Patient Financial Data Coordinator Job at Robert Half (Long Beach)

Health Insurance Authorization Coordinator IV

Provides accurate financial clearance and patient financial account management r...

Location

United States of America , Rochester

Salary:

21.71 - 29.31 USD / Hour

University of Rochester

Expiration Date

Until further notice

Requirements

High School diploma or equivalent and 3 years of related experience required
Associate's degree preferred
High degree of professionalism and motivation with excellent written and verbal communication and customer service skills required
Ability to work independently, as well as in a team environment required
Flexibility to be on call and work other assigned hours, weekends required
Extensive knowledge and comprehension of ICD-10 and CPT coding, medical terminology, and insurance standards and regulations preferred
Strong computer skills and ability to type 45 words per minute preferred
Position may be subject to membership and certification with the Transplant Financial Coordinators Association upon hire preferred

Job Responsibility

Provides accurate financial clearance and patient financial account management related to inpatient and outpatient services
Follows patients through their course of treatment to ensure payment for the service, as well as coverage for the necessary medications and/or post-operative equipment
Responsible for the analysis, validation and regulatory and compliance activities associated with the financial clearance process
Mitigates the financial risk to URMC by performing an accurate financial clearance review along with a comprehensive analysis of patient and payor-specific benefits and patient liability
Creates a professional and effective customer-oriented environment by obtaining pertinent demographic information, explaining insurance benefits and limits, informing patients of the anticipated costs of services, patient liability, and patient responsibilities, explaining billing policies, and discussing financial options
Advises and guides patients on switching insurance carriers, when applicable, to ensure the best coverage for both patient and hospital/provider reimbursement
Assists patients and their family with insurance questions and resolution of billing issues
Performs crisis intervention when financial issues arise pre- and post-treatment
Obtains benefits and pre-certification along with all other billing requirements
Maintains updated knowledge of hospital contract for in and out-of-network payers

Fulltime

Financial Advocate

Acts as a liaison between health services and the consumer to provide education ...

Location

United States , Grafton

Salary:

22.90 - 34.35 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Typically requires 2 years of experience in Patient Access, health care, insurance industry, or in a customer service setting
High School Graduate, or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED)
Ability to communicate clearly and proactively to management about issues involving customer service and process improvement opportunities
Ability to articulate explanations of HIPAA and EMTALA regulations as they relate to all patient interactions within the operational flow involving the Financial Advocate, either virtually or in person
Has solid knowledge of how various types of insurances operate related to denials and appeals processes
Basic medical coding knowledge
Understanding of insurances, billing and denials
Ability to use a combination of scripted notes and clear, written communication when documenting in patients’ accounts

Job Responsibility

Acts as a liaison between health services and the consumer to provide education on costs, funding possibilities and payment options
Educates consumers on the cost of care and assists them in the planning and management of their financial responsibility
Pre-screens self-pay patients to determine if they are eligible for coverage programs and assists patients or family members with completing financial assistance applications, as necessary
Calculates and provides patients with personalized estimates of their financial responsibility based on their insurance coverage prior to service
Communicates patient liability clearly and accurately while adequately explaining concepts such as deductibles, coinsurance, and/or copayments and how they may affect the cost of care
Explains how non-covered and out-of-network services factor into the out-of-pocket cost
Requests upfront payment toward self-pay amounts, including estimated out-of-pocket costs and outstanding previous balances
Establishes payment arrangements in advance of scheduled services when applicable, communicating due dates and the amount of each installment
Interviews uninsured patients to assess for qualifying financial needs
Identifies available assistance programs and coordinates with patient to complete paperwork and applications for any potential coverage(s)

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

Financial Advocate

Acts as a liaison between health services and the consumer to provide education ...

Location

United States , Grafton

Salary:

22.90 - 34.35 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Typically requires 2 years of experience in Patient Access, health care, insurance industry, or in a customer service setting
High School Graduate, or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED)
Ability to communicate clearly and proactively to management about issues involving customer service and process improvement opportunities
Ability to articulate explanations of HIPAA and EMTALA regulations as they relate to all patient interactions within the operational flow involving the Financial Advocate, either virtually or in person
Has solid knowledge of how various types of insurances operate related to denials and appeals processes
Basic medical coding knowledge
Understanding of insurances, billing and denials
Ability to use a combination of scripted notes and clear, written communication when documenting in patients’ accounts

Job Responsibility

Acts as a liaison between health services and the consumer to provide education on costs, funding possibilities and payment options
Educates consumers on the cost of care and assists them in the planning and management of their financial responsibility
Pre-screens self-pay patients to determine if they are eligible for coverage programs and assists patients or family members with completing financial assistance applications, as necessary
Calculates and provides patients with personalized estimates of their financial responsibility based on their insurance coverage prior to service
Communicates patient liability clearly and accurately while adequately explaining concepts such as deductibles, coinsurance, and/or copayments and how they may affect the cost of care
Explains how non-covered and out-of-network services factor into the out-of-pocket cost
Requests upfront payment toward self-pay amounts, including estimated out-of-pocket costs and outstanding previous balances
Establishes payment arrangements in advance of scheduled services when applicable, communicating due dates and the amount of each installment
Interviews uninsured patients to assess for qualifying financial needs
Identifies available assistance programs and coordinates with patient to complete paperwork and applications for any potential coverage(s)

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Opportunity for annual increases based on performance

Fulltime

Financial Advocate

Acts as a liaison between health services and the consumer to provide education ...

Location

United States , Grafton

Salary:

22.90 - 34.35 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Typically requires 2 years of experience in Patient Access, health care, insurance industry, or in a customer service setting
Ability to communicate clearly and proactively to management about issues involving customer service and process improvement opportunities
Ability to articulate explanations of HIPAA and EMTALA regulations as they relate to all patient interactions within the operational flow involving the Financial Advocate, either virtually or in person
Has solid knowledge of how various types of insurances operate related to denials and appeals processes
Basic medical coding knowledge
Understanding of insurances, billing and denials
Ability to use a combination of scripted notes and clear, written communication when documenting in patients’ accounts
High School Graduate, or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED).

Job Responsibility

Acts as a liaison between health services and the consumer to provide education on costs, funding possibilities and payment options
Educates consumers on the cost of care and assists them in the planning and management of their financial responsibility
Pre-screens self-pay patients to determine if they are eligible for coverage programs and assists patients or family members with completing financial assistance applications, as necessary
Calculates and provides patients with personalized estimates of their financial responsibility based on their insurance coverage prior to service
Communicates patient liability clearly and accurately while adequately explaining concepts such as deductibles, coinsurance, and/or copayments and how they may affect the cost of care
Explains how non-covered and out-of-network services factor into the out-of-pocket cost
Requests upfront payment toward self-pay amounts, including estimated out-of-pocket costs and outstanding previous balances
Establishes payment arrangements in advance of scheduled services when applicable, communicating due dates and the amount of each installment
Interviews uninsured patients to assess for qualifying financial needs
Identifies available assistance programs and coordinates with patient to complete paperwork and applications for any potential coverage(s)

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

New

Financial Aid Analyst/Specialist

We are looking for a dedicated Financial Aid Analyst/Specialist to join our team...

Location

United States , Bridgewater

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Associate's degree or higher in a relevant field
Proficiency in Microsoft Office applications, including Word, Excel, and Outlook
Prior experience with electronic healthcare record systems is preferred
Strong communication and interpersonal skills to interact effectively with patients and team members
Ability to manage accounts and payments with precision and attention to detail
Familiarity with financial aid processes and administrative oversight
Competency in handling incoming payments and account setup
Expertise in utilizing 10-key skills for efficient data entry and calculations

Job Responsibility

Conduct consultations with patients to explain financial obligations, address inquiries about financial policies, and establish clear payment expectations
Record and update patient insurance details in electronic systems to maintain accurate documentation
Provide cost estimates for upcoming treatments and ensure patients are informed of their financial responsibilities
Collect payments from patients, allocate funds appropriately, and manage accounts throughout the treatment process
Reconcile weekly reports to verify that patient financial obligations have been accurately met
Evaluate patient accounts to identify and resolve outstanding balances efficiently and logically
Collaborate with finance teams to address claims, insurance issues, and correspondence for successful account resolution
Respond to patient inquiries regarding billing concerns, financial policies, and claims submissions with attention to detail
Perform other related tasks as assigned to support the financial coordination process

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Specialty Pharmacy Patient Financial Counselor

The Specialty Pharmacy Patient Financial Counselor is responsible for acting as ...

Location

United States , Lenexa

Salary:

Not provided

The University of Kansas Health System

Expiration Date

Until further notice

Requirements

High School Graduate plus 3-year of experience in specialty pharmacy, medication assistance, prior authorizations, pharmacy benefits investigation, managed care, financial advising, claims processing, collections, or revenue cycle positions
OR Associates Degree in a related field of study from an accredited college or university plus 1-year of experience in specialty pharmacy, medication assistance, prior authorizations, pharmacy benefits investigation, managed care, financial advising, claims processing, collections, or revenue cycle positions
Must be able to type 45 wpm
Kansas Pharmacy Technician within 60 days of hire (Registration includes application with state board of pharmacy). No test or specific previous work experience is required to obtain your initial Kansas Pharmacy Technician registration from Kansas Board of Pharmacy which is issued for two years
Demonstrates strong oral and written communication skills
Ability to multi task, prioritize, and escalate
Demonstrated good oral and written skills
Knowledge of Insurance (Commercial & Government)
Knowledge of how to navigate payor websites
Working knowledge of CMS regulations as applicable to Medicare Part B and D plans

Job Responsibility

Effectively gathers patient information to complete a specialty prescription benefits investigation within a specified time frame
Interpret, comply, and communicate Medicare/Medicaid rules and regulations, when appropriate
Ensures appropriate billing of all specialty prescription medications including the completion of any required insurance authorizations using information in the medical record to satisfy the insurance requirements
Follows up with insurance companies on denials and insurance inquiries as necessary to resolve the account within a specified time frame
Provides additional information or documentation as needed to resolve account
Seeks out copay assistance for specialty prescriptions and applies on behalf of the patient when possible. Requires review of patient’s financial documents and coordination of necessary application materials, as appropriate
Follows up with copay assistance foundations to ensure applications are reviewed and processed in a timely manner. Provides any additional information as necessary to resolve the account within a specified time frame
Communicates payer trends to management
For uninsured and underinsured patients with no other copay assistance options, seeks out free drug from available manufacturer programs and applies on behalf of the patient. Requires review of patient’s financial documents and coordination of necessary application materials, as appropriate
Follows up with manufacturer programs to ensure applications are received and being processed

Fulltime

Pharmacy Insurance Clearance Specialist

This job description indicates the general nature and level of work expected of ...

Location

United States , Oakbrook Terrace; Milwaukee

Salary:

22.50 - 33.75 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

High School Graduate
Typically requires 1 year of experience in health care, insurance industry, call center, or customer service setting
Demonstrate ability to identify and understand issues and problems
Ability to problem solve in a high profile and high stress area
Mathematical aptitude, effective communication, and critical thinking skills
Ability to prioritize and organize workload
Excellent verbal and written communication skills
Knowledge of medical terminology
Demonstrated technical proficiency including experience with insurance authorization/eligibility tools, EPIC, Microsoft Office, Internet browser and telephony systems

Job Responsibility

Participates in department staff meetings and keeps abreast of continuing education
Data entry
Pre-registers and registers patients using established procedures
Ensures accurate entry of patient demographic and insurance information
Manages incoming and outgoing calls to complete pre-registration with patients
Communicates with physician and patients regarding status of authorization requests
Ensures completion of all established policies and procedures for identification and notification of the Primary Care Physician
Coordinates with patient and provider to ensure patient can select the most cost-effective options
Maintains knowledge of all stand-alone computer software programs to verify eligibility
Identifies and assists patients with access to internal and external financial assistance programs

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Opportunity for annual increases based on performance
Premium pay such as shift, on call, and more
Incentive pay for select positions

Fulltime

Hospice Sct Team Lead - Weekend Program

Acts as a resource to employees by assisting with coordination of patient care p...

Location

United States , Milwaukee

Salary:

41.10 - 61.65 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Nursing
Typically requires 5 years of experience in clinical nursing
Registered Nurse license issued by the state in which the team member practices
Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA)
A valid driver’s license issued by the Division of Motor Vehicles
Advanced clinical and technical knowledge of home care
Excellent communication skills
Strong interpersonal skills and the ability to work with a variety of clients with patience and respect
Good organizational, analytical and problem-solving skills
Must be flexible and able to problem solve and make frequent independent decisions

Job Responsibility

Acts as a resource to employees by assisting with coordination of patient care planning and outcomes
Assists with patient scheduling for nursing visits and revisits
Schedules regular interdisciplinary team meetings on a weekly basis and assures collaboration between all disciplines to coordinate patient care planning
Educates employees on changes and/or on new material and assists with precepting new hires
Reviews quality and operational reports and data with the teams to improve patient financial and clinical outcomes
Assumes responsibility for caseloads consisting of patients in geographical/specialty areas
Conducts initial assessment to obtain thorough physical, social and environmental data
Establishes the plan of care in accordance with the physician orders and patient needs
Provides direct patient care and adjusts nursing care processes as needed
Identifies problems, modifies nursing care plan, and evaluates outcomes within an appropriate time frame

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Opportunity for annual increases based on performance
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions

Parttime

Patient Financial Data Coordinator

Robert Half

Location:
United States , Long Beach

Category:
-

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 22, 2026

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Location:United States , Long Beach

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