Patient Financial Counselor Job at Providence Swedish (Edmonds)

Patient Financial Counselor

We are looking for a Patient Financial Counselor to join a healthcare organizati...

Location

United States , Jenkintown

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 1 year of experience in healthcare financial counseling, patient access, medical billing, or a closely related function
Working knowledge of insurance verification processes and payer requirements, including Medicare, Medicaid, and commercial plans
Strong verbal and written communication skills with the ability to explain complex financial information in a patient-friendly way
Sound judgment and emotional intelligence when discussing personal financial matters
Experience using healthcare-related systems along with Microsoft Office applications
Ability to maintain accurate documentation and manage multiple patient interactions in a fast-paced environment
Background in patient-facing financial services, patient intake, or related support within a healthcare setting

Job Responsibility

Explain insurance benefits, anticipated out-of-pocket expenses, and coverage details so patients can make informed financial decisions
Confirm eligibility and review patient liability, including copayments, deductibles, coinsurance, and estimated balances
Walk patients through billing procedures, payment arrangements, and organizational financial policies in a clear and thorough manner
Evaluate potential eligibility for charity care, financial assistance, Medicaid, or other support programs and help patients complete next steps
Coordinate with patient access and revenue cycle staff to support correct account creation and timely financial clearance
Record patient conversations, coverage findings, and financial updates accurately within the appropriate systems
Respond to sensitive financial questions with discretion, compassion, and a service-oriented approach
Support front-end patient intake and financial counseling activities to help streamline the patient access experience

What we offer

Medical insurance
Vision insurance
Dental insurance
Life and disability insurance
401(k) plan
Free online training

Fulltime

Patient Financial Counselor

The Office Operations Coordinator supports the daily administrative and operatio...

Location

United States , Fountain Valley

Salary:

Not provided

Beacon Hill

Expiration Date

Until further notice

Requirements

Prior experience in a medical office, healthcare administration, or office operations
Working knowledge of medical office workflows, scheduling, and patient services
Familiarity with EMR systems and standard office software
Strong organizational, communication, and problem-solving skills
Bilingual English and Spanish is a must

Job Responsibility

Coordinate day-to-day office operations to ensure smooth patient flow and efficient office functionality
Support front desk activities, including scheduling, check-in/check-out, and patient communication as needed
Act as a liaison between providers, clinical staff, and administrative teams
Maintain office supplies, equipment, and vendor relationships
Ensure compliance with HIPAA, OSHA, and internal policies and procedures
Assist with onboarding, training coordination, and scheduling for office staff
Monitor workflows and identify opportunities to improve efficiency and patient experience
Maintain accurate records and documentation in EMR and practice management systems
Address operational issues and escalate concerns appropriately

Fulltime

Patient Financial Counselor

The Patient Financial Counselor serves as a key liaison between patients, provid...

Location

United States , Glendale

Salary:

21.00 - 24.00 USD / Hour

Beacon Hill

Expiration Date

Until further notice

Requirements

Prior experience in surgery scheduling, patient access, or healthcare financial counseling
Strong knowledge of insurance verification, prior authorizations, and medical terminology
Excellent communication and customer service skills
Proficiency with EMR and scheduling systems
Bilingual English and Spanish is a must

Job Responsibility

Coordinate and schedule surgical procedures in collaboration with physicians, clinical staff, and hospital departments
Verify insurance eligibility, obtain prior authorizations, and ensure financial clearance prior to scheduled procedures
Counsel patients on financial responsibility, coverage details, and payment options related to surgical services
Communicate pre-operative instructions, timelines, and procedural requirements to patients
Maintain accurate scheduling and financial documentation within EMR and practice management systems
Serve as a point of contact for patients regarding scheduling, insurance, and billing-related questions
Monitor surgical calendars and proactively manage changes, cancellations, and urgent scheduling needs
Ensure compliance with organizational policies, payer requirements, and regulatory standards

Fulltime

Specialty Pharmacy Patient Financial Counselor

The Specialty Pharmacy Patient Financial Counselor is responsible for acting as ...

Location

United States , Lenexa

Salary:

Not provided

The University of Kansas Health System

Expiration Date

Until further notice

Requirements

High School Graduate plus 3-year of experience in specialty pharmacy, medication assistance, prior authorizations, pharmacy benefits investigation, managed care, financial advising, claims processing, collections, or revenue cycle positions
OR Associates Degree in a related field of study from an accredited college or university plus 1-year of experience in specialty pharmacy, medication assistance, prior authorizations, pharmacy benefits investigation, managed care, financial advising, claims processing, collections, or revenue cycle positions
Must be able to type 45 wpm
Kansas Pharmacy Technician within 60 days of hire (Registration includes application with state board of pharmacy). No test or specific previous work experience is required to obtain your initial Kansas Pharmacy Technician registration from Kansas Board of Pharmacy which is issued for two years
Demonstrates strong oral and written communication skills
Ability to multi task, prioritize, and escalate
Demonstrated good oral and written skills
Knowledge of Insurance (Commercial & Government)
Knowledge of how to navigate payor websites
Working knowledge of CMS regulations as applicable to Medicare Part B and D plans

Job Responsibility

Effectively gathers patient information to complete a specialty prescription benefits investigation within a specified time frame
Interpret, comply, and communicate Medicare/Medicaid rules and regulations, when appropriate
Ensures appropriate billing of all specialty prescription medications including the completion of any required insurance authorizations using information in the medical record to satisfy the insurance requirements
Follows up with insurance companies on denials and insurance inquiries as necessary to resolve the account within a specified time frame
Provides additional information or documentation as needed to resolve account
Seeks out copay assistance for specialty prescriptions and applies on behalf of the patient when possible. Requires review of patient’s financial documents and coordination of necessary application materials, as appropriate
Follows up with copay assistance foundations to ensure applications are reviewed and processed in a timely manner. Provides any additional information as necessary to resolve the account within a specified time frame
Communicates payer trends to management
For uninsured and underinsured patients with no other copay assistance options, seeks out free drug from available manufacturer programs and applies on behalf of the patient. Requires review of patient’s financial documents and coordination of necessary application materials, as appropriate
Follows up with manufacturer programs to ensure applications are received and being processed

Fulltime

Patient Access Rep – Financial Counselor

The Patient Access Rep - Financial Counselor is responsible for assisting patien...

Location

United States , Tucson

Salary:

Not provided

Tucson Medical Center

Expiration Date

Until further notice

Requirements

Three (3) years in a healthcare or medical office setting, including experience in insurance verification, financial counseling, or patient access.
Knowledge of healthcare billing, insurance plans, and financial assistance programs.
Strong interpersonal and communication skills.
Ability to explain complex financial information in a clear and compassionate manner.
Proficiency in EHR systems, payer portals, and Microsoft Office.
Attention to detail and accuracy in documentation.
Ability to manage multiple tasks in a fast-paced environment.

Job Responsibility

Interview patients or their representatives to assess financial status and determine payment options.
Verify insurance eligibility, benefits, and authorization requirements.
Provide cost estimates and explain patient financial responsibility.
Collect deposits, co-pays, and deductibles
establish and monitor payment plans.
Assist patients in applying for financial assistance, charity care, or third-party funding.
Ensure completion of financial documentation in accordance with hospital policies.
Perform medical necessity screening and ensure compliance with system requirements.
Collaborate with clinical departments and physician offices to obtain necessary documentation.
Maintain accurate records and documentation in EHR and financial systems.

Fulltime

Patient Access Rep – Financial Counselor

The Patient Access Rep - Financial Counselor is responsible for assisting patien...

Location

United States , Tucson

Salary:

Not provided

Tucson Medical Center

Expiration Date

Until further notice

Requirements

Three (3) years in a healthcare or medical office setting, including experience in insurance verification, financial counseling, or patient access
Knowledge of healthcare billing, insurance plans, and financial assistance programs
Strong interpersonal and communication skills
Ability to explain complex financial information in a clear and compassionate manner
Proficiency in EHR systems, payer portals, and Microsoft Office
Attention to detail and accuracy in documentation
Ability to manage multiple tasks in a fast-paced environment

Job Responsibility

Interview patients or their representatives to assess financial status and determine payment options
Verify insurance eligibility, benefits, and authorization requirements
Provide cost estimates and explain patient financial responsibility
Collect deposits, co-pays, and deductibles
establish and monitor payment plans
Assist patients in applying for financial assistance, charity care, or third-party funding
Ensure completion of financial documentation in accordance with hospital policies
Perform medical necessity screening and ensure compliance with system requirements
Collaborate with clinical departments and physician offices to obtain necessary documentation
Maintain accurate records and documentation in EHR and financial systems

Fulltime

Patient Access Rep – Financial Counselor

The Patient Access Rep - Financial Counselor is responsible for assisting patien...

Location

United States , Tucson

Salary:

Not provided

Tucson Medical Center

Expiration Date

Until further notice

Requirements

Three (3) years in a healthcare or medical office setting, including experience in insurance verification, financial counseling, or patient access
Knowledge of healthcare billing, insurance plans, and financial assistance programs
Strong interpersonal and communication skills
Ability to explain complex financial information in a clear and compassionate manner
Proficiency in EHR systems, payer portals, and Microsoft Office
Attention to detail and accuracy in documentation
Ability to manage multiple tasks in a fast-paced environment

Job Responsibility

Interview patients or their representatives to assess financial status and determine payment options
Verify insurance eligibility, benefits, and authorization requirements
Provide cost estimates and explain patient financial responsibility
Collect deposits, co-pays, and deductibles
establish and monitor payment plans
Assist patients in applying for financial assistance, charity care, or third-party funding
Ensure completion of financial documentation in accordance with hospital policies
Perform medical necessity screening and ensure compliance with system requirements
Collaborate with clinical departments and physician offices to obtain necessary documentation
Maintain accurate records and documentation in EHR and financial systems

Fulltime

Patient Access Rep – Financial Counselor - Rad Onc

The Patient Access Rep - Financial Counselor is responsible for assisting patien...

Location

United States , Tucson

Salary:

Not provided

Tucson Medical Center

Expiration Date

Until further notice

Requirements

Three (3) years in a healthcare or medical office setting, including experience in insurance verification, financial counseling, or patient access
Knowledge of healthcare billing, insurance plans, and financial assistance programs
Strong interpersonal and communication skills
Ability to explain complex financial information in a clear and compassionate manner
Proficiency in EHR systems, payer portals, and Microsoft Office
Attention to detail and accuracy in documentation
Ability to manage multiple tasks in a fast-paced environment

Job Responsibility

Interview patients or their representatives to assess financial status and determine payment options
Verify insurance eligibility, benefits, and authorization requirements
Provide cost estimates and explain patient financial responsibility
Collect deposits, co-pays, and deductibles
establish and monitor payment plans
Assist patients in applying for financial assistance, charity care, or third-party funding
Ensure completion of financial documentation in accordance with hospital policies
Perform medical necessity screening and ensure compliance with system requirements
Collaborate with clinical departments and physician offices to obtain necessary documentation
Maintain accurate records and documentation in EHR and financial systems

Fulltime

Select Country

Patient Financial Counselor

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

Looking for more opportunities?

Patient Financial Counselor

Patient Financial Counselor

Patient Financial Counselor

Patient Financial Counselor

Specialty Pharmacy Patient Financial Counselor

Patient Access Rep – Financial Counselor

Patient Access Rep – Financial Counselor

Patient Access Rep – Financial Counselor

Patient Access Rep – Financial Counselor - Rad Onc

Our AI answers in your language