Patient Financial Advisor Job at The University of Kansas Health System (Westwood)

New

Patient Scheduling Associate

The Patient Scheduling Representative is responsible for creating a seamless pat...

Location

United States , Kansas City; Liberty

Salary:

Not provided

The University of Kansas Health System

Expiration Date

Until further notice

Requirements

High School Graduate or GED
2 or more years of progressively responsible and directly related work experience in a healthcare setting
OR 1 or more years of direct customer service in a healthcare or contact center AND 1 or more years of UKHS patient service scheduling experience
Proven knowledge of EPIC EMR scheduling or other scheduling systems
Ability to read, write, speak, and understand English
Basic computer skills including Microsoft Excel, Word, Outlook, and Teams
High level of customer service skills focusing on problem resolution

Job Responsibility

Responds to a high volume of incoming telephone calls
Responsible for accurate scheduling/rescheduling / cancellations of patient visits
Responsible for registration of patient
Educates patients on providing medical records and other medical documentation needed for TUKHS appointments
Schedules referral appointments for external offices
Completes daily reminder calls to patients prior to the day of service
Assists with daily charge audits as directed
Assists with maintaining and organizing various logs, records, and miscellaneous data as directed
Prepares patient charts prior to the day of service
Contacts manufacturer representatives to notify them of scheduled procedures when applicable

Parttime

New

Patient Scheduling Representative - Spine Center Therapies

The Patient Scheduling Representative is responsible for creating a seamless pat...

Location

United States , Kansas City

Salary:

Not provided

The University of Kansas Health System

Expiration Date

Until further notice

Requirements

High School Graduate or GED
2 or more years of progressively responsible and directly related work experience in a healthcare setting OR 1 or more years of direct customer service in a healthcare or contact center AND 1 or more years of UKHS patient service scheduling experience
Proven knowledge of EPIC EMR scheduling or other scheduling systems
Ability to read, write, speak, and understand English
Basic computer skills including Microsoft Excel, Word, Outlook, and Teams
High level of customer service skills focusing on problem resolution

Job Responsibility

Responds to a high volume of incoming telephone calls
Responsible for accurate scheduling/rescheduling / cancellations of patient visits
Responsible for registration of patient
Educates patients on providing medical records and other medical documentation needed for TUKHS appointments
Schedules referral appointments for external offices
Delivers expert knowledge regarding clinic-specific processes & communicates using medical terminology and grammar accurately
Completes daily reminder calls to patients prior to the day of service
Assists with daily charge audits as directed
Assists with maintaining and organizing various logs, records, and miscellaneous data as directed
Prepares patient charts prior to the day of service

Fulltime

New

Patient Scheduling Representative

The Patient Scheduling Representative is responsible for creating a seamless pat...

Location

United States , Kansas City; Overland Park

Salary:

Not provided

The University of Kansas Health System

Expiration Date

Until further notice

Requirements

High School Graduate or GED
2 or more years of progressively responsible and directly related work experience in a healthcare setting OR 1 or more years of direct customer service in a healthcare or contact center AND 1 or more years of UKHS patient service scheduling experience
Proven knowledge of EPIC EMR scheduling or other scheduling systems
Ability to read, write, speak, and understand English
Basic computer skills including Microsoft Excel, Word, Outlook, and Teams
High level of customer service skills focusing on problem resolution

Job Responsibility

Responds to a high volume of incoming telephone calls
Responsible for accurate scheduling/rescheduling / cancellations of patient visits
Responsible for registration of patient
Educates patients on providing medical records and other medical documentation needed for TUKHS appointments
Schedules referral appointments for external offices
Delivers expert knowledge regarding clinic-specific processes & communicates using medical terminology and grammar accurately
Completes daily reminder calls to patients prior to the day of service
Assists with daily charge audits as directed
Assists with maintaining and organizing various logs, records, and miscellaneous data as directed
Prepares patient charts prior to the day of service

Fulltime

New

Patient Service Representative

The Patient Scheduling Representative is responsible for creating a seamless pat...

Location

United States , Kansas City

Salary:

Not provided

The University of Kansas Health System

Expiration Date

Until further notice

Requirements

High School Graduate or GED
2 or more years of progressively responsible and directly related work experience in a healthcare setting
OR 1 or more years of direct customer service in a healthcare or contact center AND 1 or more years of UKHS patient service scheduling experience
Proven knowledge of EPIC EMR scheduling or other scheduling systems
Ability to read, write, speak, and understand English
Basic computer skills including Microsoft Excel, Word, Outlook, and Teams
High level of customer service skills focusing on problem resolution

Job Responsibility

Respond to a high volume of incoming telephone calls
Schedule/reschedule/cancel patient visits (clinic appointments, treatments, surgeries, procedures, ancillary services)
Register patients (enter/update demographics, verify insurance, scan documents, process referrals)
Educate patients on providing medical records
Schedule referral appointments for external offices and send necessary records
Deliver expert knowledge regarding clinic-specific processes
Complete daily reminder calls
Assist with daily charge audits
Assist with maintaining logs, records, and data
Prepare patient charts prior to service

Parttime

New

Blood and Marrow Transplant Patient Scheduling Representative

The Patient Scheduling Representative is responsible for creating a seamless pat...

Location

United States , Westwood

Salary:

Not provided

The University of Kansas Health System

Expiration Date

Until further notice

Requirements

High School Graduate or GED
1 or more years of progressively responsible and directly related work experience in a healthcare setting OR some combination of direct customer service in a health care or contact center including 6 months of experience in a UKHS patient scheduling position
Proven knowledge of EPIC EMR scheduling or other scheduling systems

Job Responsibility

Position responds to a high volume of incoming telephone calls
Responsible for accurate scheduling/rescheduling / cancellations of patient visits
Responsible for registration of patient (prior to visit and/or upon arrival)
Educates patients on providing medical records and other medical documentation needed for TUKHS appointments
Schedules referral appointments for external offices
Delivers expert knowledge regarding clinic-specific processes & communicates using medical terminology and grammer accurately
Completes daily reminder calls to patients prior to the day of service
Prepares patient charts prior to the day of service
Contacts manufacturer representatives to notify them of scheduled procedures when applicable
Maintains calendar within the scheduling system

Fulltime

New

Patient Financial Advisor - Infusion Services

The Patient Financial Advisor is responsible for providing financial assistance ...

Location

United States , Kansas City

Salary:

Not provided

The University of Kansas Health System

Expiration Date

Until further notice

Requirements

High School Graduate or GED
Must be able to type 45 wpm
3 or more years of combined experience in financial advising, claims processing, collections, customer service, or revenue cycle positions (includes admitting, patient accounting, prior authorizations, or pre-registration)

Job Responsibility

Contacts the patient or family by phone or in person to ask them questions about sponsorship linkage
Screens patients with financial needs and assists them in finding payment resolution for their accounts
Updates patient account information and patient demographic information appropriately
Determines possible Medicaid or Disability linkage for patients as needed
Negotiates settlements or makes payment arrangements
Works daily WQS consisting of all unsecured accounts
Assists "walk-in" customers requesting assistance, and customer service calls with questions
Processes Care Management Team referrals for Sponsorship
Responsible for Point of Service collections and EPIC documentation when applicable

Fulltime

New