Patient Experience Representative – Radiology Job at Boston Children's Hospital (Boston)

Patient Experience Representative I- Radiology

The Department of Pediatric Radiology provides a full range of imaging services ...

Location

United States , Boston

Salary:

19.06 - 27.64 USD / Hour

Boston Children's Hospital

Expiration Date

Until further notice

Requirements

A high school level of education, bachelor’s degree preferred
Prior customer service or administrative experience preferred
The ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations
The ability to work with diverse internal and external constituencies

Job Responsibility

Demonstrating positive and effective customer service that supports departmental and hospital operations
Greeting, screening and directing patients, families and visitors
Registering new patients upon arrival
Monitoring clinic activity to ensure best possible patient experience
Recording and processing patient demographics, insurance/payment, and referral information for patient encounters
Collecting all necessary clinical documentation and information
Transcribing code and patient treatment information into a billing system
Obtaining required authorizations, referrals and verifications of insurance to compile patient and staff schedules
Scheduling patient encounters and procedures to coordinate with and across providers, departments and institutions
Monitoring daily schedule and coordinating flow to optimize resource utilization and patient experience

What we offer

$2,000 sign on bonus
flexible schedules
affordable health, vision and dental insurance
child care and student loan subsidies
generous levels of time off
403(b) Retirement Savings plan
Pension
Tuition and certain License and Certification Reimbursement
cell phone plan discounts
discounted rates on T-passes

Fulltime

Patient Access Services Representative - Oncology Radiology

Assists medical care givers with patient management, tracking and monitoring req...

Location

United States , Tucson

Salary:

Not provided

Tucson Medical Center

Expiration Date

Until further notice

Requirements

High School diploma or General Education Degree (GED)
completion of vocational medical office training desired, or an equivalent combination of relevant education and experience
preferred one (1) year of medical office and/or hospital experience to include healthcare eligibility and benefit analysis or scheduling experience for diagnostic testing and/or surgery
some positions may require certification as a Medical Assistant (CMA)
knowledge of office management practices, including billing and scheduling within healthcare
knowledge of basic computer familiarity and experience and the ability to operate basic office equipment
knowledge of patient care protocols and practices
knowledge of general patient care practice, methods and regulations
skill in evaluating patient’s needs or following up with a care-giver and then providing follow up support to patients
skill in scheduling appointments and referrals

Job Responsibility

Assists medical care givers with patient management, tracking and monitoring requirements
answers phones, pre-screens using appropriate triage skills, within allowable parameters calls in prescription re-fills, calls patients with test results and schedules patients for next appointments
perform extensive centralized scheduling, insurance verification, referral, billing and payment posting responsibilities
exhibits excellence in customer service through appropriate attitude and interaction with all patients, visitors and staff
adheres to and supports team members in exhibiting TMCH values of integrity, community, compassion, and dedication
collects deposits or deductibles and advises patient or guarantor of insurance benefits and anticipated cost estimates
ensures that cash handling follows corporate policies
ensures completion of financial documentation in accordance with TMCH’s credit and collection policies
explains all necessary compliance forms and obtains patient signature as required for regulatory agencies
performs medical necessity screening and ensures compliance with system requirements

Fulltime

New

Office Representative - Clinical

The Office Representative interacts with patients in person and on the phone to ...

Location

United States , Middlebury

Salary:

21.03 - 31.25 USD / Hour

The University of Vermont Health Network

Expiration Date

Until further notice

Requirements

Functional grasp of standard written and verbal English
good spelling
accomplished at basic business math
must meet and deal successfully with a wide variety of people
medical terminology preferred
physician office experience preferred

Job Responsibility

Interacts with patients in person and on the phone to facilitate patients receiving the care they need and want
must always demonstrate the highest standards of excellent customer service

Parttime

New

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The CX Analyst supports the execution and measurement of Harbinger’s customer an...

Location

United States , Garden Grove

Salary:

70000.00 - 90000.00 USD / Year

Harbinger Motors

Expiration Date

Until further notice

Requirements

2–4+ years in Customer Experience, Operations, Analytics, or similar roles
Strong analytical and organizational skills with attention to detail
Comfortable working with data, trackers, and reporting tools
Clear written and verbal communication skills

Job Responsibility

Support execution of CX processes across dealer onboarding, vehicle delivery, service readiness, and customer handoffs
Maintain CX trackers, documentation, and workflows to ensure consistency and follow-through
Coordinate with internal teams and dealers to collect required forms, data, and feedback
Administer VOC programs (e.g., surveys, feedback collection, dealer inputs)
Analyze customer feedback, service data, and delivery metrics to identify trends and issues
Produce regular CX reports and dashboards for internal stakeholders
Assist with cross-functional CX initiatives by preparing analysis, documentation, and status updates
Identify gaps, inconsistencies, or emerging risks and escalate to the CX Manager
Support continuous improvement efforts through data, insights, and execution support
Maintain CX-related documentation, playbooks, and reference materials

What we offer

Comprehensive Health, Dental & Vision (HDV) – 100% employee covered
Early-stage Stock Options
Robust Retirement Savings (401k, HSA, FSA)
Generous Paid Time Off (PTO) & Parental Leave
Annual Vacation Bonus
Wellness & Fertility Benefits
Cell Phone Stipend
Complimentary Meals & Stocked Kitchens

New

Weekend Casual Cleanup

Are you someone who thrives on completing tasks diligently, setting a high stand...

Location

Canada , Grande Prairie

Salary:

Not provided

Canfor

Expiration Date

Until further notice

Requirements

Safety driven mindset
Ability to perform repetitive, manual tasks for extended periods of time including piling lumber, standing for long hours, walking, shoveling, climbing stairs, bending, and lifting up to 50 lbs
Excellent teamwork skills and the ability to collaborate effectively with coworkers
A high degree of urgency and attention to detail

Job Responsibility

Shoveling, lifting, carrying boards and debris with exposure to the elements while contributing to the overall cleanliness of the site
Taking responsibility for contributing to a safe work environment for coworkers, customers, and site visitors

Parttime

New

Youth Apprentice- Nursing Assistant Cardiac

Youth Apprentice- Nursing Assistant Cardiac position at Aurora BayCare Medical C...

Location

United States , Aurora

Salary:

19.80 - 29.70 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days
Nurse Aide in good standing as indicated with the State Registry in which the team member practices
No Formal Education
No experience required
Basic computer skills
Excellent oral and written communication
Excellent organizational skills and ability to set priorities
Team members will maintain annual educational requirements for hospital based certifications (e.g. DNV, CARF or others)
Must be able to sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift
Must be able to lift up to 50 lbs. from floor to waist

Job Responsibility

Assists RN with daily care of patients including bathing, oral hygiene, feeding, activity orders and ambulation which may include use of therapeutic assistive devices, proper positioning, range of motion and special transferring as indicated
Measures and documents blood pressures, TPRs (Temperature, Pulse, Respiration), I & O (Intake and Output), daily weights, and other patient data as requested. Documents accurately in Electronic Medical Record (EMR)
Performs purposeful rounding under direction of RN and promptly communicates observations, concerns, and needs of patient/family to RN. Documents appropriately
Participates in admission, transfer and discharge process under supervision of RN including room set up, orientation to room, removing linen, and proper management of patient belongings. Ensures patient call light is always in reach of patient and answers call-lights promptly
Completes various errands as directed including pick-up and delivery of trays, charts, specimens, and reports. Maintains and orders stock for nursing area. Cleans equipment and work areas
Performs various patient positioning and transporting duties which require lifting and pushing/pulling while utilizing proper technique and assistive devices. Assists in the lifting or transferring of patients using power-driven hoist or lifts as part of a trained team that is led by an adult employee
Performs tasks related to nutritional needs of patient under direction of RN to include diet review, tray set up/removal, proper positioning and diet selection. Performs tasks related to maintaining skin integrity to include proper repositioning and skin care. Ensures special patient supplies and appliances are provided and maintained such as TED hose and sequential compression devices
Practices within policies and procedures of infection prevention by demonstrating hand hygiene and knowledge of sterile and aseptic procedures, proper disposal of contaminated materials and utilizing proper attire when in direct contact with patients in isolation
Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Parttime

New

Maintenance operative

Homes for Students is the UK’s leading provider of student accommodation. We cur...

Location

United Kingdom , Canning Town

Salary:

15236.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience of Property maintenance within a similar environment, or experienced and qualified in a trade with the ability to work across a number of trade disciplines to a reasonable standard
Knowledge of safe working methods, including COSHH, Manual Handling, working at height etc.
Awareness of Health and Safety issues and legal requirements
Excellent customer care skills with the ability to report outstanding actions and to keep individuals informed of progress
Excellent organisation, communication, and interpersonal skills
Experience of prioritising workload to meet competing deadlines without close supervision
To be proactive in approach, with the ability to use initiative and resolve issues or problems quickly and effectively
Ability to work in a team and have a flexible approach to work

Job Responsibility

Carry out planned and reactive maintenance within the Property
Ensure that statutory compliance is maintained at all times
Maintain the condition of the property
Ensure that any issues are correctly reported and responded to
Drive a high-quality customer experience in relation to the speed and quality of the service provided to reported faults and the general condition, state, and repair of the property

What we offer

Generous holiday package of 25 days, plus bank holidays, to recharge and enjoy life outside of work (pro rata for our part time colleagues)
Access to a range of exclusive retail discounts to make your money go further
Take your special day off! Enjoy your birthday with a well-deserved break from work
Stay active and eco-friendly with our cycle-to-work scheme
Make a difference in the community with 2 charity days per annum
Opportunity to work towards a nationally recognised qualification

Parttime

New

Controlling Specialist

The OPEX Controller supports the financial planning, reporting, and cost‑monitor...

Location

Bulgaria , Sofia

Salary:

Not provided

Flix

Expiration Date

Until further notice

Requirements

Good understanding of budgeting, forecasting, accruals, and cost control processes
Ability to work accurately with financial data and perform structured variance checks
Experience supporting monthly reporting, planning cycles, and Cost Center analysis
Advanced Excel skills and willingness to learn additional financial tools
Clear and professional communication to collaborate with Cost Center owners and internal stakeholders
Organized approach to recurring tasks, with growing independence and accountability
Proactive, curious mindset with the ability to contribute to process improvements and work cross‑functionally

Job Responsibility

Act as a financial business partner to Cost Center owners and management, providing analysis and decision‑making support
Lead and support Budget, Forecast, and Long‑Term Planning cycles and report financial performance vs. targets
Monitor and control Cost Center spending, ensuring alignment with approved budgets
Coordinate monthly accruals and perform variance analysis for assigned cost areas
Support intercompany recharge processes, including collecting and validating allocation inputs
Review and approve purchase requisitions and change orders to ensure budget compliance
Contribute to Controlling projects and process improvements

What we offer

Travel perks: 12 free Flix vouchers + 12 discount vouchers for friends & family
Work from (M)Anywhere: Depending on your role, work from another location for up to 60 days per year
Hybrid work model: We are an office-first company, but we offer flexibility to balance work and life
Wellbeing support: Access confidential 1:1 counselling, courses, and stress management for yourself and up to four family members
Learning & Development: Take advantage of language classes, training courses, and expert-led sessions to grow your skills
Mentoring Program: Connect with experienced colleagues to gain insights and accelerate your career

Patient Experience Representative – Radiology

Boston Children's Hospital

Location:
United States , Boston

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 29, 2026

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Patient Experience Representative I- Radiology