Patient Engagement Coordinator Job at Allara Health

Patient CRM & Omnichannel Engagement Lead

BioMarin is seeking a dynamic and experienced leader to serve as Associate Direc...

Location

United States , San Rafael

Salary:

155000.00 - 213070.00 USD / Year

BioMarin Pharmaceutical

Expiration Date

Until further notice

Requirements

Bachelor's degree in Life Sciences, Business, Marketing, or related field
advanced degree preferred
8+ years of experience in patient CRM, digital marketing, DTC & omnichannel engagement, or related roles in the pharmaceutical or biotech industry
Deep hands-on experience with Salesforce Health Cloud or equivalent patient CRM platforms
Deep understanding of patient services and hub processes
Rare disease experience in pharma digital and marketing practices
Demonstrated success managing omnichannel engagement programs for patients or consumers, from strategic planning to tactical execution
Experience with working with or in Patient Services driving patient engagements, support programs and DTC campaign management and driving digital insights
Experience working cross-functionally with Commercial, Patient Services, Medical Affairs, and Compliance teams
Strong understanding of data privacy and regulatory considerations in patient-facing programs

Job Responsibility

Drive the strategic development, roadmap and delivery of patient CRM and patient omnichannel capabilities using Salesforce Health Cloud
Serve as the global product owner for patient-facing CRM tools, including design, enhancements, configuration, data flows, connections, and lifecycle governance – including business configuration and administration as needed
Ensure capabilities and processes are compliant, scalable, and aligned with regional/local regulatory requirements and privacy policies (e.g., HIPAA, GDPR)
Co-create omnichannel engagement strategies with Patient Services, Brand, and Market Access teams to deliver timely, relevant, and compliant messaging across channels (email, SMS, portals, call center, digital hubs, etc.)
Translate patient journey insights into omnichannel touchpoint design and integrated campaign planning
Collaborate with field teams, patient services, care coordinators, marketing and field leadership to ensure CRM and omnichannel strategies are aligned with real-world patient engagement needs, field workflows, and executional realities
Create scalable global patient omnichannel and patient engagement frameworks for Business Units and regional teams to localize and execute
Work in close alignment with Business Units, Markets, and cross-functional partners (Patient Services, Field, Compliance, Data Privacy) to enable omnichannel strategies that meet patient and business needs
Collaborate with IT on any enterprise integration, data security, and enterprise system alignment
Liaise with Global Privacy, Legal, and Compliance to embed appropriate standards and review processes

What we offer

company-sponsored medical, dental, vision, and life insurance plans
paid time off
discretionary annual bonus
discretionary stock-based long-term incentives

Fulltime

Messaging Coordinator

Clinical Trial Media is seeking a Messaging Coordinator who is highly organized,...

Location

United States , Hauppauge

Salary:

Not provided

Clinical Trial Media

Expiration Date

Until further notice

Requirements

The ability to multi-task among communications platforms and technical platforms simultaneously
Being highly organized, and detail-oriented with excellent and prompt follow-up skills
The ability to manage large volumes of varied communications in a timed manner with daily completion goals
Be able to manage time and continuously reprioritize daily tasks
Comfortability with verbal communications among internal teams, always exhibiting a professional and courteous tone

Job Responsibility

Interpret reporting to identify and send appropriate messaging (via text and email) to patients in the clinical trial process
Organize data to create projects outlining the detailed messaging strategy of when and how to best reach patients to keep them engaged in studies
Manage timelines to ensure proper cadence of messaging
Utilize templated communication to ensure messaging is reaching the right patient at the right time and for the correct step in the process
Responsible for recording and documenting the process to maintain historical data necessary for record keeping purposes
Keep track of patient progress throughout the clinical trial process and message appropriately when patient status changes
Troubleshoot platforms for inconsistent/missing data
work with internal teams to resolve
Provide leadership with ongoing feedback and mitigation strategies for platform and/or process improvements
Consistently update and/or manage several technical platforms simultaneously (e.g., Excel, inhouse referral platform, messaging platform)

Registered Nurse

Bethesda Mission is seeking a compassionate and skilled Registered Nurse to assi...

Location

United States , Harrisburg

Salary:

Not provided

Christian Career

Expiration Date

Until further notice

Requirements

Current, active RN license
At least two years of experience supporting and coordinating clinical care
Strong ability to manage stress inherent in medical clinic operations
Flexibility to provide coverage across varying schedules
Proven ability to maintain positive, collaborative working relationships with staff, volunteers, and patients
Provide a biblically sound testimony of having accepted Jesus Christ and lead a life worthy of that profession
Actively engage in private and corporate prayer, Bible study, regular church attendance, and holy living
Agree with and carry out responsibilities in accordance with the Mission’s policies, including our Code of Conduct, Statement of Faith, Document on Sexual Sin and Brokenness, Value Statement and Narratives, and Mission Statement

Job Responsibility

Coordinate and deliver care that is safe, effective, equitable, timely, and patient-centered
Facilitate case coordination, information sharing, and health education for patients
Develop and maintain positive working relationships with community partners
Connect patients with primary care physicians to support wellness and autonomy
Collaborate with shelter staff to ensure continuity of care for Bethesda patients
Open and close the clinic, preparing and securing records, equipment, and supplies
Manage patient flow during clinic hours, assisting physicians as needed
Maintain accurate and organized medical records
Provide coverage on a rotating day/evening schedule
Perform other duties as assigned to support the clinic’s mission

What we offer

Medical Insurance
Health Reimbursement Account (HRA)
Dental and Vision
Paid Time Off (PTO) and Sick Leave
Retirement Plan
Life and Disability Insurance
Employee Assistance Program (EAP)
Professional Development

Fulltime

Rn surgical specialties

Responsible and accountable for the independent planning, organization, implemen...

Location

United States , Albuquerque

Salary:

31.56 - 50.48 USD / Hour

UNM Hospitals

Expiration Date

Until further notice

Requirements

Program Graduate
Nationally Accredited Nursing Graduate
RN in NM or as allowed by reciprocal agreement by NM
CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days
3 years directly related experience

Job Responsibility

Responsible and accountable for the independent planning, organization, implementation and evaluation of Ambulatory Specialty Practice patients
Ensure adherence to Hospitals and departmental policies and procedures
Patient care assignment may include neonate, pediatric, adolescent, adult and geriatric age groups
PATIENT CARE - Perform all RN Nursing duties. Assist in specialty clinic
triage patients as necessary in daily walk-in clinic
PATIENT CARE - Coordinate all activities of the specialty related to patient care
PATIENT CARE - Serve as liaison between patient/family and various members of the health care team
PATIENT CARE - Counsel and teach families regarding medical conditions, diagnostic procedures, medication control, and other interventions
PATIENT CARE - Coordinate and facilitate the delivery of services to provide optimal care for the patient within the specialty patient area with specialty surgical procedures
COORDINATION - Collaborate with other members of the specialty team about the candidacy of potential patients

What we offer

Sign-On Bonus Available
Relocation Assistance Available
Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials

Fulltime

Customer Engagement Manager

The Customer Engagement Manager will be responsible for developing and implement...

Location

China , Shanghai; Beijing

Salary:

Not provided

Pfizer

Expiration Date

Until further notice

Requirements

Bachelor’s degree in marketing, Digital Media, Public Health, or related field
5 years of experience in the pharmaceutical industry in roles related to patient marketing, patient engagement, or similar functions, with at least 3 years of experience in consumer marketing, internet platforms, and social media platforms
Proven experience in social media campaigns, referral systems, or insurance collaborations
Experience in chronic disease areas (e.g., obesity, diabetes, metabolic disorders) is ideal
Knowledge of digital analytics and patient-centric solution design.

Job Responsibility

Establish patient satisfaction and continuous service improvement initiatives
Coordinate with internal and external teams to ensure seamless service delivery
Maintain high-quality, compliant patient support standards
Develop innovative insurance collaboration models
Patient assistance programs and insurance support solutions
Coordinate with market access team on insurance strategies
Develop and execute social media strategy across major platforms
Manage digital KOL and patient influencer collaboration programs
Create and optimize digital content for patient education and engagement
Track and analyze engagement metrics across all channels

Fulltime

Customer Engagement Manager

The Customer Engagement Manager will be responsible for developing and implement...

Location

China , Shanghai; Beijing

Salary:

Not provided

Pfizer

Expiration Date

Until further notice

Requirements

Bachelor’s degree in marketing, Digital Media, Public Health, or related field.
5 years of experience in the pharmaceutical industry in roles related to patient marketing, patient engagement, or similar functions, with at least 3 years of experience in consumer marketing, internet platforms, and social media platforms.
Proven experience in social media campaigns, referral systems, or insurance collaborations.
Experience in chronic disease areas (e.g., obesity, diabetes, metabolic disorders) is ideal.
Knowledge of digital analytics and patient-centric solution design.

Job Responsibility

Establish patient satisfaction and continuous service improvement initiatives
Coordinate with internal and external teams to ensure seamless service delivery
Maintain high-quality, compliant patient support standards
Develop innovative insurance collaboration models.
Patient assistance programs and insurance support solutions.
Coordinate with market access team on insurance strategies.
Develop and execute social media strategy across major platforms.
Manage digital KOL and patient influencer collaboration programs.
Create and optimize digital content for patient education and engagement.
Track and analyze engagement metrics across all channels.

Fulltime

Customer Engagement Manager

The Customer Engagement Manager will be responsible for developing and implement...

Location

China , Shanghai; Beijing

Salary:

Not provided

Pfizer

Expiration Date

Until further notice

Requirements

Bachelor’s degree in marketing, Digital Media, Public Health, or related field
5 years of experience in the pharmaceutical industry in roles related to patient marketing, patient engagement, or similar functions, with at least 3 years of experience in consumer marketing, internet platforms, and social media platforms
Proven experience in social media campaigns, referral systems, or insurance collaborations
Experience in chronic disease areas (e.g., obesity, diabetes, metabolic disorders) is ideal
Knowledge of digital analytics and patient-centric solution design

Job Responsibility

Establish patient satisfaction and continuous service improvement initiatives
Coordinate with internal and external teams to ensure seamless service delivery
Maintain high-quality, compliant patient support standards
Develop innovative insurance collaboration models
Patient assistance programs and insurance support solutions
Coordinate with market access team on insurance strategies
Develop and execute social media strategy across major platforms
Manage digital KOL and patient influencer collaboration programs
Create and optimize digital content for patient education and engagement
Track and analyze engagement metrics across all channels

Fulltime

Customer Engagement Manager

The Customer Engagement Manager will be responsible for developing and implement...

Location

China , Shanghai; Beijing

Salary:

Not provided

Pfizer

Expiration Date

Until further notice

Requirements

Bachelor’s degree in marketing, Digital Media, Public Health, or related field
5 years of experience in the pharmaceutical industry in roles related to patient marketing, patient engagement, or similar functions
At least 3 years of experience in consumer marketing, internet platforms, and social media platforms
Proven experience in social media campaigns, referral systems, or insurance collaborations
Experience in chronic disease areas (e.g., obesity, diabetes, metabolic disorders) is ideal
Knowledge of digital analytics and patient-centric solution design

Job Responsibility

Establish patient satisfaction and continuous service improvement initiatives
Coordinate with internal and external teams to ensure seamless service delivery
Maintain high-quality, compliant patient support standards
Develop innovative insurance collaboration models
Patient assistance programs and insurance support solutions
Coordinate with market access team on insurance strategies
Develop and execute social media strategy across major platforms
Manage digital KOL and patient influencer collaboration programs
Create and optimize digital content for patient education and engagement
Track and analyze engagement metrics across all channels

Fulltime

Patient Engagement Coordinator

Allara Health

Location:
United States

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 05, 2025

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