Patient Financial Access Facilitator Job at Robert Half (New Haven)

Patient Financial Access Facilitator

We are looking for a dedicated Patient Financial Access Facilitator to join our ...

Location

United States , Trumbull

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in patient registration and scheduling within a healthcare setting
Strong knowledge of insurance processes and third-party payer requirements
Excellent customer service and communication skills to interact effectively with patients and staff
Ability to work in a fast-paced environment while maintaining attention to detail and accuracy
Proficiency in using online systems and applications for data entry and financial reconciliation
Familiarity with healthcare regulations and managed care policies
Bilingual proficiency in Spanish and English is highly desirable
Commitment to maintaining confidentiality and professionalism in all interactions

Job Responsibility

Manage patient check-in and check-out processes, ensuring accurate collection and update of demographic and financial information
Schedule patient appointments promptly and accurately, coordinating with clinical staff and addressing patient needs
Verify insurance eligibility, collect co-payments, and initiate funding referrals according to departmental policies
Maintain compliance with managed care requirements and healthcare regulations while processing patient visits
Assist patients requiring special accommodations, such as non-English speakers or individuals with disabilities, to ensure accessibility
Obtain necessary signatures and authorizations, documenting relevant information in patient accounts
Monitor and maintain scheduling waitlists, filling open slots efficiently to optimize appointment availability
Collaborate with the clinical team to ensure seamless patient flow and effective communication
Uphold confidentiality and professionalism while handling sensitive patient information
Troubleshoot and resolve issues related to insurance discrepancies or billing concerns

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Patient Financial Access Facilitator

Are you passionate about supporting patient care while ensuring operational exce...

Location

United States , Bridgeport

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in patient registration, medical office administration, or a related healthcare administration role strongly preferred
Strong knowledge of insurance carriers, billing requirements, and healthcare compliance regulations
High attention to detail, excellent organizational skills, and the ability to work with multiple software systems
Proven ability to communicate professionally with patients, families, and clinical staff
Ability to work in a demanding and dynamic environment—prioritization and problem-solving abilities are a must
Proven experience in customer service or patient-facing roles, preferably within a healthcare setting
Strong communication skills with the ability to interact effectively with patients, staff, and external parties
Familiarity with insurance policies and billing procedures, including third-party payers
Proficiency in scheduling software and online tools used for patient management
Ability to work in a fast-paced environment while maintaining attention to detail and confidentiality

Job Responsibility

Perform all aspects of patient check-in, check-out, registration, and appointment scheduling
Obtain and update patient demographic and financial information using multiple software applications, ensuring accuracy and timely processing for every patient visit
Verify patient identity and follow Red Flag procedures to maintain patient safety and compliance
Maintain up-to-date knowledge of insurance plans, coverage options, and managed care requirements, accurately complete insurance entry and billing details for claim processing
Verify insurance eligibility, collect co-pays, and initiate funding referrals in accordance with department policy
Deliver excellent customer service in a fast-paced, high-volume healthcare environment

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Patient Access Facilitator

We are looking for a Patient Access Facilitator to support front-end patient acc...

Location

United States , Danbury

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience in patient registration, patient access, medical scheduling, or a similar healthcare administrative role
Strong customer service and communication skills, with the ability to interact professionally in a fast-paced clinical setting
Working knowledge of insurance verification, eligibility review, and collection of demographic and financial information
Ability to manage multiple applications and complete detailed data entry with accuracy and efficiency
Familiarity with scheduling procedures, appointment coordination, and maintaining organized documentation
Understanding of confidentiality expectations, patient identification practices, and healthcare policy or regulatory requirements
Strong problem-solving skills and the ability to troubleshoot routine registration or scheduling issues independently

Job Responsibility

Welcome patients at check-in and check-out, confirm identity using established safety procedures, and ensure each visit is processed accurately
Enter and update demographic, insurance, and financial details across required systems to support timely patient access and billing workflows
Arrange new, follow-up, and same-day appointments based on provider availability, department guidelines, and patient needs
Assist walk-in and add-on patients efficiently while keeping registration records current and complete
Obtain signatures, authorizations, and other required documentation, and record account activity with a high degree of accuracy
Support patients who need additional assistance, including individuals with language, hearing, or accessibility needs, by coordinating appropriate accommodations
Review daily wait lists or recall lists and help fill open appointment times to improve schedule utilization
Verify coverage information through eligibility tools and payer resources, and document insurance details needed for reimbursement and managed care compliance
Follow departmental procedures, privacy standards, and healthcare regulations while maintaining service quality in a busy environment

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

Patient Service Representative - Patient Access

Responsible and accountable for the coordination of information and support need...

Location

United States , Everett

Salary:

Not provided

Providence Swedish

Expiration Date

Until further notice

Requirements

Associate's Degree
2 years of experience in a medical setting with inpatient or outpatient admitting
Patient Registration or financial counseling or insurance and medical terminology experience

Job Responsibility

Responsible and accountable for the coordination of information and support needed for the flow of patients in the Swedish Medical Center and Emergency Department environment
Provides front line customer service including reception and Registration
Responsible for the interviewing of patients and family to obtain required demographic and financial data, completing consents, escorting/directing patients and collecting valuables and deposits
Initial contact for any patients/visitors with general billing, insurance or collection questions/concerns
Assists patients requesting financial assistance through financial aide programs, processing all necessary paperwork
Serves as a conduit to the appropriate staff to assist patients in determining alternate sources of coverage for hospital stays including payment arrangements for private pay accounts
Serves as the POS team expert to facilitate all aspects of registration functions for patients during their hospitalization
Coordinates coverage issues with the Physician Offices and the POS team members, is accountable for assuring timely and accurate patient information flow
Participates in quality improvement activities of the Medical Center and Emergency Department
Performs other special project assignments as directed

What we offer

retirement 401(k) Savings Plan with employer matching
health care benefits (medical, dental, vision)
life insurance
disability insurance
time off benefits (paid parental leave, vacations, holidays, health issues)
voluntary benefits
well-being resources

Director Patient Financial Services & Revenue Analytics

Director Patient Financial Services & Revenue Analytics Job CategoryManagement S...

Location

United States , Tucson

Salary:

Not provided

Tucson Medical Center

Expiration Date

Until further notice

Requirements

Bachelor's Degree from an accredited college or university
Seven (7) years of progressive management-level experience including five (5) years' experience within an acute care hospital environment
Three (3) to five (5) years of recent HB Epic experience
Thorough knowledge of health care reimbursement methods
Thorough knowledge of current practices, regulations, and techniques in access services
Knowledge of building and supporting teams and collaborative workgroups
Knowledge of Medicare and AHCCCS regulations relevant to access services
Skill in conflict management
Skill in strong verbal and written communications
Skill in tactful interaction with providers regarding compliance best practice guidelines, utilization of hospital resources, documentation requirements, and other case management issues

Job Responsibility

Directs daily operations related to the development, maintenance, and configuration of patient financial services and revenue analytics
Leads a team of billing professionals and collaborates with various departments to optimize billing and follow-up procedures
Responsible for developing, planning, organizing, and implementing Revenue Cycle strategies
Responsible for all Patient Financial Services functions for all TMC Healthcare facilities
Responsible for identifying charging issues and opportunities within departments, to expedite claims adjudication
Facilitates process improvement related to Revenue Cycle by analyzing data, interacting with Revenue Cycle staff, and interacting with other departments that impact the Revenue Cycle
Resolves and troubleshoots charging related errors in various work queues to ensure timely processing of accounts
Assists with analyzing data to identify opportunities for process improvement and help implement the solutions that ensure accurate and compliant charge capture
Directs and participates in the planning process for future development and growth of the business
periodically presents such plans for general review and approval by Administration

Fulltime

Patient Access Specialist

We are looking for a dedicated Patient Access Specialist to join our team in Eva...

Location

United States , Evansville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in customer service, preferably in a healthcare or call center setting
Strong communication skills with the ability to explain complex information clearly to patients
Proficiency in scheduling systems and computer applications used for patient registration
Familiarity with insurance policies, deductibles, copays, and billing procedures
Ability to perform clerical duties, including typing and documentation, with accuracy and efficiency
Detail-oriented and highly organized to manage multiple tasks effectively
Ability to work collaboratively with healthcare teams and adapt to a fast-paced environment

Job Responsibility

Facilitate patient registration by gathering and verifying necessary information, including insurance and medical coverage details
Provide clear and accurate information to patients regarding their billing, deductibles, copays, and financial options
Schedule appointments efficiently and manage inbound and outbound calls to address patient inquiries
Assist patients in understanding clinical trial protocols and optimize patient access procedures
Perform receptionist duties, including clerical tasks, typing, and documentation, to support daily operations
Ensure accurate labeling and documentation in accordance with established protocols and procedures
Use computer systems to input and retrieve patient data while maintaining confidentiality and compliance
Support call center operations by addressing patient concerns and resolving issues promptly
Collaborate with healthcare teams to optimize patient access and streamline processes
Conduct ad hoc financial tasks as needed to assist patients with their accounts

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Patient Access Specialist

We are looking for a Patient Access Specialist to join our client's team in Evan...

Location

United States , Evansville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in customer service, preferably in a healthcare or call center setting
Strong communication skills, both verbal and written, to effectively interact with patients and team members
Proficiency in scheduling and managing appointments using computer systems
Familiarity with insurance processes, including deductibles, copays, and medical coverage
Ability to perform clerical tasks with attention to detail and accuracy
Competence in handling financial documentation and calculations
Knowledge of clinical trial operations and adherence to protocols is advantageous
Typing skills and the ability to work efficiently in a fast-paced environment

Job Responsibility

Facilitate patient registration by gathering accurate personal and insurance information
Provide outstanding customer service, addressing patient inquiries and resolving issues promptly
Manage scheduling and appointments, ensuring optimal coordination for clinical visits
Handle inbound and outbound calls to assist patients with insurance coverage details, billing, and copay information
Maintain detailed documentation of interactions and processes in computer systems
Support financial tasks, including deductible calculations and ad hoc reporting
Ensure compliance with established protocols and procedures during patient registration
Collaborate with clinical teams to optimize trial operations and administrative workflows
Perform receptionist duties, including greeting patients and managing front desk activities
Assist in labeling, paperwork, and clerical tasks to ensure smooth operations

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Patient Access Specialist

We are looking for a Patient Access Specialist to join our client's team in Evan...

Location

United States , Evansville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in customer service, preferably in a healthcare or call center setting
Strong communication skills, both verbal and written, to effectively interact with patients and team members
Proficiency in scheduling and managing appointments using computer systems
Familiarity with insurance processes, including deductibles, copays, and medical coverage
Ability to perform clerical tasks with attention to detail and accuracy
Competence in handling financial documentation and calculations
Knowledge of clinical trial operations and adherence to protocols is advantageous
Typing skills and the ability to work efficiently in a fast-paced environment

Job Responsibility

Facilitate patient registration by gathering accurate personal and insurance information
Provide outstanding customer service, addressing patient inquiries and resolving issues promptly
Manage scheduling and appointments, ensuring optimal coordination for clinical visits
Handle inbound and outbound calls to assist patients with insurance coverage details, billing, and copay information
Maintain detailed documentation of interactions and processes in computer systems
Support financial tasks, including deductible calculations and ad hoc reporting
Ensure compliance with established protocols and procedures during patient registration
Collaborate with clinical teams to optimize trial operations and administrative workflows
Perform receptionist duties, including greeting patients and managing front desk activities
Assist in labeling, paperwork, and clerical tasks to ensure smooth operations

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Select Country

Patient Financial Access Facilitator

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

Looking for more opportunities?

Patient Financial Access Facilitator

Patient Financial Access Facilitator

Patient Financial Access Facilitator

Patient Access Facilitator

Patient Service Representative - Patient Access

Director Patient Financial Services & Revenue Analytics

Patient Access Specialist

Patient Access Specialist

Patient Access Specialist

Our AI answers in your language