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Patient Financial Services Manager

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Baptist Health (Florida)

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Location:
United States , Jacksonville

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Baptist Health is currently hiring a Patient Financial Services Manager to join our Single Billing Office Department at our Baptist Metro Square location here in the Jacksonville, FL area.

Job Responsibility:

  • Serves as the operational leader of the enterprise Patient Financial Services team including self-pay follow-up, customer service and associated vendor management
  • Integrate customer service and self-pay collection activities across providing a single point of contact, a single patient billing statement and increased transparency to guarantors, thereby improving the patient collection process and patient financial experience
  • The manager is responsible for fostering a culture of superior patient financial experience through modeling of the Baptist Core Values with empathy and compassion

Requirements:

  • Bachelor's Degree
  • Over 10 years Relevant equivalent experience in lieu of education Required
  • Over 5 years Leadership Experience Required
  • EPIC Experience Required

Additional Information:

Job Posted:
January 05, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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