Patient Financial Services Representative Job at Memorial Healthcare System (Memorial)

Patient Service Representative

Responsible for greeting patients, and performs a variety of clerical tasks incl...

Location

Salary:

Not provided

Greater Baden Medical

Expiration Date

Until further notice

Requirements

High School diploma, GED, or equivalent certificate of competency and completion of a vocational program related to the specified work experience
High School diploma, GED, or equivalent certificate of competency and two (2) to five (5) years of work experience in specified health care trade
Accountability
Communication
Customer Focus
Organization
Time Management
Ability to read and interpret written or verbal documents and instructions
Ability to speak effectively to patients, employees and/or stakeholders
Must be able to drive between Greater Baden Medical Services, Inc. locations

Job Responsibility

Greets patients, family members, and visitors determining services and/or other needs that are required
Monitors waiting area
Assists new patients in the completion of their registration information
Opens medical records for new patients
Reviews with patient their insurance coverage or eligibility for other programs including sliding scale fee
Establishes a separate file for patients applying for sliding scale fee
Collects and processes patient demographic, financial, diagnoses and procedure code information with accuracy
Review third party coverage and payment arrangements available with patients
Inputs incoming payments and other data into system
Notifies the Medical Assistant that the patient has arrived

What we offer

Medical
Dental
Vision
Retirement (401k)
Long Term Disability
Accidental Death and Dismemberment
Life Insurance
Flexible Spending Account
Paid Time Off
Floating Holidays

Fulltime

Bi-Lingual Patient Service Representative

Responsible for greeting patients, and performs a variety of clerical tasks incl...

Location

United States

Salary:

Not provided

Greater Baden Medical

Expiration Date

Until further notice

Requirements

High School diploma, GED, or equivalent certificate of competency and completion of a vocational program related to the specified work experience
High School diploma, GED, or equivalent certificate of competency and two (2) to five (5) years of work experience in specified health care trade
Ability to speak effectively to patients in Spanish
Ability to drive between Greater Baden Medical Services, Inc. locations

Job Responsibility

Greets patients, family members, and visitors determining services and/or other needs that are required
Assisting patients with translations upon check-in for appointments and/or assistance with completion of paperwork, explanation of services and or follow up information
Monitors waiting area
Assists new patients in the completion of their registration information
Opens medical records for new patients including appropriate consent and clinical forms
Reviews with patient their insurance coverage or eligibility for other programs including sliding scale fee
Establishes a separate file for patients applying for sliding scale fee
Reviews documentation presented by patients
Collects and processes patient demographic, financial, diagnoses and procedure code information with accuracy
Review third party coverage and payment arrangements available with patients

What we offer

Medical
Dental
Vision
Retirement (401k)
Long Term Disability
Accidental Death and Dismemberment
Life Insurance
Flexible Spending Account
Paid Time Off
Floating Holidays

Fulltime

Patient Financial Representative Senior

The associate is responsible for the duties and services that are of a support n...

Location

United States , Irving

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

HS Diploma or equivalent years of experience required
3-5 years of experience preferred
Experience working within a multi-facility hospital business office environment preferred
Experience working with inpatient and outpatient billing requirements of UB-04 and HCFA 1500 billing forms preferred
College education, previous Insurance Company claims experience and/or health care billing trade school education may be considered in lieu of formal hospital experience

Job Responsibility

Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
Performs Revenue Cycle functions in a manner that meets or exceeds CHRISTUS Health's key performance metrics
Ensures PFS departmental quality and productivity standards are met
Collects and provides patient and payor information to facilitate account resolution
Responds to all types of account inquiries through written, verbal, or electronic correspondence
Maintains payor-specific knowledge of insurance and self-pay billing and follow-up guidelines and regulations for third-party payers
Maintains working knowledge of all functions within the Revenue Cycle
Responsible for professional and effective written and verbal communication with both internal and external customers in order to resolve outstanding questions for account resolution
Meets or exceeds customer expectations and requirements, and gains customer trust and respect
Compliant with all CHRISTUS Health, payer, and government regulations

Fulltime

Patient Access Services Representative

The TMCOne Pulmonary specializes in Pulmonary and Sleep Medicine where each pati...

Location

United States , Tucson

Salary:

Not provided

Tucson Medical Center

Expiration Date

Until further notice

Requirements

High School diploma or General Education Degree (GED)
completion of vocational medical office training desired, or an equivalent combination of relevant education and experience
preferred one (1) year of medical office and/or hospital experience to include healthcare eligibility and benefit analysis or scheduling experience for diagnostic testing and/or surgery
some positions may require certification as a Medical Assistant (CMA)
knowledge of office management practices, including billing and scheduling within healthcare
knowledge of basic computer familiarity and experience and the ability to operate basic office equipment
knowledge of patient care protocols and practices
knowledge of general patient care practice, methods and regulations
skill in evaluating patient’s needs or following up with a care-giver and then providing follow up support to patients
skill in scheduling appointments and referrals

Job Responsibility

Assists medical care givers with patient management, tracking and monitoring requirements
answers phones, pre-screens using appropriate triage skills, within allowable parameters calls in prescription re-fills, calls patients with test results and schedules patients for next appointments
perform extensive centralized scheduling, insurance verification, referral, billing and payment posting responsibilities
exhibits excellence in customer service through appropriate attitude and interaction with all patients, visitors and staff
collects deposits or deductibles and advises patient or guarantor of insurance benefits and anticipated cost estimates
ensures completion of financial documentation in accordance with TMCH’s credit and collection policies
explains all necessary compliance forms and obtains patient signature as required for regulatory agencies
performs medical necessity screening and ensures compliance with system requirements
interacts with physicians and/or physicians’ office staff to secure diagnosis, procedure details or authorizations and information for denials as needed
uses medical terminology and scheduling knowledge to select correct procedure when scheduling and coordinates information with other departments as needed

Fulltime

Clinic Patient Representative

Greets, instructs, directs and schedules patients and visitors. Serves as a liai...

Location

United States , Longview

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Knowledge of medical terminology desirable
Word processing and computer experience
Excellent interpersonal skills and ability to communicate well
Must be very organized with the ability to perform multiple tasks in a busy environment
Professional medical records documentation and writing skills preferred
Ability to operate 10 key calculator by touch, telephone, computer, copier, and fax machine
Ability to type 40 wpm preferred
Prefer one-year work experience, preferably in a medical office setting

Job Responsibility

Greets patients and visitors in a prompt, courteous, and helpful manner
Checks in patients, verifies and updates necessary information in the medical record
enters patient demographics and insurance information into the computer
Assists patients with completing all necessary forms
Assists patients with ambulatory difficulties
Notifies the clinical staff when a patient is ready
Will be required to maintain appropriate levels of cash and balance cash drawer per company procedure
Will process payments received by patients and post into company billing system
Refers patients to financial counselor representative for clarification or discussion of account and/or payment terms, within the guidelines of the collections policy
Participates with other staff to collect prior balances at the time of service

Fulltime

Clinic Patient Representative - Specialty Pulmonology

Greets, instructs, directs and schedules patients and visitors. Serves as a liai...

Location

United States , Marshall

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Knowledge of medical terminology desirable
Word processing and computer experience
Excellent interpersonal skills and ability to communicate well
Must be very organized with the ability to perform multiple tasks in a busy environment
Professional medical records documentation and writing skills preferred
Ability to operate 10 key calculator by touch, telephone, computer, copier, and fax machine
Ability to type 40 wpm preferred
Prefer one-year work experience, preferably in a medical office setting

Job Responsibility

Greets, instructs, directs and schedules patients and visitors
Serves as a liaison between patient and medical support staff
May assist with various duties within the clinic
Verifies insurance benefits and assists with referrals
Collects payments and prepares cash for deposits
Greets patients and visitors in a prompt, courteous, and helpful manner
Checks in patients, verifies and updates necessary information in the medical record
enters patient demographics and insurance information into the computer
Assists patients with completing all necessary forms
Assists patients with ambulatory difficulties

Fulltime

Patient Access Representative

As "the champion of first impressions" our valued Patient Access professionals a...

Location

United States , Keystone

Salary:

18.97 - 28.89 USD / Hour

American Nursing Care

Expiration Date

Until further notice

Requirements

Office experience in a healthcare environment
medical terminology
ability to multitask and prioritizing skills
experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7
utilization of website search engines
High School diploma required

Job Responsibility

Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors
Interview patients or relatives to obtain demographic and financial information required to complete the registration/admission and record the information in the electronic record system
Verify insurance benefits
explain financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service
Serve as a mentor to new associates and assist in new employee orientation

What we offer

medical
prescription drug
dental
vision plans
life insurance
paid time off
tuition reimbursement
retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings

Parttime

Patient Access Representative

The Patient Access Representative serves as the first point of contact for all p...

Location

United States , Streetsboro

Salary:

15.00 - 22.46 USD / Hour

University Hospitals

Expiration Date

Until further notice

Requirements

High School Equivalent / GED
1+ years Customer Service
Exceptional communication skills with both patients and medical care providers to relay necessary information
Ability to juggle and prioritize multiple responsibilities and handle interruptions
Strong organizational skills
Problem-solving skills for scheduling conflicts, missing documentation and other issues
Attention to detail to ensure all patient information is accurate and available
Compassion to help patients and caregivers in difficult situations
Understanding of the importance of confidentiality
Basic knowledge of electronic health records and basic medical terminology

Job Responsibility

Checking patients in and/or out for medical visits
Answering the phone to address patient inquiries and scheduling appointments
Assists patients with enrolling and utilizing MyChart
Entering, updating and validating patient demographic, insurance & financial information to ensure accurate registration
Communicating information and important details to other medical care team
May contact insurance companies regarding coverage, preapprovals, billing and other issues
Collects and processes patient payments for visit copays, coinsurance, deductibles and prior balances
Assist with completion of various types of paperwork and forms
Effectively work EPIC workques, worklist and inbasket messages
Schedules referrals and follow-up visits

What we offer

healthcare
dental
vision
retirement plan options

Fulltime

Patient Financial Services Representative

Memorial Healthcare System

Location:
United States , Memorial

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
May 05, 2026

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