Patient Financial Access Facilitator

• Conduct patient registration by gathering and verifying demographic and insurance information efficiently
• Schedule appointments accurately while collaborating with clinical teams to accommodate patient needs and staff availability
• Ensure all necessary authorizations and signatures are obtained during the registration process
• Identify and address insurance eligibility, co-pay balances, and funding referrals in line with departmental policies
• Maintain compliance with managed care requirements and healthcare regulations to ensure patient safety
• Assist patients requiring specialized support, such as non-English speakers, hearing-impaired individuals, or those with disabilities
• Monitor and update patient visit information using multiple applications to support timely processing
• Document and reconcile financial and insurance information to ensure proper reimbursement for services
• Check daily waitlists or recall lists, filling empty slots as needed to optimize scheduling
• Provide exceptional customer service by addressing inquiries and troubleshooting issues effectively

• Proven experience in patient registration, scheduling, or healthcare administration
• Strong knowledge of insurance policies, billing processes, and reimbursement requirements
• Excellent customer service and communication skills to interact with diverse patient populations
• Ability to manage multiple tasks and applications in a high-pressure environment
• Familiarity with healthcare regulations and managed care requirements
• Proficiency in scheduling systems and financial reconciliation processes
• Competency in handling confidential information with discretion

Bilingual skills in Spanish and English are highly preferred

• medical, vision, dental, and life and disability insurance
• eligible to enroll in our company 401(k) plan