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Patient Flow Manager

United States, Chicago 54000.00 - 55000.00 USD / Year · Job Posted March 04, 2026
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Job Description

As a Patient Flow Manager, you will be responsible for the effective leadership of a team of Patient Flow Coordinators and Transporters within a hospital setting.

Job Responsibility

  • Understands and applies knowledge of basic patient transport concepts, infection control practices, and proper body mechanics
  • Understands and determines, explains, and develops dispatcher logic and transporter activities
  • monitors and supervises dispatcher activity
  • Assists in coordination of Patient Transportation activities and services with other departments
  • develops service agreements as appropriate
  • Ensures compliance with all regulatory agencies including but not limited to Federal, State, JCAHO, OSHA, and CDC
  • Orients, trains, and develops all levels of personnel such as, dispatchers, trainers, transporters, couriers, drivers, and elevator operators
  • Assists unit director in achieving financial objectives, ensures department operates within budget, and assists controlling departmental expenses
  • Performs other duties as assigned

Requirements

  • Management experience in hospital environment and/or patient transportation
  • Analytical ability to interpret statistical data and to distinguish trends and other factors that impact operational activity
  • Basic computer skills with Windows based Operating System
  • ability to troubleshoot system problems related to computer or software systems and initiate internal or external resolution to system issues
  • Associate’s degree is preferred

What we offer

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

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