Patient Flow Coordinator Job at Crothall Healthcare (Orange)

Patient Experience Representative II-Ambulatory

Under general supervision, provides support to the administrative operations of ...

Location

United States , Lexington

Salary:

19.06 - 27.64 USD / Hour

Boston Children's Hospital

Expiration Date

Until further notice

Requirements

High School Diploma / GED
Minimum 6 months as a Patient Experience Representative (internal) OR Minimum of 6 months relevant healthcare experience (external)

Job Responsibility

Customer Service: Greets, screens, and directs patients, families, and visitors, and provides effective customer service in person and on the phone
Registration: Registers new patients, verifies insurance information, and collects co-payments
Patient Coordination: Monitors clinic activity, schedules appointments, and assists with patient flow to ensure a positive experience
Administrative Tasks: Answers calls, manages calendars, schedules meetings and events, and provides clerical support
Records Management: Collects and organizes patient medical records, processes letters, and handles prescription refill requests
Technology Use: Utilizes office technology, including phone systems and various software applications, and enrolls patients in the patient portal
Process Improvement: Contributes to departmental projects aimed at improving processes and systems

What we offer

$2,000 sign on bonus
flexible schedules
affordable health, vision and dental insurance
childcare and student loan subsidies
generous levels of time off
403(b) Retirement Savings plan
Pension
Tuition and certain License and Certification Reimbursement
cell phone plan discounts
discounted rates on T-passes

Fulltime

Registered Nurse

Bethesda Mission is seeking a compassionate and skilled Registered Nurse to assi...

Location

United States , Harrisburg

Salary:

Not provided

Christian Career

Expiration Date

Until further notice

Requirements

Current, active RN license
At least two years of experience supporting and coordinating clinical care
Strong ability to manage stress inherent in medical clinic operations
Flexibility to provide coverage across varying schedules
Proven ability to maintain positive, collaborative working relationships with staff, volunteers, and patients
Provide a biblically sound testimony of having accepted Jesus Christ and lead a life worthy of that profession
Actively engage in private and corporate prayer, Bible study, regular church attendance, and holy living
Agree with and carry out responsibilities in accordance with the Mission’s policies, including our Code of Conduct, Statement of Faith, Document on Sexual Sin and Brokenness, Value Statement and Narratives, and Mission Statement

Job Responsibility

Coordinate and deliver care that is safe, effective, equitable, timely, and patient-centered
Facilitate case coordination, information sharing, and health education for patients
Develop and maintain positive working relationships with community partners
Connect patients with primary care physicians to support wellness and autonomy
Collaborate with shelter staff to ensure continuity of care for Bethesda patients
Open and close the clinic, preparing and securing records, equipment, and supplies
Manage patient flow during clinic hours, assisting physicians as needed
Maintain accurate and organized medical records
Provide coverage on a rotating day/evening schedule
Perform other duties as assigned to support the clinic’s mission

What we offer

Medical Insurance
Health Reimbursement Account (HRA)
Dental and Vision
Paid Time Off (PTO) and Sick Leave
Retirement Plan
Life and Disability Insurance
Employee Assistance Program (EAP)
Professional Development

Fulltime

RN Clinical Nurse Lead - TMCH Cancer Center Wilmot

The clinical nurse leader is responsible for the assessment, coordination, imple...

Location

United States , Tucson

Salary:

Not provided

Tucson Medical Center

Expiration Date

Until further notice

Requirements

One (1) year of nursing experience in an acute care setting required
Two (2) years of nursing experience in an acute care setting preferred
Knowledge of critical care techniques, tools and responses required to ensure optimal patient care
Knowledge of processes and procedures to follow during a rapid response, code, or stroke call
Some Positions: Knowledge of electrophysiology and cardiac cath lab procedures and best practices
Some Positions: Knowledge of surgery specialties and how to prepare, assess and provide post-operation patient care to ensure best practices are followed
Some Positions: Knowledge of chart abstraction, education and marketing for the Chest Pain, CHF and Stroke programs
Skill in evaluating performance and recommending improvements
Skill in developing training materials and educating staff in the proper responses for critical care issues
Skill in the use and maintenance of computer systems and programs, especially NRCPR, PC File and Folder, Word, EXCEL, e-mail and attachment capabilities, Outlook, and PowerPoint

Job Responsibility

Responsible for the assessment, coordination, implementation, and evaluation of the delivery of safe and effective patient-centered care
Facilitate and mentor others to grow professionally and advance their knowledge and skills
Continuously assess unit needs to ensure adequate resources for current and upcoming shifts by collaborating with other departments, clinical and nonclinical, to coordinate admissions, transfers, and discharges of patients in a timely manner
Demonstrate professionalism at all times and will uphold standards of practice by holding team members accountable for continued compliance
Comply with legal, hospital and departmental policies, procedures and position requirements
Report significant events such as near misses, adverse events, patient/family complaints, and any situation that affects the safe delivery of patient-centered care in a timely manner
Be proactive, rounds with team members on the unit, and identifies opportunities for improvement
completes real time correction
Ensure that handoff communication occurs any time there is a change in caregivers on the unit during shift and at start/end of shifts
Assign and delegate patient care tasks as appropriate, considering staff members’ level of nursing experience, competency, and knowledge

Fulltime

RN Clinical Nurse WMCG - 5W Acute Care - Medicine

Registered Nurses provide quality nursing services by working with the patient c...

Location

United States , Augusta

Salary:

Not provided

TieTalent

Expiration Date

Until further notice

Requirements

Associates Nursing or Bachelors Nursing or Masters Nursing-Preferred
BLS - Instructor or Basic Life Support
Reg Nurse (Single State) or RN - Multi-state Compact

Job Responsibility

Patient Care and Care Coordination: Monitors, examines, and evaluates the patients conditions. Assists with the care plan and takes appropriate actions to promote the patients short/long-term outcomes and wellbeing. Delivers care plan as outlined, applying independent judgment where appropriate. Collaborates with and communicates patient care plans with other staff, as appropriate. Prioritizes and coordinates optimum daily patient flow and patient experience. Delivers safe and effective care according to policies and procedures. Maintains appropriate documentation of patient assessment, changes in condition, care delivered, education provided, and any incidents or exceptions related to standards of care or compliance with hospital policy.
Patient Advocacy and Satisfaction: Listens to concerns, probes in-depth to understand the needs and concerns, and responds to patient needs in an appropriately timed manner. Serves as an educational resource for patients and families on health-related issues. Communicates necessary patient information to family, licensed care providers, and other staff. Embraces the concept of patient- and family-centered care to maintain patient, family, staff, and physician satisfaction. Prioritizes actions according to patient needs and provides input into the plan of care by reporting pertinent information involving the patient and family to the appropriate individuals in accordance with confidentiality standards.
Performance Improvement: Seeks opportunities to improve the work environment and processes. Contributes ideas to help identify solutions and supports change implementation. Supports and contributes to improvement initiatives aligned with achieving better patient quality outcomes, patient satisfaction, staff satisfaction, and organizational financial performance.
Professional Competency and Growth: Maintains professional licenses and certifications. Completes all required training. Self-identifies and self-manages training and development opportunities. Is involved in professional organizations. Keeps current with research literature and industry best practices. Seeks opportunities for professional growth and leadership development.
Professional Leadership: Fosters the growth and development of other nurses through mentorship and preceptorship. Contributes to a positive and supportive work environment. Adheres to all confidentiality, safety, and professional standards. Acts with professionalism embrace shared governance principles and demonstrate integrity. Holds self and others accountable for practice by participating in the peer feedback process. Positively promotes the nursing profession and assists with the recruitment of nurses to AU Health.
Other duties as assigned.
Performs other duties as assigned
Complies with all Wellstar Health System policies, standards of work, and code of conduct.

Fulltime

Lead Receptionist

The Lead Receptionist serves as the operational lead of the front desk, balancin...

Location

United States , Brooklyn

Salary:

30.00 - 36.00 USD / Hour

Premium Health

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
3 – 5 years professional experience preferred
1 year experience in managerial/supervisory role preferred
Highly organized with a strong ability to manage people, time, and competing priorities
Ability to exercise sound judgement and discretion when analyzing and interpreting situations when problems arise, utilizing knowledge and skills, general precedents and practices.
Strong customer service skills
Excellent communication skills (verbal and written), communicating with diverse populations, including physicians, employees, patients, and families
Listening skills, empathy, and compassion
Effective collaborator and works well with others
Demonstrated ability to exhibit a calm, friendly, and professional demeanor, even in high-pressure, fast-paced situations.

Job Responsibility

Greet patients warmly and create a welcoming, professional environment that ensures an exceptional patient experience.
Coordinate patient flow to minimize wait times and optimize daily schedules.
Provide daily oversight of front desk operations, including scheduling, appointment confirmations, and handling patient inquiries.
Monitor front desk workflows and communication channels, including Teams chats, fax queues, email inboxes, and daily operational reports.
Conduct daily provider check-ins to address scheduling needs, patient flow concerns, and operational issues.
Adjust schedules as needed to support daily operations and communicate changes clearly with Front Desk (FD) and Call Center (CC) teams.
Step in as a Medical Receptionist in any department as needed to ensure uninterrupted operations.
Ensure compliance with practice policies, procedures, and HIPAA regulations.
Manage the day-to-day activities of the reception area, ensuring seamless workflow and operational efficiency.
Serve as the first-line escalation point for front desk staff, providers, and patients.

What we offer

Paid Time Off
Medical, Dental, Vision and Life coverage

Fulltime

Medical Office Assistant

IMS Care Center is currently searching for a professional, compassionate and kno...

Location

United States , Avondale

Salary:

Not provided

Integrated Medical Services, Inc.

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Must have one of the following: Certified Nursing Assistant (CNA) Certification, Registered Medical Assistant, emergency room or Emergency Medical Technician certification, or minimum of 2-5 years of medical assisting experience
Experience with office medical procedures and treatments and knowledge of insurance, managed care options, EMR and scheduling software
Requires exceptional interpersonal and communication skills. Ability to interact with people from different backgrounds and cultures
Requires the ability to manage multiple changing priorities in an effective and organized manner
Must have knowledge of and always follow HIPAA guidelines and secure Protected Health Information
The ability to work in a constant state of alertness and in a safe
Computer skills that support efficient usage of systems
Desire to deliver the best quality customer service
Professional demeanor when working with patients face-to-face or over the phone

Job Responsibility

Prepares patient for exam and treatment by taking and recording vital signs, symptoms and other necessary measurements and recording chief complaint
documents pain scores as appropriate and charts in electronic medical record accurately and efficiently. Report’s condition of patient which may be indicative of change in the patient's condition to the clinician. Assists providers with exams and minor in office procedures and acts as chaperone as needed
Performs a variety of office-based testing and treatments related to patient care under the supervision of a clinician, including but not limited to injections, aspirations, and other procedures as needed. May administer medications in accordance with established policies and procedures or as directed. Use universal sterile techniques and personal protective equipment as always needed to ensure compliance with OSHA regulations
Coordinates and manages patient care including pre-certifications, referrals, authorizations, prescriptions and scheduling of patients for clinic, hospital and other ancillary medical treatments and tests. Responsible for communicating test results, patient instruction regarding durable medical equipment and home exercise programs to patients, where directed. Acts as a resource to clinical and non-clinical staff to provide optimal patient care
Provides clerical support with patient/client notification and documentation, to include but not limited to complete medical records including labs, authorizations, X-Rays, hospital records and any previous care pertaining to each patient visit. Provides complete and accurate information necessary for billing related to the patient encounter in a timely fashion. Other duties to include scheduling follow up appointments with patients
Maintains a clean, functional environment including cleaning and disinfection of equipment, exam rooms and storage areas. Disinfects equipment and instruments using appropriate solutions following sterilization procedures. Follows manufacturer's recommendations and OSHA guidelines in handling hazardous substances. Performs basic maintenance of equipment and coordinates needed maintenance for prompt repairs
Orders supplies and stocks patient care areas. Monitor’s inventory including medication and injectables, i.e., expired medications/equipment, recalls and patient tracking
Keeps in communication with the front office to aid in patient flow. Responsible for prioritization of patient flow through clinical process
Front Office Duties when necessary and include: Answering patient calls and directing them to the appropriate department or
Scheduling and re-scheduling patient

What we offer

Medical, Dental, and Vision benefits
401k match available
Paid Time Off
short-term and long-term disability
life insurance
very lucrative 401K plan

Fulltime

Nurse Manager- Weekend Operations

The Nurse Manager is responsible for day-to-day patient flow and operations in a...

Location

United States , Boston

Salary:

170000.00 - 182500.00 USD / Year

Dana-Farber Cancer Institute

Expiration Date

Until further notice

Requirements

Licensed as a Registered Nurse in the Commonwealth of Massachusetts
Baccalaureate degree required
Baccalaureate degree in nursing preferred
Master’s degree required or intent to enroll into program within 6 months of hire
Certification in Oncology Nursing, OCN, ACON, or CPON strongly preferred
3 years of oncology experience required
leadership or charge nurse experience preferred
Critical thinking, collaboration and excellent communication skills
Clinical resource regarding the administration of chemotherapy and blood products
Demonstrates understanding of special needs and behaviors of age groups of the population served: young adult to geriatric

Job Responsibility

Responsible for day-to-day patient flow and operations in a specific clinical unit
Coordination and supervision of assigned nursing and clinical assistant staff
Oversees direct patient care, including patient and family education
Delegates triage of unexpected patients to the charge nurse
Modifies nursing assignments, as needed, to meet the needs of patients
Provides clinical leadership and management and promotes professional growth for self and staff
Demonstrates systems thinking, response to diversity, collaboration, clinical judgment, clinical inquiry, facilitation of learning and advocacy for patients and staff
Collaborates with the Clinical Specialist to provide clinical expertise for the unit
Serves as a mentor for clinical staff
Develops daily staffing assignments for all clinic staff in collaboration with practice manager

Fulltime

New

Radiologic Technologist

This position supports busy Ortho clinic. It is Monday -Friday 8-5pm. Also a spo...

Location

United States , Lincolnshire; Libertyville

Salary:

26.55 - 39.85 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

IDNS license
Graduate from an accredited AMA School of Radiology
Knowledge of Health Information System
Basic knowledge of radiology equipment
CPR certification
Licensed by IDNS
American Registry of Radiologic Technologists registered (ARRT)
Able to make independent professional decisions pertaining to high quality patient care
High degree of technical skills
Must be able to function with minimal assistance in performing job activities

Job Responsibility

Determination of appropriate radiological technique and position for patient using immobilization and support devices
Operates radiology equipment appropriately
Positions patient, adjusts equipment, secures and immobilizes support devices as needed to tactfully perform procedures
Determines appropriate radiographic technique based on anatomy and patients condition to obtain quality films for the radiologists
Secures history from patient regarding reason for prescribed test
Adherence to all accepted safety standards and practices to ensure patient safety and quality patient care
Uses universal precautions in daily performance of procedures
Maintains compliance with established safety standards to protect patients and staff at all time (i.e., appropriate patient shielding, etc.)
Maintains exposure badge
Maintains supplies and cleanliness for assigned room on a daily basis

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

Patient Flow Coordinator

Crothall Healthcare

Location:
United States , Orange

Category:
-

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 06, 2026

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