Patient Financial Counselor Job at Providence Swedish (Edmonds)

Patient Service Representative

Location

United States , Lexington

Salary:

20.80 - 31.20 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

High school diploma or GED required
Patient access (scheduling, registration and financial clearance), insurance verification, billing or certified medical assistant experience preferred
Ability to identify and understand issues and problems
Knowledge and ability to articulate explanations of Medicare, HIPAA, and EMTALA rules and regulations
Mathematical aptitude, effective oral and written communication skills and critical thinking skills
Understanding of basic human anatomy, medical terminology and procedures
Ability to speak effectively to customers or employees
Ability to handle sensitive and confidential information
Experience with Microsoft Outlook, Word and Excel and ADT software
Ability to write routine correspondence, calculate figures and amounts

Job Responsibility

Greets patients arriving for their appointments
Monitors patient flow
Ensures all patient demographic and insurance information is complete and accurate
Completes the registration process on walk-in patients
Verifies insurance benefits
Obtains, calculates and collects the patients out of pocket financial liability
Follows the Financial Clearance policy for non-urgent patient services
Identifies patients in need of financial assistance and refers patients to Financial Counselor
Performs visit closure, including checking out patients, scheduling follow-up appointment(s), collecting additional patient responsibility and providing patient with appropriate documents
Maintains knowledge of and reference materials of Medicare, Medicaid and third-party payer requirements

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

Patient Service Representative I Urgent Care

Location

United States , North Wilkesboro

Salary:

20.80 - 31.20 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

High school diploma or GED required
Patient access (scheduling, registration and financial clearance), insurance verification, billing or certified medical assistant experience preferred
Ability to identify and understand issues and problems
Knowledge and ability to articulate explanations of Medicare, HIPAA, and EMTALA rules and regulations
Mathematical aptitude, effective oral and written communication skills and critical thinking skills
Understanding of basic human anatomy, medical terminology and procedures
Ability to speak effectively to customers or employees
Ability to handle sensitive and confidential information
Experience with Microsoft Outlook, Word and Excel and ADT software
Ability to write routine correspondence, calculate figures and amounts

Job Responsibility

Greets patients arriving for their appointments
Monitors patient flow
Ensures all patient demographic and insurance information is complete and accurate
Completes the registration process on walk-in patients
Verifies insurance benefits
Obtains, calculates and collects the patient's out of pocket financial liability
Follows the Financial Clearance policy for non-urgent patient services
Identifies patients in need of financial assistance and refers patients to Financial Counselor
Performs visit closure, including checking out patients, scheduling follow-up appointment(s), collecting additional patient responsibility and providing patient with appropriate documents
Maintains knowledge of Medicare, Medicaid and third-party payer requirements

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

Patient Service Representative

Location

United States , Lexington

Salary:

20.80 - 31.20 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

High school diploma or GED required
Patient access (scheduling, registration and financial clearance), insurance verification, billing or certified medical assistant experience preferred
Ability to identify and understand issues and problems
Knowledge and ability to articulate explanations of Medicare, HIPAA, and EMTALA rules and regulations
Mathematical aptitude, effective oral and written communication skills and critical thinking skills
Understanding of basic human anatomy, medical terminology and procedures
Ability to speak effectively to customers or employees
Ability to handle sensitive and confidential information
Experience with Microsoft Outlook, Word and Excel and ADT software
Ability to write routine correspondence, calculate figures and amounts such as discounts and percentages

Job Responsibility

Greets patients arriving for their appointments
Monitors patient flow
Ensures all patient demographic and insurance information is complete and accurate
Completes the registration process on walk-in patients, verifies and / or updates patient demographic and insurance information
Verifies insurance benefits
Obtains, calculates and collects the patients out of pocket financial liability
Follows the Financial Clearance policy for non-urgent patient services
Identifies patients in need of financial assistance and refers patients to Financial Counselor
Performs visit closure, including but not limited to checking out patients, scheduling follow-up appointment(s), collecting additional patient responsibility and providing patient with appropriate documents
Maintains knowledge of and reference materials of the following: Medicare, Medicaid and third-party payer requirements, guidelines and policies, insurance plans requiring pre-authorization/referral and a list of current accepted insurance plans

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Premium pay such as shift, on call, and more
Incentive pay for select positions
Opportunity for annual increases based on performance

Fulltime

Patient Service Representative

Location

United States , Lexington

Salary:

20.80 - 31.20 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

High school diploma or GED required
Patient access (scheduling, registration and financial clearance), insurance verification, billing or certified medical assistant experience preferred
Ability to identify and understand issues and problems
Knowledge and ability to articulate explanations of Medicare, HIPAA, and EMTALA rules and regulations
Mathematical aptitude, effective oral and written communication skills and critical thinking skills
Understanding of basic human anatomy, medical terminology and procedures
Ability to speak effectively to customers or employees
Ability to handle sensitive and confidential information
Experience with Microsoft Outlook, Word and Excel and ADT software
Ability to write routine correspondence, calculate figures and amounts such as discounts and percentages

Job Responsibility

Greets patients arriving for their appointments
Monitors patient flow
Ensures all patient demographic and insurance information is complete and accurate
Completes the registration process on walk-in patients, verifies and / or updates patient demographic and insurance information
Verifies insurance benefits
Obtains, calculates and collects the patients out of pocket financial liability
Follows the Financial Clearance policy for non-urgent patient services
Identifies patients in need of financial assistance and refers patients to Financial Counselor
Performs visit closure, including but not limited to checking out patients, scheduling follow-up appointment(s), collecting additional patient responsibility and providing patient with appropriate documents
Maintains knowledge of and reference materials of the following: Medicare, Medicaid and third-party payer requirements, guidelines and policies, insurance plans requiring pre-authorization/referral and a list of current accepted insurance plans

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

Patient Service Representative I

Location

United States , Winston Salem

Salary:

20.80 - 31.20 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

High school diploma or GED
Patient access (scheduling, registration and financial clearance), insurance verification, billing or certified medical assistant experience preferred
Ability to identify and understand issues and problems
Knowledge and ability to articulate explanations of Medicare, HIPAA, and EMTALA rules and regulations
Mathematical aptitude, effective oral and written communication skills and critical thinking skills
Understanding of basic human anatomy, medical terminology and procedures
Ability to speak effectively to customers or employees
Ability to handle sensitive and confidential information
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Experience with Microsoft Outlook, Word and Excel and ADT software

Job Responsibility

Greets patients arriving for their appointments
Monitors patient flow to ensure patients are cared for in the most efficient and courteous manner
Ensures all patient demographic and insurance information is complete and accurate
Completes the registration process on walk-in patients, verifies and / or updates patient demographic and insurance information
Verifies insurance benefits
Obtains, calculates and collects the patient's out of pocket financial liability
Follows the Financial Clearance policy for non-urgent patient services
Identifies patients in need of financial assistance and refers patients to Financial Counselor
Performs visit closure, including but not limited to checking out patients, scheduling follow-up appointment(s), collecting additional patient responsibility and providing patient with appropriate documents
Maintains knowledge of and reference materials of Medicare, Medicaid and third-party payer requirements, guidelines and policies

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Parttime

Patient Service Representative

Location

United States , Lexington

Salary:

20.80 - 31.20 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

High school diploma or GED required
Patient access (scheduling, registration and financial clearance), insurance verification, billing or certified medical assistant experience preferred
Ability to identify and understand issues and problems
Knowledge and ability to articulate explanations of Medicare, HIPAA, and EMTALA rules and regulations
Mathematical aptitude, effective oral and written communication skills and critical thinking skills
Understanding of basic human anatomy, medical terminology and procedures
Ability to speak effectively to customers or employees
Ability to handle sensitive and confidential information
Experience with Microsoft Outlook, Word and Excel and ADT software
Ability to write routine correspondence, calculate figures and amounts

Job Responsibility

Greets patients arriving for their appointments
Monitors patient flow
Ensures all patient demographic and insurance information is complete and accurate
Completes the registration process on walk-in patients
Verifies insurance benefits
Obtains, calculates and collects the patients out of pocket financial liability
Follows the Financial Clearance policy for non-urgent patient services
Identifies patients in need of financial assistance and refers patients to Financial Counselor
Performs visit closure
Maintains knowledge of and reference materials of Medicare, Medicaid and third-party payer requirements

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

Practice Coordinator

The Practice Coordinator reports directly to the Practice Manager and is respons...

Location

United States , Weymouth

Salary:

20.05 - 26.98 USD / Hour

South Shore Health

Expiration Date

August 04, 2026

Requirements

Associate’s degree and/or 2 years equivalent experience preferred
2 years of experience in customer service is required
experience in healthcare is a plus
Knowledge of managed care policies and medical terminology is a plus
Understand and utilize DFCI systems as well as the local Hospital's systems i.e. Epic
Requires basic knowledge of insurance plans which constantly change
knowledge of insurances that Host hospital are participants
and high-risk insurances
Ability to multi-task and function as an integral member of the team
Excellent verbal and written communication skills required

Job Responsibility

Answer telephone
triage calls as necessary
Transition telephones to and from answering service
retrieves messages from the answering service and triages appropriately
Handles incoming requests for medical records and mails/faxes information as appropriate
Facilitates prescription refills for patients, as needed
Recognize emergencies and appropriately responds using standard operating procedures and critical thinking skills
Supports patient flow by appropriately directing patients and family members and managing the waiting areas
Provides customer service to colleagues and other staff members
Monitors the lobby and waiting areas for neatness and cleanliness

Fulltime