Patient Flow Manager Job at Crothall Healthcare (Brooklyn)

Information Management Coordinator

Full‑time Information Management Coordinator position available with competitive...

Location

Australia , Bondi Junction

Salary:

76515.00 - 80000.00 AUD / Year

11 Recruitment

Expiration Date

Until further notice

Requirements

Relevant qualifications
At least 1 years solid work experience
Excellent organisational and time management skills
High-level interpersonal and communication skills to interact with clinicians, patients, and administrative teams
Demonstrated ability to contribute to continuous improvement processes
Ability to handle sensitive information with discretion and professionalism

Job Responsibility

Review and triage incoming referrals for accuracy and completeness in accordance with clinical guidelines
Extract, classify, and process referral and appointment data to facilitate accurate patient scheduling
Conduct regular checks on system data to ensure readiness for upcoming clinics
Analyse appointment trends to identify inefficiencies and recommend improvements
Communicate with patients, GPs, and specialists to obtain or clarify information required for care delivery
Manage and document all incoming patient correspondence via SMS, email, and calls in the practice management system
Monitor patient care timelines and issue appropriate reminders for assessments, pathology, or referral updates
Assist patients with completing pre-appointment documentation and ensure accurate record integration
Upload and index medical documents and patient records in compliance with data integrity protocols
Address and correct file or reporting errors, ensuring accurate and timely reissuance of critical documentation

What we offer

plus superannuation
Supportive team culture with ongoing opportunities for development

Fulltime

Patient CRM & Omnichannel Engagement Lead

BioMarin is seeking a dynamic and experienced leader to serve as Associate Direc...

Location

United States , San Rafael

Salary:

155000.00 - 213070.00 USD / Year

BioMarin Pharmaceutical

Expiration Date

Until further notice

Requirements

Bachelor's degree in Life Sciences, Business, Marketing, or related field
advanced degree preferred
8+ years of experience in patient CRM, digital marketing, DTC & omnichannel engagement, or related roles in the pharmaceutical or biotech industry
Deep hands-on experience with Salesforce Health Cloud or equivalent patient CRM platforms
Deep understanding of patient services and hub processes
Rare disease experience in pharma digital and marketing practices
Demonstrated success managing omnichannel engagement programs for patients or consumers, from strategic planning to tactical execution
Experience with working with or in Patient Services driving patient engagements, support programs and DTC campaign management and driving digital insights
Experience working cross-functionally with Commercial, Patient Services, Medical Affairs, and Compliance teams
Strong understanding of data privacy and regulatory considerations in patient-facing programs

Job Responsibility

Drive the strategic development, roadmap and delivery of patient CRM and patient omnichannel capabilities using Salesforce Health Cloud
Serve as the global product owner for patient-facing CRM tools, including design, enhancements, configuration, data flows, connections, and lifecycle governance – including business configuration and administration as needed
Ensure capabilities and processes are compliant, scalable, and aligned with regional/local regulatory requirements and privacy policies (e.g., HIPAA, GDPR)
Co-create omnichannel engagement strategies with Patient Services, Brand, and Market Access teams to deliver timely, relevant, and compliant messaging across channels (email, SMS, portals, call center, digital hubs, etc.)
Translate patient journey insights into omnichannel touchpoint design and integrated campaign planning
Collaborate with field teams, patient services, care coordinators, marketing and field leadership to ensure CRM and omnichannel strategies are aligned with real-world patient engagement needs, field workflows, and executional realities
Create scalable global patient omnichannel and patient engagement frameworks for Business Units and regional teams to localize and execute
Work in close alignment with Business Units, Markets, and cross-functional partners (Patient Services, Field, Compliance, Data Privacy) to enable omnichannel strategies that meet patient and business needs
Collaborate with IT on any enterprise integration, data security, and enterprise system alignment
Liaise with Global Privacy, Legal, and Compliance to embed appropriate standards and review processes

What we offer

company-sponsored medical, dental, vision, and life insurance plans
paid time off
discretionary annual bonus
discretionary stock-based long-term incentives

Fulltime

Nurse Manager, Inpatient

The Nurse Manager, Inpatient Oncology, oversees daily patient flow and clinical ...

Location

United States , Boston

Salary:

170000.00 - 182500.00 USD / Year

Dana-Farber Cancer Institute

Expiration Date

Until further notice

Requirements

Bachelor's degree required
Registered Nurse with 3 years experience in health care, and entry level leadership
Licensed as a Registered Nurse in the Commonwealth of Massachusetts and or New Hampshire as applicable
Critical thinking, collaboration and excellent communication skills
Clinical expertise within the care of the oncology and hematology patient population, including but not limited to management of patients receiving anticancer agents and blood products
Demonstrates understanding of special needs and behaviors of age groups of the population served

Job Responsibility

Collaboration and Multidisciplinary Engagement
Systems Thinking and Patient Flow Management
Personnel Management and Advocacy
Clinical Inquiry and Quality Improvement
Clinical Judgment and Expertise
Facilitator of Learning and Professional Development

Fulltime

New

Patient Flow Manager

As a Patient Flow Manager, you will be responsible for the effective leadership ...

Location

United States , Meriden

Salary:

50000.00 - 55000.00 USD / Year

Crothall Healthcare

Expiration Date

Until further notice

Requirements

Management experience in hospital environment and/or patient transportation
Analytical ability to interpret statistical data and to distinguish trends and other factors that impact operational activity
Basic computer skills with Windows based Operating System
ability to troubleshoot system problems related to computer or software systems and initiate internal or external resolution to system issues
Associate’s degree is preferred

Job Responsibility

Understands and applies knowledge of basic patient transport concepts, infection control practices, and proper body mechanics
Understands and determines, explains, and develops dispatcher logic and transporter activities
monitors and supervises dispatcher activity
Assists in coordination of Patient Transportation activities and services with other departments
develops service agreements as appropriate
Ensures compliance with all regulatory agencies including but not limited to Federal, State, JCAHO, OSHA, and CDC
Orients, trains, and develops all levels of personnel such as, dispatchers, trainers, transporters, couriers, drivers, and elevator operators
Assists unit director in achieving financial objectives, ensures department operates within budget, and assists controlling departmental expenses
Performs other duties as assigned

What we offer

Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Flexible Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs

Fulltime

New

Patient Flow Manager

As a Patient Flow Manager, you will be responsible for the effective leadership ...

Location

United States , Chicago

Salary:

52000.00 - 55000.00 USD / Year

Crothall Healthcare

Expiration Date

Until further notice

Requirements

Management experience in hospital environment and/or patient transportation
Analytical ability to interpret statistical data and to distinguish trends and other factors that impact operational activity
Basic computer skills with Windows based Operating System
ability to troubleshoot system problems related to computer or software systems and initiate internal or external resolution to system issues
Associate’s degree is preferred

Job Responsibility

Understands and applies knowledge of basic patient transport concepts, infection control practices, and proper body mechanics
Understands and determines, explains, and develops dispatcher logic and transporter activities
monitors and supervises dispatcher activity
Assists in coordination of Patient Transportation activities and services with other departments
develops service agreements as appropriate
Ensures compliance with all regulatory agencies including but not limited to Federal, State, JCAHO, OSHA, and CDC
Orients, trains, and develops all levels of personnel such as, dispatchers, trainers, transporters, couriers, drivers, and elevator operators
Assists unit director in achieving financial objectives, ensures department operates within budget, and assists controlling departmental expenses
Performs other duties as assigned

What we offer

Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Flexible Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs

Fulltime

New

Patient Flow Manager

As a Patient Flow Manager, you will be responsible for the effective leadership ...

Location

United States , Valhalla

Salary:

64500.00 - 67000.00 USD / Year

Crothall Healthcare

Expiration Date

Until further notice

Requirements

Management experience in hospital environment and/or patient transportation
Analytical ability to interpret statistical data and to distinguish trends and other factors that impact operational activity
Basic computer skills with Windows based Operating System
ability to troubleshoot system problems related to computer or software systems and initiate internal or external resolution to system issues
Associate’s degree is preferred

Job Responsibility

Understands and applies knowledge of basic patient transport concepts, infection control practices, and proper body mechanics
Understands and determines, explains, and develops dispatcher logic and transporter activities
monitors and supervises dispatcher activity
Assists in coordination of Patient Transportation activities and services with other departments
develops service agreements as appropriate
Ensures compliance with all regulatory agencies including but not limited to Federal, State, JCAHO, OSHA, and CDC
Orients, trains, and develops all levels of personnel such as, dispatchers, trainers, transporters, couriers, drivers, and elevator operators
Assists unit director in achieving financial objectives, ensures department operates within budget, and assists controlling departmental expenses
Performs other duties as assigned

What we offer

Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Flexible Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs

Fulltime

Medical Assistant III

You have a purpose, unique talents and now is the time to embrace it, live it an...

Location

United States , Westminster

Salary:

19.05 - 28.85 USD / Hour

American Nursing Care

Expiration Date

Until further notice

Requirements

Minimum 1 year performing as a Medical Assistant II within the company
Maintain good standing as an Associate
Received Approval from the Practice Manager prior to applying to MA 3
Compile a Portfolio/E Portfolio of the following Educational and Project requirements: Successful completion of at least one practice improvement project, for the clinic that has been approved by Practice Manager and the MA CLRB (Medical Assistant Clinical Ladder Review Board)
Successful completion of all Medical Assistant Core Skills, as well as Additional competencies which are specialty specific, as defined within the Scope of Practice for Medical Assistants
Successful completion of Preceptorship training at company
Successful practice as an MA Preceptor for at least 6 months or more in a company clinic
Completion of minimum of 4 hours in your area of focus related to professional behavior and communication (LEARN/CE Direct/Elsevier/Professional Organizations)
Completion of minimum of 8 hours in your area of focus related to clinical competency (LEARN/CE Direct/Elsevier/Professional Organizations)
HS/GED diploma

Job Responsibility

Assumes a supportive role and has responsibility and accountability for facilitating, communicating, and collaborating with both the healthcare team, and the patient/family to identify and meet the physical, emotional and spiritual needs of the patient
Promotes the optimal health, wellbeing and safety of the patient in accordance with patient care standards, guidelines and the delegation of medical services as defined by State Medical Practice Act
May perform a variety of clinical tasks as directed by an authorized health care provider
May assist with front office duties and scheduling of tests and/or patient appointments
Responsible for accurate chart documentation and medical record maintenance
Attends in-service presentations and seminars to facilitate personal and professional growth
Demonstrates personal accountability for relationship-based care, organizational mission, and core values
Completes a Preceptorship training program successfully, and practices as a Preceptor to Medical Assistants
Actively involved and/or assumes leadership role in practice improvement projects for the clinic
Assess patient’s physical, psychosocial, cultural and spiritual needs through observation, interview, review of medical records & clinical data

What we offer

Medical
prescription drug
dental
vision plans
life insurance
paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually)
tuition reimbursement
retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings

Fulltime

New

Optometric Technician

The Optometric Technician ensures all patients receive the highest quality Optom...

Location

United States , Glenview

Salary:

Not provided

OPSM

Expiration Date

Until further notice

Requirements

High School graduate or equivalent
2+ years’ experience in optometry, ophthalmology or healthcare setting
Knowledge of optical and medical terminology
Understanding and utilization of optical equipment and diagnostic testing (pre-exam testing, pretesting, visual acuity, etc.)
Coaching skills
Strong communicator and listening skills
Problem solving ability
Organization skills
Strong interpersonal skills
Ability to assess priorities, address multiple tasks and deadlines in fast-paced environment

Job Responsibility

Assists with patient care and eye exams, including managing patient records and supporting patient flow throughout the exam
Performs various tests to aid the optometrist with vision examinations including but not limited to visual acuity measurements, depth and color perception test, and retinal imaging
Performs tests to aid the optometrist in accurate diagnosis and treatment for the patient in appropriate time frame
Attentive to details
reviews prescriptions and/or patient information carefully
identifies special needs
consults with Optometrists, Optician or Practice Manager when necessary
Identifies situations involving dissatisfied patients and acts quickly for resolution
Performs work accurately and thoroughly despite time pressure and patient volume
Handles and files all patient records in an organized and efficient manner in accordance with practice standards and HIPAA

What we offer

Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts
competitive bonus and/or commission plan

Fulltime

Patient Flow Manager

Crothall Healthcare

Location:
United States , Brooklyn

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 09, 2026

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