Patient Experience Coordinator Job at Blue Cross Blue Shield of Arizona (Scottsdale)

Patient Experience Coordinator

The Patient Experience Coordinator is an essential position that assists in supp...

Location

United States , Phoenix

Salary:

Not provided

Blue Cross Blue Shield of Arizona

Expiration Date

Until further notice

Requirements

Experience in a patient-facing or customer-facing position
Excellent patient or customer service and communication skills
A flexible and positive attitude
A proactive and adaptable working style
Impeccable judgment
Proficient PC skills
High school diploma or GED required
A Basic Life Saving (BLS) Certification required
An active Arizona fingerprint clearance card
Proof of vaccination

Job Responsibility

Welcome patients and conduct check-in with required forms
Work in partnership with Prosano leadership to provide seamless and integrated service to our patients
Lead the scheduling and patient visit coordination functions within the practice management system
Ensure our patients are always delighted with the level of care they receive
Act as an ambassador in the local community by nurturing relationships with other healthcare providers, social/community organizations, and marketing partners
Perform other duties as assigned

Fulltime

Patient Engagement Coordinator

Allara is seeking an enthusiastic and engaging Patient Engagement Coordinator to...

Location

United States

Salary:

20.00 USD / Hour

Allara Health

Expiration Date

Until further notice

Requirements

1+ years of experience in a patient coordination, care management, or care navigation role
Strong verbal and written communication skills, with the ability to build rapport and navigate complex conversations
Ability to problem-solve creatively, ensuring smooth coordination of patient requests
Strong technical skills, comfortable navigating multiple systems, and working with sensitive data
A quiet, private workspace with reliable internet to support confidential patient communications
Ability to dedicate 30 weekly hours

Job Responsibility

Engage patients in Allara care programs through omnichannel inbound and outbound campaigns (phone, SMS, and live video call)
Provide empathetic, patient-centric support via phone, email, and in-app messaging, ensuring timely and accurate responses
Assist patients with scheduling, telehealth services, and general inquiries about their care plans and Allara’s offerings
Offer personalized assistance, helping patients navigate their healthcare journey with compassion and professionalism
Ensure accuracy in relaying patient information between providers, patients, and internal teams
Stay informed about Allara’s clinical and operational workflows and processes to provide seamless patient support

What we offer

A collaborative, mission-driven culture focused on improving patient care

Parttime

Patient Experience Representative II-Ambulatory

Under general supervision, provides support to the administrative operations of ...

Location

United States , Lexington

Salary:

19.06 - 27.64 USD / Hour

Boston Children's Hospital

Expiration Date

Until further notice

Requirements

High School Diploma / GED
Minimum 6 months as a Patient Experience Representative (internal) OR Minimum of 6 months relevant healthcare experience (external)

Job Responsibility

Customer Service: Greets, screens, and directs patients, families, and visitors, and provides effective customer service in person and on the phone
Registration: Registers new patients, verifies insurance information, and collects co-payments
Patient Coordination: Monitors clinic activity, schedules appointments, and assists with patient flow to ensure a positive experience
Administrative Tasks: Answers calls, manages calendars, schedules meetings and events, and provides clerical support
Records Management: Collects and organizes patient medical records, processes letters, and handles prescription refill requests
Technology Use: Utilizes office technology, including phone systems and various software applications, and enrolls patients in the patient portal
Process Improvement: Contributes to departmental projects aimed at improving processes and systems

What we offer

$2,000 sign on bonus
flexible schedules
affordable health, vision and dental insurance
childcare and student loan subsidies
generous levels of time off
403(b) Retirement Savings plan
Pension
Tuition and certain License and Certification Reimbursement
cell phone plan discounts
discounted rates on T-passes

Fulltime

Patient Care Coordinator

Premium Health is looking for outstanding candidates for the Patient Care Coordi...

Location

United States , Brooklyn

Salary:

21.00 - 24.00 USD / Hour

Premium Health

Expiration Date

Until further notice

Requirements

prior experience working in a medical office
familiarity in medical terminology

Job Responsibility

Document results reviewed with provider and convey them to the patient
Reply to patient medical questions as instructed by the provider
Refill medications
Complete medical forms
Assist providers with tasks as needed
Perform tasks as assigned by supervisor

What we offer

Public Service Loan Forgiveness (PSLF)
Paid Time Off
Medical plans
Dental plans
Vision plans
Retirement plans

Fulltime

Patient Care Coordinator

We are offering a long term contract employment opportunity for a Patient Care C...

Location

United States , Willoughby

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficiency in using Allscripts software
Experience with Banner Ads
Knowledge of Cerner Technologies
Familiarity with CRM systems
Ability to handle answering inbound calls efficiently
Experience in processing authorizations
Understanding of benefit functions within a healthcare context
Familiarity with billing functions in a healthcare setting
Ability to create and interpret charts and graphs
Proven experience in providing administrative assistance

Job Responsibility

Accurately process and manage patient-related documentation and records
Handle inbound calls and schedule appointments for patients and physicians
Utilize CRM and other software like Office Suite for various administrative tasks
Perform billing functions and manage inventory stocks
Provide administrative assistance, including scanning, faxing, and uploading information to third-party portals
Deal with authorizations and benefit functions
Create invoices and maintain charts and graphs for administrative purposes
Show initiative in managing workload and maintaining an organized administrative office

What we offer

medical
vision
dental
life and disability insurance
eligibility to enroll in company 401(k) plan

Fulltime

Patient Care Coordinator

A healthcare provider is seeking a dedicated Patient Care Coordinator to guide p...

Location

United Kingdom , London

Salary:

Not provided

Office Angels

Expiration Date

Until further notice

Requirements

A minimum of 2 years' experience in customer-facing roles
At least 2 years' sales experience, ideally in consumer services, with a track record of meeting KPIs
Strong verbal and written communication skills
Proficiency in clerical and administrative tasks using computers
Familiarity with simple database applications, Microsoft Word, Excel, email, and the Internet
Some post-secondary education (advantageous but not essential)
Excellent problem-solving and organisational skills
Exceptional customer service abilities to enhance the patient experience

Job Responsibility

Responding to patient inquiries via phone in a friendly and informative manner
Acting as a primary point of contact for patients, guiding them through their journey
Booking surgical appointments and consultations efficiently
Managing invoicing processes for deposits and balances
Ensuring patient needs are met during their visits
Coordinating essential items such as glasses for patients
Accurately updating patient records in the database
Contributing to a supportive and collaborative clinic environment
Performing administrative tasks at the end of each day
Meeting monthly targets and KPIs to support clinic success

What we offer

Commission with £50,000 OTE

Fulltime

Patient Care Coordinator

A healthcare provider is seeking a dedicated Patient Care Coordinator to join th...

Location

United Kingdom , London

Salary:

25000.00 - 28000.00 GBP / Month

Office Angels

Expiration Date

Until further notice

Requirements

2 years' experience in customer-facing roles
2 years' sales experience, ideally in consumer services, with a track record of meeting KPIs
strong verbal and written communication skills
proficiency in clerical and administrative tasks using computers
familiarity with simple database applications, Microsoft Word, Excel, email, and the Internet
some post-secondary education
excellent problem-solving and organisational skills
exceptional customer service abilities

Job Responsibility

responding to patient inquiries via phone in a friendly and informative manner
acting as a primary point of contact for patients, guiding them through their journey
booking surgical appointments and consultations efficiently
managing invoicing processes for deposits and balances
ensuring patient needs are met during their visits
coordinating essential items such as glasses for patients
accurately updating patient records in the database
contributing to a supportive and collaborative clinic environment
performing administrative tasks at the end of each day
meeting monthly targets and KPIs to support clinic success

What we offer

commission (£50,000 OTE)

Fulltime

Patient Care Coordinator

A healthcare provider is seeking a dedicated Patient Care Coordinator to guide p...

Location

United Kingdom , London

Salary:

28000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

A minimum of 2 years' experience in customer-facing roles
At least 2 years' sales experience, ideally in consumer services, with a track record of meeting KPIs
Strong verbal and written communication skills
Proficiency in clerical and administrative tasks using computers
Familiarity with simple database applications, Microsoft Word, Excel, email, and the Internet
Some post-secondary education (advantageous but not essential)
Excellent problem-solving and organisational skills
Exceptional customer service abilities to enhance the patient experience

Job Responsibility

Responding to patient inquiries via phone in a friendly and informative manner
Acting as a primary point of contact for patients, guiding them through their journey
Booking surgical appointments and consultations efficiently
Managing invoicing processes for deposits and balances
Ensuring patient needs are met during their visits
Coordinating essential items such as glasses for patients
Accurately updating patient records in the database
Contributing to a supportive and collaborative clinic environment
Performing administrative tasks at the end of each day
Meeting monthly targets and KPIs to support clinic success

What we offer

Commission potential (£50,000 OTE)
Supportive and collaborative clinic environment

Fulltime

Patient Experience Coordinator

Blue Cross Blue Shield of Arizona

Location:
United States , Scottsdale

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 06, 2026

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Location:United States , Scottsdale

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Contract Type:Not provided

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Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:January 06, 2026

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Location:
United States , Scottsdale

Category:
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Contract Type:
Not provided

Job Posted:
January 06, 2026