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Baptist Health is currently hiring a Patient Financial Services Manager to join our Single Billing Office Department at our Baptist Metro Square location here in the Jacksonville, FL area.
Job Responsibility:
Serves as the operational leader of the enterprise Patient Financial Services team including self-pay follow-up, customer service and associated vendor management
Integrate customer service and self-pay collection activities across providing a single point of contact, a single patient billing statement and increased transparency to guarantors, thereby improving the patient collection process and patient financial experience
The manager is responsible for fostering a culture of superior patient financial experience through modeling of the Baptist Core Values with empathy and compassion
Requirements:
Bachelor's Degree
Over 10 years Relevant equivalent experience in lieu of education Required