional and friendly manner at curb side of the Hospital in all weather
  • Maintains a patient-centered focus and strives to support the mission, goals and values of the hospital, department and division
  • Ensures all arriving patients and guests are greeted by the Lobby Attendant in a courteous, helpful manner
  • Provides patients and guests with all information regarding the hospital, transportation, directions, and valet and self-parking services and rates
  • Informs Dispatcher and appropriate areas (i.e., Emergency Department, Patient Relations) of urgent care or specials needs of patients
  • Assists Information Desk with directing and instructing patients and visitors to various offices, clinical and procedural areas
  • Reports equipment malfunctions promptly to Dispatcher, marks equipment appropriately and delivers equipment to Biomed

Requirements

  • High School Graduate or GED
  • Basic Cardiac Life Support (BLS or BCLS) - American Heart Association (AHA) within 30 days of hire
  • Demonstrates competence in the areas of critical thinking, interpersonal relationships, and technical skills
  • Demonstrates ability to provide care/service safely and efficiently for the care of each patient
  • Maintains a safe working environment on the valet ramp
  • Presents a neat and clean appearance, appropriate for a professional health care environment
  • Demonstrates and maintains a high level of professionalism at all times
  • Effectively solves problems and communicates
  • Organizes, oversees, and leads work efforts (as appropriate) to ensure the best possible delivery of service
  • Uses all patients assist equipment in the movement and transfer of patients not able to assist themselves
  • Performs daily work assignments in an efficient, organized manner and with an optimum degree of accuracy
  • Attends annual refresher and as needed training for demonstrating competency of all equipment used during the transportation of patients
  • Capability to effectively operate the following equipment while safely transporting patients: O2-Oxygen Tank, Wheelchair, Stretcher/Gurney, Total Lift Chair, Telemetry Monitor Removal, Slide-Board, Air-Pal
  • Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department
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