Patient Financial Service Representative Job at Memorial Healthcare System (Aventura)

Patient Financial Representative Senior - Patient Financial Services

The associate is responsible for the duties and services that are of a support n...

Location

United States , Irving

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

HS Diploma or equivalent years of experience required
Experience working within a multi-facility hospital business office environment preferred
College education, previous Insurance Company claims experience and/or health care billing trade school education may be considered in lieu of formal hospital experience
Experience working with inpatient and outpatient billing requirements of UB-04 and HCFA 1500 billing forms preferred.

Job Responsibility

Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
Performs Revenue Cycle functions in a manner that meets or exceeds CHRISTUS Health's key performance metrics
Ensures PFS departmental quality and productivity standards are met
Collects and provides patient and payor information to facilitate account resolution
Responds to all types of account inquiries through written, verbal, or electronic correspondence
Maintains payor-specific knowledge of insurance and self-pay billing and follow-up guidelines and regulations for third-party payers
Maintains working knowledge of all functions within the Revenue Cycle
Responsible for professional and effective written and verbal communication with both internal and external customers in order to resolve outstanding questions for account resolution
Meets or exceeds customer expectations and requirements, and gains customer trust and respect
Compliant with all CHRISTUS Health, payer, and government regulations

Fulltime

Patient Financial Representative Senior - Patient Financial Services

The associate is responsible for the duties and services that are of a support n...

Location

United States , Irving

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

HS Diploma or equivalent years of experience required
3-5 years of experience preferred
Experience working within a multi-facility hospital business office environment preferred
Experience working with inpatient and outpatient billing requirements of UB-04 and HCFA 1500 billing forms preferred

Job Responsibility

Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
Performs Revenue Cycle functions in a manner that meets or exceeds CHRISTUS Health's key performance metrics
Ensures PFS departmental quality and productivity standards are met
Collects and provides patient and payor information to facilitate account resolution
Responds to all types of account inquiries through written, verbal, or electronic correspondence
Maintains payor-specific knowledge of insurance and self-pay billing and follow-up guidelines and regulations for third-party payers
Maintains working knowledge of all functions within the Revenue Cycle
Responsible for professional and effective written and verbal communication with both internal and external customers in order to resolve outstanding questions for account resolution
Meets or exceeds customer expectations and requirements, and gains customer trust and respect
Compliant with all CHRISTUS Health, payer, and government regulations

Fulltime

Patient Financial Representative Senior - Patient Financial Services

The associate is responsible for the duties and services that are of a support n...

Location

United States , Irving

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

HS Diploma or equivalent years of experience required
3-5 years of experience preferred
Experience working within a multi-facility hospital business office environment preferred
Experience working with inpatient and outpatient billing requirements of UB-04 and HCFA 1500 billing forms preferred
None required

Job Responsibility

Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
Performs Revenue Cycle functions in a manner that meets or exceeds CHRISTUS Health's key performance metrics
Ensures PFS departmental quality and productivity standards are met
Collects and provides patient and payor information to facilitate account resolution
Responds to all types of account inquiries through written, verbal, or electronic correspondence
Maintains payor-specific knowledge of insurance and self-pay billing and follow-up guidelines and regulations for third-party payers
Maintains working knowledge of all functions within the Revenue Cycle
Responsible for professional and effective written and verbal communication with both internal and external customers in order to resolve outstanding questions for account resolution
Meets or exceeds customer expectations and requirements, and gains customer trust and respect
Compliant with all CHRISTUS Health, payer, and government regulations

Fulltime

New

Patient Service Representative - Patient Access

Responsible and accountable for the coordination of information and support need...

Location

United States , Everett

Salary:

Not provided

Providence Swedish

Expiration Date

Until further notice

Requirements

Associate's Degree
2 years of experience in a medical setting with inpatient or outpatient admitting
Patient Registration or financial counseling or insurance and medical terminology experience

Job Responsibility

Responsible and accountable for the coordination of information and support needed for the flow of patients in the Swedish Medical Center and Emergency Department environment
Provides front line customer service including reception and Registration
Responsible for the interviewing of patients and family to obtain required demographic and financial data, completing consents, escorting/directing patients and collecting valuables and deposits
Initial contact for any patients/visitors with general billing, insurance or collection questions/concerns
Assists patients requesting financial assistance through financial aide programs, processing all necessary paperwork
Serves as a conduit to the appropriate staff to assist patients in determining alternate sources of coverage for hospital stays including payment arrangements for private pay accounts
Serves as the POS team expert to facilitate all aspects of registration functions for patients during their hospitalization
Coordinates coverage issues with the Physician Offices and the POS team members, is accountable for assuring timely and accurate patient information flow
Participates in quality improvement activities of the Medical Center and Emergency Department
Performs other special project assignments as directed

What we offer

retirement 401(k) Savings Plan with employer matching
health care benefits (medical, dental, vision)
life insurance
disability insurance
time off benefits (paid parental leave, vacations, holidays, health issues)
voluntary benefits
well-being resources

New

Patient Financial Representative Senior - Financial Services

The associate is responsible for the duties and services that are of a support n...

Location

United States , Irving

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

HS Diploma or equivalent years of experience required
3-5 years of experience preferred
Experience working within a multi-facility hospital business office environment preferred
Experience working with inpatient and outpatient billing requirements of UB-04 and HCFA 1500 billing forms preferred

Job Responsibility

Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
Performs Revenue Cycle functions in a manner that meets or exceeds CHRISTUS Health's key performance metrics
Ensures PFS departmental quality and productivity standards are met
Collects and provides patient and payor information to facilitate account resolution
Responds to all types of account inquiries through written, verbal, or electronic correspondence
Maintains payor-specific knowledge of insurance and self-pay billing and follow-up guidelines and regulations for third-party payers
Maintains working knowledge of all functions within the Revenue Cycle
Responsible for professional and effective written and verbal communication with both internal and external customers in order to resolve outstanding questions for account resolution
Meets or exceeds customer expectations and requirements, and gains customer trust and respect
Compliant with all CHRISTUS Health, payer, and government regulations

Fulltime

Patient Service Representative

We are looking for a Patient Service Representative to support front-end patient...

Location

United States , Miami

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in patient access, medical front desk, healthcare customer service, or a similar administrative support role
Working knowledge of patient registration, appointment scheduling, payment collection, and medical billing practices
Ability to verify insurance coverage, support authorizations or eligibility workflows, and handle Medicaid or managed care processes
Proficiency with healthcare and office systems such as Allscripts, Cerner, Dentrix, CRM platforms, or similar software tools
Strong verbal communication skills, including confidence handling inbound calls and speaking with patients, providers, and internal teams
High attention to detail with the ability to maintain accurate records, reports, charts, and documentation
Understanding of patient confidentiality standards and the importance of handling sensitive information with discretion
Ability to manage multiple tasks in a fast-paced clinical environment while maintaining professionalism and accuracy

Job Responsibility

Welcome patients and visitors courteously while providing service that reflects established patient care and customer support expectations
Complete patient registration activities accurately, update demographic and account details, and safeguard confidential health information at all times
Perform financial screening, collect applicable payments, and document transactions correctly within required records and tracking processes
Prepare and submit billing for assigned providers, review charge activity for accuracy, and follow posting guidelines to keep accounts up to date
Follow up with providers regarding unresolved encounters or outstanding charges to help prevent delays in claim and billing workflows
Coordinate with program managers on daily appointment activity, including missed visits, cancellations, and schedule updates
Place outbound calls to confirm upcoming appointments and support attendance for both new and returning patients
Verify Medicaid and managed care coverage, assist with eligibility and enrollment steps, and process disenrollment actions when needed
Maintain reports, logs, and compliance-related data, including meaningful use reporting, and scan supporting documents into patient charts
Share information about available organizational and community services, schedule follow-up care, and assist with additional departmental projects as assigned by leadership

What we offer

medical, vision, dental, and life and disability insurance
eligibility to enroll in our company 401(k) plan

Patient Financial Representative Senior

The associate is responsible for the duties and services that are of a support n...

Location

United States , San Antonio

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

HS Diploma or equivalent years of experience required
Post HS education preferred
3-5 years of experience preferred
Experience working within a multi-facility hospital business office environment preferred
College education, previous Insurance Company claims experience and/or health care billing trade school education may be considered in lieu of formal hospital experience
Experience working with inpatient and outpatient billing requirements of UB-04 and HCFA 1500 billing forms preferred

Job Responsibility

Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
Performs Revenue Cycle functions in a manner that meets or exceeds CHRISTUS Health's key performance metrics
Ensures PFS departmental quality and productivity standards are met
Collects and provides patient and payor information to facilitate account resolution
Responds to all types of account inquiries through written, verbal, or electronic correspondence
Maintains payor-specific knowledge of insurance and self-pay billing and follow-up guidelines and regulations for third-party payers
Maintains working knowledge of all functions within the Revenue Cycle
Responsible for professional and effective written and verbal communication with both internal and external customers in order to resolve outstanding questions for account resolution
Meets or exceeds customer expectations and requirements, and gains customer trust and respect
Compliant with all CHRISTUS Health, payer, and government regulations

Fulltime

Patient Financial Representative

The associate is responsible for the duties and services that are of a support n...

Location

United States , Irving

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

HS Diploma or equivalent years of experience required
Post HS education preferred
1-3 years of experience preferred
General hospital A/R accounts knowledge is preferred
College education, previous Insurance Company claims experience and/or health care billing trade school education may be considered in lieu of formal hospital experience

Job Responsibility

Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
Performs Revenue Cycle functions in a manner that meets or exceeds CHRISTUS Health key performance metrics
Ensures PFS departmental quality and productivity standards are met
Responsible for professional and effective written and verbal communication with both internal and external customers in order to resolve outstanding questions for account resolution
Manages and maintains patient and payor information to facilitate account resolution
Responds to all types of account inquiries through written, verbal or electronic correspondence
Develops and maintains working knowledge of all functions within the Revenue Cycle
Meets or exceeds customer expectations and requirements, and gains customer trust and respect
Compliant with all CHRISTUS Health, payer, and government regulations
Appropriately documents patient accounting host system or other systems utilized by PFS in accordance with policy and procedures

Fulltime

Select Country

Patient Financial Service Representative

Job Description

Job Responsibility

Requirements

Looking for more opportunities?