CrawlJobs Logo

Patient Financial Counselor

bhsg.com Logo

Beacon Hill

Location Icon

Location:
United States , Fountain Valley

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

21.00 - 23.00 USD / Year

Job Description:

The Office Operations Coordinator supports the daily administrative and operational functions of a medical office, ensuring efficient workflows, regulatory compliance, and a positive experience for patients, providers, and staff. This role serves as a central point of coordination across front office, clinical, and administrative teams.

Job Responsibility:

  • Coordinate day-to-day office operations to ensure smooth patient flow and efficient office functionality
  • Support front desk activities, including scheduling, check-in/check-out, and patient communication as needed
  • Act as a liaison between providers, clinical staff, and administrative teams
  • Maintain office supplies, equipment, and vendor relationships
  • Ensure compliance with HIPAA, OSHA, and internal policies and procedures
  • Assist with onboarding, training coordination, and scheduling for office staff
  • Monitor workflows and identify opportunities to improve efficiency and patient experience
  • Maintain accurate records and documentation in EMR and practice management systems
  • Address operational issues and escalate concerns appropriately

Requirements:

  • Prior experience in a medical office, healthcare administration, or office operations
  • Working knowledge of medical office workflows, scheduling, and patient services
  • Familiarity with EMR systems and standard office software
  • Strong organizational, communication, and problem-solving skills
  • Bilingual English and Spanish is a must

Additional Information:

Job Posted:
February 19, 2026

Employment Type:
Fulltime
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Patient Financial Counselor

New

Patient Service Representative

Location
Location
United States , Lexington
Salary
Salary:
20.80 - 31.20 USD / Hour
advocatehealth.com Logo
Advocate Health Care
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED required
  • Patient access (scheduling, registration and financial clearance), insurance verification, billing or certified medical assistant experience preferred
  • Ability to identify and understand issues and problems
  • Knowledge and ability to articulate explanations of Medicare, HIPAA, and EMTALA rules and regulations
  • Mathematical aptitude, effective oral and written communication skills and critical thinking skills
  • Understanding of basic human anatomy, medical terminology and procedures
  • Ability to speak effectively to customers or employees
  • Ability to handle sensitive and confidential information
  • Experience with Microsoft Outlook, Word and Excel and ADT software
  • Ability to write routine correspondence, calculate figures and amounts
Job Responsibility
Job Responsibility
  • Greets patients arriving for their appointments
  • Monitors patient flow
  • Ensures all patient demographic and insurance information is complete and accurate
  • Completes the registration process on walk-in patients
  • Verifies insurance benefits
  • Obtains, calculates and collects the patients out of pocket financial liability
  • Follows the Financial Clearance policy for non-urgent patient services
  • Identifies patients in need of financial assistance and refers patients to Financial Counselor
  • Performs visit closure, including checking out patients, scheduling follow-up appointment(s), collecting additional patient responsibility and providing patient with appropriate documents
  • Maintains knowledge of and reference materials of Medicare, Medicaid and third-party payer requirements
What we offer
What we offer
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Fulltime
Read More
Arrow Right
New

Patient Service Representative

Location
Location
United States , Lexington
Salary
Salary:
20.80 - 31.20 USD / Hour
advocatehealth.com Logo
Advocate Health Care
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED required
  • Patient access (scheduling, registration and financial clearance), insurance verification, billing or certified medical assistant experience preferred
  • Ability to identify and understand issues and problems
  • Knowledge and ability to articulate explanations of Medicare, HIPAA, and EMTALA rules and regulations
  • Mathematical aptitude, effective oral and written communication skills and critical thinking skills
  • Understanding of basic human anatomy, medical terminology and procedures
  • Ability to speak effectively to customers or employees
  • Ability to handle sensitive and confidential information
  • Experience with Microsoft Outlook, Word and Excel and ADT software
  • Ability to write routine correspondence, calculate figures and amounts such as discounts and percentages
Job Responsibility
Job Responsibility
  • Greets patients arriving for their appointments
  • Monitors patient flow
  • Ensures all patient demographic and insurance information is complete and accurate
  • Completes the registration process on walk-in patients, verifies and / or updates patient demographic and insurance information
  • Verifies insurance benefits
  • Obtains, calculates and collects the patients out of pocket financial liability
  • Follows the Financial Clearance policy for non-urgent patient services
  • Identifies patients in need of financial assistance and refers patients to Financial Counselor
  • Performs visit closure, including but not limited to checking out patients, scheduling follow-up appointment(s), collecting additional patient responsibility and providing patient with appropriate documents
  • Maintains knowledge of and reference materials of the following: Medicare, Medicaid and third-party payer requirements, guidelines and policies, insurance plans requiring pre-authorization/referral and a list of current accepted insurance plans
What we offer
What we offer
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Premium pay such as shift, on call, and more
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance
  • Fulltime
Read More
Arrow Right

Patient Service Representative

Location
Location
United States , Lexington
Salary
Salary:
20.80 - 31.20 USD / Hour
advocatehealth.com Logo
Advocate Health Care
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED required
  • Patient access (scheduling, registration and financial clearance), insurance verification, billing or certified medical assistant experience preferred
  • Ability to identify and understand issues and problems
  • Knowledge and ability to articulate explanations of Medicare, HIPAA, and EMTALA rules and regulations
  • Mathematical aptitude, effective oral and written communication skills and critical thinking skills
  • Understanding of basic human anatomy, medical terminology and procedures
  • Ability to speak effectively to customers or employees
  • Ability to handle sensitive and confidential information
  • Experience with Microsoft Outlook, Word and Excel and ADT software
  • Ability to write routine correspondence, calculate figures and amounts such as discounts and percentages
Job Responsibility
Job Responsibility
  • Greets patients arriving for their appointments
  • Monitors patient flow
  • Ensures all patient demographic and insurance information is complete and accurate
  • Completes the registration process on walk-in patients, verifies and / or updates patient demographic and insurance information
  • Verifies insurance benefits
  • Obtains, calculates and collects the patients out of pocket financial liability
  • Follows the Financial Clearance policy for non-urgent patient services
  • Identifies patients in need of financial assistance and refers patients to Financial Counselor
  • Performs visit closure, including but not limited to checking out patients, scheduling follow-up appointment(s), collecting additional patient responsibility and providing patient with appropriate documents
  • Maintains knowledge of and reference materials of the following: Medicare, Medicaid and third-party payer requirements, guidelines and policies, insurance plans requiring pre-authorization/referral and a list of current accepted insurance plans
What we offer
What we offer
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Fulltime
Read More
Arrow Right

Patient Service Representative

Location
Location
United States , Lexington
Salary
Salary:
20.80 - 31.20 USD / Hour
advocatehealth.com Logo
Advocate Health Care
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED required
  • Patient access (scheduling, registration and financial clearance), insurance verification, billing or certified medical assistant experience preferred
  • Ability to identify and understand issues and problems
  • Knowledge and ability to articulate explanations of Medicare, HIPAA, and EMTALA rules and regulations
  • Mathematical aptitude, effective oral and written communication skills and critical thinking skills
  • Understanding of basic human anatomy, medical terminology and procedures
  • Ability to speak effectively to customers or employees
  • Ability to handle sensitive and confidential information
  • Experience with Microsoft Outlook, Word and Excel and ADT software
  • Ability to write routine correspondence, calculate figures and amounts
Job Responsibility
Job Responsibility
  • Greets patients arriving for their appointments
  • Monitors patient flow
  • Ensures all patient demographic and insurance information is complete and accurate
  • Completes the registration process on walk-in patients
  • Verifies insurance benefits
  • Obtains, calculates and collects the patients out of pocket financial liability
  • Follows the Financial Clearance policy for non-urgent patient services
  • Identifies patients in need of financial assistance and refers patients to Financial Counselor
  • Performs visit closure
  • Maintains knowledge of and reference materials of Medicare, Medicaid and third-party payer requirements
What we offer
What we offer
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Fulltime
Read More
Arrow Right
New

Patient Financial Counselor

The Patient Financial Counselor serves as a key liaison between patients, provid...
Location
Location
United States , Glendale
Salary
Salary:
21.00 - 24.00 USD / Hour
bhsg.com Logo
Beacon Hill
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Prior experience in surgery scheduling, patient access, or healthcare financial counseling
  • Strong knowledge of insurance verification, prior authorizations, and medical terminology
  • Excellent communication and customer service skills
  • Proficiency with EMR and scheduling systems
  • Bilingual English and Spanish is a must
Job Responsibility
Job Responsibility
  • Coordinate and schedule surgical procedures in collaboration with physicians, clinical staff, and hospital departments
  • Verify insurance eligibility, obtain prior authorizations, and ensure financial clearance prior to scheduled procedures
  • Counsel patients on financial responsibility, coverage details, and payment options related to surgical services
  • Communicate pre-operative instructions, timelines, and procedural requirements to patients
  • Maintain accurate scheduling and financial documentation within EMR and practice management systems
  • Serve as a point of contact for patients regarding scheduling, insurance, and billing-related questions
  • Monitor surgical calendars and proactively manage changes, cancellations, and urgent scheduling needs
  • Ensure compliance with organizational policies, payer requirements, and regulatory standards
  • Fulltime
Read More
Arrow Right
New

Patient Financial Counselor

The Patient Financial Counselor serves as a key liaison between patients, provid...
Location
Location
United States , Glendale
Salary
Salary:
21.00 - 24.00 USD / Hour
bhsg.com Logo
Beacon Hill
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Prior experience in surgery scheduling, patient access, or healthcare financial counseling
  • Strong knowledge of insurance verification, prior authorizations, and medical terminology
  • Excellent communication and customer service skills
  • Proficiency with EMR and scheduling systems
  • Bilingual English and Spanish is a must
Job Responsibility
Job Responsibility
  • Coordinate and schedule surgical procedures in collaboration with physicians, clinical staff, and hospital departments
  • Verify insurance eligibility, obtain prior authorizations, and ensure financial clearance prior to scheduled procedures
  • Counsel patients on financial responsibility, coverage details, and payment options related to surgical services
  • Communicate pre-operative instructions, timelines, and procedural requirements to patients
  • Maintain accurate scheduling and financial documentation within EMR and practice management systems
  • Serve as a point of contact for patients regarding scheduling, insurance, and billing-related questions
  • Monitor surgical calendars and proactively manage changes, cancellations, and urgent scheduling needs
  • Ensure compliance with organizational policies, payer requirements, and regulatory standards
  • Fulltime
Read More
Arrow Right

Patient Access Rep – Financial Counselor - Rad Onc

The Patient Access Rep - Financial Counselor is responsible for assisting patien...
Location
Location
United States , Tucson
Salary
Salary:
Not provided
tmcaz.com Logo
Tucson Medical Center
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Three (3) years in a healthcare or medical office setting, including experience in insurance verification, financial counseling, or patient access
  • Knowledge of healthcare billing, insurance plans, and financial assistance programs
  • Strong interpersonal and communication skills
  • Ability to explain complex financial information in a clear and compassionate manner
  • Proficiency in EHR systems, payer portals, and Microsoft Office
  • Attention to detail and accuracy in documentation
  • Ability to manage multiple tasks in a fast-paced environment
Job Responsibility
Job Responsibility
  • Interview patients or their representatives to assess financial status and determine payment options
  • Verify insurance eligibility, benefits, and authorization requirements
  • Provide cost estimates and explain patient financial responsibility
  • Collect deposits, co-pays, and deductibles
  • establish and monitor payment plans
  • Assist patients in applying for financial assistance, charity care, or third-party funding
  • Ensure completion of financial documentation in accordance with hospital policies
  • Perform medical necessity screening and ensure compliance with system requirements
  • Collaborate with clinical departments and physician offices to obtain necessary documentation
  • Maintain accurate records and documentation in EHR and financial systems
  • Fulltime
Read More
Arrow Right

Patient Financial Counselor

Our client in Holyoke, MA, is seeking a dedicated and compassionate Patient Fina...
Location
Location
United States , Holyoke
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years of experience in a healthcare financial counseling, medical billing, or patient access/admissions role (preferred)
  • Strong knowledge of insurance plans: Medicare, Medicaid, and commercial carriers
  • Excellent communication and interpersonal skills, with a patient-first mindset
  • Ability to work efficiently both independently and as part of a healthcare team
  • High degree of professionalism and sensitivity when assisting patients
Job Responsibility
Job Responsibility
  • Provide patients and families with clear, accurate information about healthcare costs, insurance benefits, and available payment options
  • Assist patients with the completion of financial assistance applications and verify eligibility for various programs
  • Collaborate with clinical and administrative staff to resolve billing or insurance concerns in a timely and empathetic manner
  • Educate patients about their financial obligations and support them through the payment process
  • Maintain accurate records in compliance with regulatory standards and client policies
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
Read More
Arrow Right