Patient Financial Access Facilitator Job at Robert Half (Bridgeport)

Patient Access Liaison

In this vital role you will provide logistical, non-medical educational assistan...

Location

United States , New York City; Brooklyn; Manhattan

Salary:

178336.00 - 201298.00 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

Doctorate degree and 2 years of patient services, and/or access and reimbursement, experience
Master's degree and 4 years of patient services, and/or access and reimbursement, experience
Bachelor's degree and 6 years of patient services, and/or access and reimbursement, experience
Strong knowledge and demonstrated history of access and reimbursement for buy and bill/infused pharmaceutical products is required
Scientific background and ability to learn product and disease information
Nursing or other clinical background a plus
Access and reimbursement for buy and bill products
Orphan or Rare disease experience
Familiarity with HIPAA guidelines and FDA requirements
Familiarity with and Adherence to internal and OIG Compliance guidelines a must

Job Responsibility

Provide logistical, non-medical educational assistance to patients and caregivers as well as office and site of care staff
Educate on next steps required to gain access to therapy
Maintain relationships with patients and families, and by extension physicians and their staff and cross-functional partners to support ongoing compliance with therapy
Work with numerous internal teams to facilitate and improve patient access to insurance, medications, financial support, resources and more
Secure written or electronic patient HIPAA for patients in the assigned geography
Develop relationships with patients and caregivers by engaging via phone, text, email, virtual or in person connections
Assess individual needs of the patient and develop an appropriate education and resource plan of action
Educate the patient on UPLIZNA coverage based on their benefits and the steps needed to gain prior authorization
Provide information on co-pay assistance programs, national foundations, and free drug programs
Provide proactive education to prescribers and sites of care upon patient enrollment on coverage for Horizon rare disease therapies

What we offer

Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans and bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible

Fulltime

Patient Access Liaison

Join Amgen’s Mission of Serving Patients. At Amgen, if you feel like you’re part...

Location

United States , Denver; Phoenix; Salt Lake City

Salary:

178336.00 - 201298.00 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

Doctorate degree and 2 years of patient services, and/or access and reimbursement, experience
Master's degree and 4 years of patient services, and/or access and reimbursement, experience
Bachelor's degree and 6 years of patient services, and/or access and reimbursement, experience
Scientific background and ability to learn product and disease information
Nursing or other clinical background a plus
Access and reimbursement for buy and bill products
Orphan or Rare disease experience
Familiarity with HIPAA guidelines and FDA requirements
Familiarity with and Adherence to internal and OIG Compliance guidelines a must
Ability to handle difficult patient cases and resolve hurdles

Job Responsibility

Provide logistical, non-medical educational assistance to patients and caregivers as well as office and site of care staff, including physicians, nurses, office managers and executives
Work in highly visible, strong team environment to provide exceptional customer service on all levels
Work with the patient, the physician and the Site of Care to educate on next steps required to gain access to therapy
Work to maintain relationships with patients and families, and by extension physicians and their staff and cross-functional partners to support ongoing compliance with therapy
Work with numerous internal teams, including Market Access, Medical Affairs, Advocacy, Marketing, and Site of Care to facilitate and improve patient access to insurance, medications, financial support, resources and more
Secure written or electronic patient HIPAA for patients in the assigned geography
Develop relationships with patients and caregivers by engaging via phone, text, email, virtual or in person connections
Assess individual needs of the patient and develop an appropriate education and resource plan of action, considering the patient’s family and team of healthcare providers to empower the patient to become their own advocate
Educate the patient on UPLIZNA coverage based on their benefits and the steps needed to gain prior authorization to ensure understanding of the process for medication access
Provide information on co-pay assistance programs, national foundations, and free drug programs by sharing information to patients as appropriate and needed

What we offer

Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans and bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible

Patient Access Liaison

Join Amgen’s Mission of Serving Patients. At Amgen, if you feel like you’re part...

Location

United States , Baltimore

Salary:

178336.00 - 201298.00 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

Doctorate degree and 2 years of patient services, and/or access and reimbursement, experience
Master's degree and 4 years of patient services, and/or access and reimbursement, experience
Bachelor's degree and 6 years of patient services, and/or access and reimbursement, experience
Scientific background and ability to learn product and disease information
Nursing or other clinical background a plus
Access and reimbursement for buy and bill products
Orphan or Rare disease experience
Familiarity with HIPAA guidelines and FDA requirements
Familiarity with and Adherence to internal and OIG Compliance guidelines a must
Ability to handle difficult patient cases and resolve hurdles

Job Responsibility

Provide logistical, non-medical educational assistance to patients and caregivers as well as office and site of care staff
Provide exceptional customer service on all levels
Work with the patient, the physician and the Site of Care to educate on next steps required to gain access to therapy
Work to maintain relationships with patients and families, and by extension physicians and their staff and cross-functional partners to support ongoing compliance with therapy
Work with numerous internal teams to facilitate and improve patient access to insurance, medications, financial support, resources and more
Secure written or electronic patient HIPAA for patients in the assigned geography
Develop relationships with patients and caregivers by engaging via phone, text, email, virtual or in person connections
Assess individual needs of the patient and develop an appropriate education and resource plan of action
Educate the patient on UPLIZNA coverage based on their benefits and the steps needed to gain prior authorization
Provide information on co-pay assistance programs, national foundations, and free drug programs

What we offer

Total Rewards Plan comprising health and welfare plans for staff and eligible dependents
Financial plans with opportunities to save towards retirement or other goals
Work/life balance
Career development opportunities
Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions
Group medical, dental and vision coverage
Life and disability insurance
Flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives

Fulltime

Patient Access Navigator

Amgen has an exciting opportunity for an experienced, energetic & patient-focuse...

Location

Canada

Salary:

85035.00 - 103438.00 CAD / Year

Amgen

Expiration Date

Until further notice

Requirements

Bachelors Degree with 2 years of related experience
College diploma and 4 years of related experience
Nursing background is a must
2+ years of patient support/reimbursement experience or 3 years of relevant work experience in a “high service culture”
Experience with Patient Support Programs
Familiarity with Heath Canada requirements
Organized, detail oriented with strong service-based mindset
Experience with Salesforce or other relevant CRM systems
Multi-tasking, prioritization and proactive problem-solving abilities
Strong analytical skills and strategic mindset

Job Responsibility

Responsible for enrolling and onboarding patients into an Amgen Patient Services Program
Liaise with patient’s relevant health care providers to support patient’s access to therapy and support services
Provide logistical, non-medical educational assistance to patients and caregivers as well as office and site of care staff, including physicians, nurses and/or office managers
Able to work collaboratively and harmoniously with: Amgen Patient Services Team members and cross-functional partners who have roles supporting the patient journey, Third Party PSP team members at Patient Program HUB and other decentralized PSP partners
Establish milestones and checkpoints to ensure successful work/project completion
follows up on work efforts and takes corrective steps when needed to ensure work remains on track
Responsible for supporting patients to navigate reimbursement access for their prescribed Amgen therapy, including, reimbursement investigation, facilitating insurance coverage documentation, coordination of benefits, & financial assistance
Coordinate Free of Charge Goods (FOCG) for patients who are eligible
Coordinating bridging to reimbursement for patients who meet eligibility requirements
Facilitate patients access to reminder services

What we offer

Competitive and comprehensive total compensation programs aligned with local industry standards

Fulltime