Patient Engagement Specialist Jobs

Lead Generation Specialist

The Lead Generation Specialist is responsible for developing relationships with ...

Location

United States , Norristown

Salary:

18.50 - 38.82 USD / Hour

CVS Health

Expiration Date

January 08, 2026

Requirements

Ability to quickly connect with and influence the right people - enjoy talking and listening to community members’ healthcare experiences (past and desired)
Comfort with personal sales goals and results tracking
Team player and contributor to the overall effectiveness of the team
Inclination to work in a results oriented role
Comfortable with navigating external barriers to create a positive experience
Basic computer skills, including: Clear electronic communication management (e.g., email) and documentation of prospect interactions
Experience managing through a CRM system, ideally Salesforce, a plus
Sales and/or healthcare experience a plus
Access to reliable transportation to travel between events
Ability to lift 25-45 lbs for event set-up

Job Responsibility

New Prospective Patient Engagement & Scheduling
On a daily basis, generate high-quality leads (prospective patients interested in learning more about OSH and/or becoming OSH patients) by effectively engaging Medicare-eligible seniors through event execution at multiple locations (both in-center and throughout the community)
Schedule first appointments with interested and eligible prospects in-the-moment
Maintain knowledge of internal sales systems (i.e., Salesforce) and organizational goals by attending scheduled meetings to learn about new updates on services, workstreams, and initiatives
Collaborating with your Community Relationship Analyst (CRA), Outreach Executive (OE), and your Outreach Manager/Outreach Director to drive lead generation with local community members
Collaborate with OSH central growth and call center teams, as needed
Relationship Development
Develop strong relationships with prospects across the assigned territory
Capture and record customer information and sales activity into customer relationship management (CRM) system and other business systems
Act as point of contact for central call center team if there are any questions about the prospective OSH patient

What we offer

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility

Fulltime

Health Insurance Specialist

The purpose of the Patient Relations Analyst (PRA) at Oak Street Health is to ed...

Location

United States , Richmond

Salary:

21.10 - 40.90 USD / Hour

CVS Health

Expiration Date

May 25, 2026

Requirements

Computer Skills: Ability to quickly navigate and use multiple computer programs to include, but not limited to: Gmail, MS Word or Google Docs, Excel, etc.
US work authorization

Job Responsibility

Assist patients with navigating medicare and insurance issues which includes coverage, benefits, summaries, eligibility and getting the most out of their plan
Serve as internal resource in the clinic on insurance questions for providers and staff
Assist patients in navigating the healthcare system, help patients resolve medical bills inside and outside of Oak Street Health (advocate for the patient)
Gain the trust of Oak Street Health patients in an effort to properly advise them in their healthcare coverage
Manage the welcome visit and orientation process for new Oak Street Health patients
Educate patients on how to apply for public benefits, such as Public Aid, and Extra Help for prescription drugs
Support the clinic management team on operational activities as needed, including scheduling and billing
Provide exceptional customer service
Foster patient engagement through the design and execution of events, including center tours
Other duties as assigned

What we offer

Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
No-cost wellness screenings
Tobacco cessation and weight management programs
Confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources

Fulltime

Lead Generation Specialist

The Lead Generation Specialist is responsible for developing relationships with ...

Location

United States , Portsmouth

Salary:

18.50 - 35.29 USD / Hour

CVS Health

Expiration Date

January 07, 2026

Requirements

Ability to quickly connect with and influence the right people - enjoy talking and listening to community members’ healthcare experiences (past and desired)
Comfort with personal sales goals and results tracking
Team player and contributor to the overall effectiveness of the team
Inclination to work in a results oriented role
Comfortable with navigating external barriers to create a positive experience
Basic computer skills, including: Clear electronic communication management (e.g., email) and documentation of prospect interactions
Experience managing through a CRM system, ideally Salesforce, a plus
Sales and/or healthcare experience a plus
Access to reliable transportation to travel between events
Ability to lift 25-45 lbs for event set-up

Job Responsibility

New Prospective Patient Engagement & Scheduling
Relationship Development
Resolve any concerns & complaints new prospects may have about Oak Street Health by working with the prospect to understand the concern or direct them to another Oak Street employee

What we offer

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility

Fulltime

New

Physician Assistant or Nurse Practitioner - House Calls - Emergency

As an Advanced Care Provider (Physician Assistant or Nurse Practitioner) on the ...

Location

United States , Palm Beach, South Florida region

Salary:

Not provided

Sollis Health

Expiration Date

Until further notice

Requirements

Bachelor’s Degree required
Graduate of an accredited Physician Assistant or Family Nurse Practitioner program required
Physician Assistant or Nurse Practitioner state license and ability to practice in FL
3+ years as a Physician Assistant or Nurse Practitioner in emergency departments and urgent care centers required
DEA license required
ACLS and PALS certification required upon hire
House call, EMS/pre-hospital, concierge experience a plus
Excellent clinical care and patient satisfaction in emergency department and urgent care settings

Job Responsibility

Coordinate with Front Desk Coordinators to manage and respond to house call requests promptly during your shift
Assist with patient care in clinic when not engaged in a house call
Formulate a differential diagnosis and treatment plan for urgent and emergent care in a patient’s home or other non-clinic settings
Ensure the house call provider bag is always properly stocked
Perform medical procedures such as obtaining IV access, splinting, suturing, phlebotomy, performing point-of-care testing (POC) and EKGs
Document clinical evaluations and treatments accurately in the electronic health record (AthenaHealth)
Provide patient-centered, empathetic communication
Collaborate with the patient’s PCP and specialists to discuss assessment, care plan, and coordinate follow-up care
Work closely with the Medical Director and clinical team members
Coordinate hand-offs of pending labs or imaging to in-clinic providers at the end of your shift

Parttime

New

Family Nurse Practitioner

Westside Family Healthcare is a nonprofit organization that provides high qualit...

Location

United States , Bear

Salary:

Not provided

Westside Family Healthcare Inc

Expiration Date

Until further notice

Requirements

Graduate of an accredited school or college of nursing with a master’s degree in nursing
Current registered nurse licensure and advanced registered nurse practitioner licensure and certification
Clinical training and experience in ambulatory care
Basic life support certification
Ability to travel between worksites as needed

Job Responsibility

Analyze and interpret patients' histories, symptoms, physical findings, or diagnostic information to develop appropriate diagnoses and treatment plans based on scientific rationale, standards of care, and professional practice guidelines
Recommend or implement diagnostic or therapeutic interventions with attention to safety, cost, invasiveness, simplicity, acceptability, adherence, and efficacy
Perform routine or annual physical examinations and primary care procedures such as suturing, splinting, administering immunizations, taking cultures, and debriding wounds
Prescribe medications based on efficacy, safety, and cost as legally authorized, including medication dosages, routes, and frequencies based on patient characteristics such as age and gender and counsel patients about drug regimens and possible side effects or interactions with other substances such as food supplements, over-the-counter (OTC) medications, or herbal remedies
Detect and respond to adverse drug reactions, with special attention to vulnerable populations such as infants, children, pregnant and lactating women, or older adults
Educate and engage patients in self-management of acute or chronic illnesses, tailoring instructions to patients' individual circumstances
Order, perform, or interpret the results of diagnostic tests such as complete blood counts (CBCs)
Maintain timely, complete and detailed records of patients’ personal health information in the electronic medical records system and keep such information confidential in accordance with legal requirements
Keep abreast of developments in nursing, medicine and regulatory processes and payer systems such as Medicare, Medicaid, managed care, and private sources, maintaining competence in clinical practice with participation in continuing educational experiences and maintenance of Basic Life Support certification
Perform all services in compliance with the most current, accepted professional standards and the standards of the Joint Commission

What we offer

$20,000 SIGN ON BONUS OFFERED

Fulltime

New

Outreach & Engagement Manager

Managing and motivating teams to drive enrollment. Drive enrollment and activati...

Location

United States

Salary:

90000.00 - 115000.00 USD / Year

Pomelo Care

Expiration Date

Until further notice

Requirements

Earned your Bachelor's degree in healthcare management, public health, or a related field
Able to work some evenings, with a standard schedule of Monday - Friday, 8:30am - 5:00pm CST
Proven experience in healthcare management, specifically in outbound calling and proactive outreach
Strong knowledge of Medicaid policies, procedures, and value-based care
Excellent communication and interpersonal skills to engage with diverse patient populations
Demonstrated leadership abilities, with experience in managing and motivating teams
Proficient in data analysis and reporting, using metrics to drive performance improvements
Detail-oriented, with exceptional organizational and documentation skills
Ability to adapt to changing priorities and work effectively in a fast-paced environment
Familiarity with healthcare software systems and customer relationship management (CRM) tools

Job Responsibility

Lead, and manage a team of outreach specialists providing regular training, and coaching to achieve enrollment KPIs
Facilitate onboarding and training of new specialists
Analyze qualitative and quantitative outreach performance metrics to identify trends and opportunities to improve key KPIs including enrollments and CAC
Monitor call quality and adherence to established protocols and standards by conducting regular audits of call recordings and specialist interactions
Maintain accurate and up-to-date documentation of specialist interactions, outcomes, and follow-up actions, adhering to privacy and confidentiality regulations
Identify opportunities and implement process improvements to enhance the efficiency and effectiveness of outbound and inbound calling
Execute on regular performance evaluations of outreach specialist calls and documentation
Create and maintain team schedules to ensure adequate coverage
Ensure compliance with government regulations and guidelines in all outbound calling and outreach activities
Foster a supportive and inclusive team environment, encouraging professional growth and development

What we offer

Competitive healthcare benefits
Generous equity compensation
Unlimited vacation
Membership in the First Round Network (a curated and confidential community with events, guides, thousands of Q&A questions, and opportunities for 1-1 mentorship)

Fulltime

New

Emergency Physician Assistant or Nurse Practitioner - House Calls

As an Advanced Care Provider (Physician Assistant or Nurse Practitioner) on the ...

Location

United States , Los Angeles County

Salary:

140000.00 - 165000.00 USD / Year

Sollis Health

Expiration Date

Until further notice

Requirements

Bachelor’s Degree required
Graduate of an accredited Physician Assistant or Family Nurse Practitioner program, required
Physician Assistant or Nurse Practitioner state license and ability to practice in CA
3+ years as a Physician Assistant or Nurse Practitioner in emergency departments and/or urgent care centers, required
DEA license required
ACLS and PALS certification required upon hire
Excellent clinical care and patient satisfaction in emergency department and urgent care settings

Job Responsibility

Coordinate with Front Desk Coordinators to manage and respond to house call requests promptly during your shift
While on shift, assist with patient care in clinic when not engaged in a house call, including covering clinic duties, covering lunch breaks, addressing provider or nurse call-outs, and handling triage calls
Formulate a differential diagnosis and treatment plan for urgent and emergent care in a patient’s home or other non-clinic settings, within the scope of emergency medicine
Ensure the house call provider bag is always properly stocked to avoid delays during house calls
Perform medical procedures such as obtaining IV access (including administering fluids and medications), splinting, suturing, phlebotomy, performing point-of-care testing (POC) and EKGs
Document clinical evaluations and treatments accurately in the electronic health record (AthenaHealth)
Provide patient-centered, empathetic communication, ensuring patients feel comfortable and confident by answering their questions professionally and with patience
Collaborate with the patient’s PCP and specialists to discuss your assessment, care plan, and coordinate follow-up care
Work closely with the Medical Director and clinical team members to ensure adherence to policies and delivery of high-quality care in an innovative setting
Coordinate hand-offs of pending labs or imaging to in-clinic providers at the end of your shift

Fulltime

New

Emergency Physician Assistant or Nurse Practitioner - House Calls

As an Advanced Care Provider (Physician Assistant or Nurse Practitioner) on the ...

Location

United States , Los Angeles County, Beverly Hills

Salary:

70000.00 - 82000.00 USD / Year

Sollis Health

Expiration Date

Until further notice

Requirements

Bachelor’s Degree required
Graduate of an accredited Physician Assistant or Family Nurse Practitioner program, required
Physician Assistant or Nurse Practitioner state license and ability to practice in CA
3+ years as a Physician Assistant or Nurse Practitioner in emergency departments and/or urgent care centers, required
DEA license required
ACLS and PALS certification required upon hire
Excellent clinical care and patient satisfaction in emergency department and urgent care settings

Job Responsibility

Coordinate with Front Desk Coordinators to manage and respond to house call requests promptly during your shift
While on shift, assist with patient care in clinic when not engaged in a house call, including covering clinic duties, covering lunch breaks, addressing provider or nurse call-outs, and handling triage calls
Formulate a differential diagnosis and treatment plan for urgent and emergent care in a patient’s home or other non-clinic settings, within the scope of emergency medicine
Ensure the house call provider bag is always properly stocked to avoid delays during house calls
Perform medical procedures such as obtaining IV access (including administering fluids and medications), splinting, suturing, phlebotomy, performing point-of-care testing (POC) and EKGs
Document clinical evaluations and treatments accurately in the electronic health record (AthenaHealth)
Provide patient-centered, empathetic communication, ensuring patients feel comfortable and confident by answering their questions professionally and with patience
Collaborate with the patient’s PCP and specialists to discuss your assessment, care plan, and coordinate follow-up care
Work closely with the Medical Director and clinical team members to ensure adherence to policies and delivery of high-quality care in an innovative setting
Coordinate hand-offs of pending labs or imaging to in-clinic providers at the end of your shift

Parttime

Patient Engagement Specialist

CVS Health

Location:
United States, Bronx

Category:
Customer Service

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
September 12, 2025

Expiration:
December 29, 2025

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Emergency Physician Assistant or Nurse Practitioner - House Calls

Patient Engagement Specialist

CVS Health

Location:United States, Bronx

Category:Customer Service

Contract Type:Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:September 12, 2025

Expiration:December 29, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Lead Generation Specialist

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Emergency Physician Assistant or Nurse Practitioner - House Calls

Emergency Physician Assistant or Nurse Practitioner - House Calls

Location:
United States, Bronx

Category:
Customer Service

Contract Type:
Employment contract

Job Posted:
September 12, 2025

Expiration:
December 29, 2025