Patient Financial Counselor Job at Robert Half (Jenkintown)

Patient Financial Counselor

The Office Operations Coordinator supports the daily administrative and operatio...

Location

United States , Fountain Valley

Salary:

Not provided

Beacon Hill

Expiration Date

Until further notice

Requirements

Prior experience in a medical office, healthcare administration, or office operations
Working knowledge of medical office workflows, scheduling, and patient services
Familiarity with EMR systems and standard office software
Strong organizational, communication, and problem-solving skills
Bilingual English and Spanish is a must

Job Responsibility

Coordinate day-to-day office operations to ensure smooth patient flow and efficient office functionality
Support front desk activities, including scheduling, check-in/check-out, and patient communication as needed
Act as a liaison between providers, clinical staff, and administrative teams
Maintain office supplies, equipment, and vendor relationships
Ensure compliance with HIPAA, OSHA, and internal policies and procedures
Assist with onboarding, training coordination, and scheduling for office staff
Monitor workflows and identify opportunities to improve efficiency and patient experience
Maintain accurate records and documentation in EMR and practice management systems
Address operational issues and escalate concerns appropriately

Fulltime

Patient Financial Counselor

Patient Financial Counselors are part of a team who has direct interaction with ...

Location

United States , Edmonds

Salary:

23.39 - 35.78 USD / Hour

Providence Swedish

Expiration Date

Until further notice

Requirements

H.S. Diploma or GED
Two or more years experience in a hospital, clinic, or healthcare business office
2 years of experience in automated, computerized account follow-up system required, preferably in Epic

Job Responsibility

Responsible for easing the way in resolution of patient accounts through financial clearance, payment collection, obtaining sponsorship, and financial assistance

What we offer

retirement 401(k) Savings Plan with employer matching
health care benefits (medical, dental, vision)
life insurance
disability insurance
time off benefits (paid parental leave, vacations, holidays, health issues)
voluntary benefits
well-being resources

Fulltime

Patient Financial Counselor

The Patient Financial Counselor serves as a key liaison between patients, provid...

Location

United States , Glendale

Salary:

21.00 - 24.00 USD / Hour

Beacon Hill

Expiration Date

Until further notice

Requirements

Prior experience in surgery scheduling, patient access, or healthcare financial counseling
Strong knowledge of insurance verification, prior authorizations, and medical terminology
Excellent communication and customer service skills
Proficiency with EMR and scheduling systems
Bilingual English and Spanish is a must

Job Responsibility

Coordinate and schedule surgical procedures in collaboration with physicians, clinical staff, and hospital departments
Verify insurance eligibility, obtain prior authorizations, and ensure financial clearance prior to scheduled procedures
Counsel patients on financial responsibility, coverage details, and payment options related to surgical services
Communicate pre-operative instructions, timelines, and procedural requirements to patients
Maintain accurate scheduling and financial documentation within EMR and practice management systems
Serve as a point of contact for patients regarding scheduling, insurance, and billing-related questions
Monitor surgical calendars and proactively manage changes, cancellations, and urgent scheduling needs
Ensure compliance with organizational policies, payer requirements, and regulatory standards

Fulltime

Specialty Pharmacy Patient Financial Counselor

The Specialty Pharmacy Patient Financial Counselor is responsible for acting as ...

Location

United States , Lenexa

Salary:

Not provided

The University of Kansas Health System

Expiration Date

Until further notice

Requirements

High School Graduate plus 3-year of experience in specialty pharmacy, medication assistance, prior authorizations, pharmacy benefits investigation, managed care, financial advising, claims processing, collections, or revenue cycle positions
OR Associates Degree in a related field of study from an accredited college or university plus 1-year of experience in specialty pharmacy, medication assistance, prior authorizations, pharmacy benefits investigation, managed care, financial advising, claims processing, collections, or revenue cycle positions
Must be able to type 45 wpm
Kansas Pharmacy Technician within 60 days of hire (Registration includes application with state board of pharmacy). No test or specific previous work experience is required to obtain your initial Kansas Pharmacy Technician registration from Kansas Board of Pharmacy which is issued for two years
Demonstrates strong oral and written communication skills
Ability to multi task, prioritize, and escalate
Demonstrated good oral and written skills
Knowledge of Insurance (Commercial & Government)
Knowledge of how to navigate payor websites
Working knowledge of CMS regulations as applicable to Medicare Part B and D plans

Job Responsibility

Effectively gathers patient information to complete a specialty prescription benefits investigation within a specified time frame
Interpret, comply, and communicate Medicare/Medicaid rules and regulations, when appropriate
Ensures appropriate billing of all specialty prescription medications including the completion of any required insurance authorizations using information in the medical record to satisfy the insurance requirements
Follows up with insurance companies on denials and insurance inquiries as necessary to resolve the account within a specified time frame
Provides additional information or documentation as needed to resolve account
Seeks out copay assistance for specialty prescriptions and applies on behalf of the patient when possible. Requires review of patient’s financial documents and coordination of necessary application materials, as appropriate
Follows up with copay assistance foundations to ensure applications are reviewed and processed in a timely manner. Provides any additional information as necessary to resolve the account within a specified time frame
Communicates payer trends to management
For uninsured and underinsured patients with no other copay assistance options, seeks out free drug from available manufacturer programs and applies on behalf of the patient. Requires review of patient’s financial documents and coordination of necessary application materials, as appropriate
Follows up with manufacturer programs to ensure applications are received and being processed

Fulltime

Patient Access Rep – Financial Counselor

The Patient Access Rep - Financial Counselor is responsible for assisting patien...

Location

United States , Tucson

Salary:

Not provided

Tucson Medical Center

Expiration Date

Until further notice

Requirements

Three (3) years in a healthcare or medical office setting, including experience in insurance verification, financial counseling, or patient access.
Knowledge of healthcare billing, insurance plans, and financial assistance programs.
Strong interpersonal and communication skills.
Ability to explain complex financial information in a clear and compassionate manner.
Proficiency in EHR systems, payer portals, and Microsoft Office.
Attention to detail and accuracy in documentation.
Ability to manage multiple tasks in a fast-paced environment.

Job Responsibility

Interview patients or their representatives to assess financial status and determine payment options.
Verify insurance eligibility, benefits, and authorization requirements.
Provide cost estimates and explain patient financial responsibility.
Collect deposits, co-pays, and deductibles
establish and monitor payment plans.
Assist patients in applying for financial assistance, charity care, or third-party funding.
Ensure completion of financial documentation in accordance with hospital policies.
Perform medical necessity screening and ensure compliance with system requirements.
Collaborate with clinical departments and physician offices to obtain necessary documentation.
Maintain accurate records and documentation in EHR and financial systems.

Fulltime

Patient Access Rep – Financial Counselor

The Patient Access Rep - Financial Counselor is responsible for assisting patien...

Location

United States , Tucson

Salary:

Not provided

Tucson Medical Center

Expiration Date

Until further notice

Requirements

Three (3) years in a healthcare or medical office setting, including experience in insurance verification, financial counseling, or patient access
Knowledge of healthcare billing, insurance plans, and financial assistance programs
Strong interpersonal and communication skills
Ability to explain complex financial information in a clear and compassionate manner
Proficiency in EHR systems, payer portals, and Microsoft Office
Attention to detail and accuracy in documentation
Ability to manage multiple tasks in a fast-paced environment

Job Responsibility

Interview patients or their representatives to assess financial status and determine payment options
Verify insurance eligibility, benefits, and authorization requirements
Provide cost estimates and explain patient financial responsibility
Collect deposits, co-pays, and deductibles
establish and monitor payment plans
Assist patients in applying for financial assistance, charity care, or third-party funding
Ensure completion of financial documentation in accordance with hospital policies
Perform medical necessity screening and ensure compliance with system requirements
Collaborate with clinical departments and physician offices to obtain necessary documentation
Maintain accurate records and documentation in EHR and financial systems

Fulltime

Patient Access Rep – Financial Counselor

The Patient Access Rep - Financial Counselor is responsible for assisting patien...

Location

United States , Tucson

Salary:

Not provided

Tucson Medical Center

Expiration Date

Until further notice

Requirements

Three (3) years in a healthcare or medical office setting, including experience in insurance verification, financial counseling, or patient access
Knowledge of healthcare billing, insurance plans, and financial assistance programs
Strong interpersonal and communication skills
Ability to explain complex financial information in a clear and compassionate manner
Proficiency in EHR systems, payer portals, and Microsoft Office
Attention to detail and accuracy in documentation
Ability to manage multiple tasks in a fast-paced environment

Job Responsibility

Interview patients or their representatives to assess financial status and determine payment options
Verify insurance eligibility, benefits, and authorization requirements
Provide cost estimates and explain patient financial responsibility
Collect deposits, co-pays, and deductibles
establish and monitor payment plans
Assist patients in applying for financial assistance, charity care, or third-party funding
Ensure completion of financial documentation in accordance with hospital policies
Perform medical necessity screening and ensure compliance with system requirements
Collaborate with clinical departments and physician offices to obtain necessary documentation
Maintain accurate records and documentation in EHR and financial systems

Fulltime

Patient Access Rep – Financial Counselor - Rad Onc

The Patient Access Rep - Financial Counselor is responsible for assisting patien...

Location

United States , Tucson

Salary:

Not provided

Tucson Medical Center

Expiration Date

Until further notice

Requirements

Three (3) years in a healthcare or medical office setting, including experience in insurance verification, financial counseling, or patient access
Knowledge of healthcare billing, insurance plans, and financial assistance programs
Strong interpersonal and communication skills
Ability to explain complex financial information in a clear and compassionate manner
Proficiency in EHR systems, payer portals, and Microsoft Office
Attention to detail and accuracy in documentation
Ability to manage multiple tasks in a fast-paced environment

Job Responsibility

Interview patients or their representatives to assess financial status and determine payment options
Verify insurance eligibility, benefits, and authorization requirements
Provide cost estimates and explain patient financial responsibility
Collect deposits, co-pays, and deductibles
establish and monitor payment plans
Assist patients in applying for financial assistance, charity care, or third-party funding
Ensure completion of financial documentation in accordance with hospital policies
Perform medical necessity screening and ensure compliance with system requirements
Collaborate with clinical departments and physician offices to obtain necessary documentation
Maintain accurate records and documentation in EHR and financial systems

Fulltime

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Patient Financial Counselor

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Patient Access Rep – Financial Counselor - Rad Onc

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