Patient Engagement Coordinator Job at Allara Health

Patient CRM & Omnichannel Engagement Lead

BioMarin is seeking a dynamic and experienced leader to serve as Associate Direc...

Location

United States , San Rafael

Salary:

155000.00 - 213070.00 USD / Year

BioMarin Pharmaceutical

Expiration Date

Until further notice

Requirements

Bachelor's degree in Life Sciences, Business, Marketing, or related field
advanced degree preferred
8+ years of experience in patient CRM, digital marketing, DTC & omnichannel engagement, or related roles in the pharmaceutical or biotech industry
Deep hands-on experience with Salesforce Health Cloud or equivalent patient CRM platforms
Deep understanding of patient services and hub processes
Rare disease experience in pharma digital and marketing practices
Demonstrated success managing omnichannel engagement programs for patients or consumers, from strategic planning to tactical execution
Experience with working with or in Patient Services driving patient engagements, support programs and DTC campaign management and driving digital insights
Experience working cross-functionally with Commercial, Patient Services, Medical Affairs, and Compliance teams
Strong understanding of data privacy and regulatory considerations in patient-facing programs

Job Responsibility

Drive the strategic development, roadmap and delivery of patient CRM and patient omnichannel capabilities using Salesforce Health Cloud
Serve as the global product owner for patient-facing CRM tools, including design, enhancements, configuration, data flows, connections, and lifecycle governance – including business configuration and administration as needed
Ensure capabilities and processes are compliant, scalable, and aligned with regional/local regulatory requirements and privacy policies (e.g., HIPAA, GDPR)
Co-create omnichannel engagement strategies with Patient Services, Brand, and Market Access teams to deliver timely, relevant, and compliant messaging across channels (email, SMS, portals, call center, digital hubs, etc.)
Translate patient journey insights into omnichannel touchpoint design and integrated campaign planning
Collaborate with field teams, patient services, care coordinators, marketing and field leadership to ensure CRM and omnichannel strategies are aligned with real-world patient engagement needs, field workflows, and executional realities
Create scalable global patient omnichannel and patient engagement frameworks for Business Units and regional teams to localize and execute
Work in close alignment with Business Units, Markets, and cross-functional partners (Patient Services, Field, Compliance, Data Privacy) to enable omnichannel strategies that meet patient and business needs
Collaborate with IT on any enterprise integration, data security, and enterprise system alignment
Liaise with Global Privacy, Legal, and Compliance to embed appropriate standards and review processes

What we offer

company-sponsored medical, dental, vision, and life insurance plans
paid time off
discretionary annual bonus
discretionary stock-based long-term incentives

Fulltime

Messaging Coordinator

Clinical Trial Media is seeking a Messaging Coordinator who is highly organized,...

Location

United States , Hauppauge

Salary:

Not provided

Clinical Trial Media

Expiration Date

Until further notice

Requirements

The ability to multi-task among communications platforms and technical platforms simultaneously
Being highly organized, and detail-oriented with excellent and prompt follow-up skills
The ability to manage large volumes of varied communications in a timed manner with daily completion goals
Be able to manage time and continuously reprioritize daily tasks
Comfortability with verbal communications among internal teams, always exhibiting a professional and courteous tone

Job Responsibility

Interpret reporting to identify and send appropriate messaging (via text and email) to patients in the clinical trial process
Organize data to create projects outlining the detailed messaging strategy of when and how to best reach patients to keep them engaged in studies
Manage timelines to ensure proper cadence of messaging
Utilize templated communication to ensure messaging is reaching the right patient at the right time and for the correct step in the process
Responsible for recording and documenting the process to maintain historical data necessary for record keeping purposes
Keep track of patient progress throughout the clinical trial process and message appropriately when patient status changes
Troubleshoot platforms for inconsistent/missing data
work with internal teams to resolve
Provide leadership with ongoing feedback and mitigation strategies for platform and/or process improvements
Consistently update and/or manage several technical platforms simultaneously (e.g., Excel, inhouse referral platform, messaging platform)

Registered Nurse

Bethesda Mission is seeking a compassionate and skilled Registered Nurse to assi...

Location

United States , Harrisburg

Salary:

Not provided

Christian Career

Expiration Date

Until further notice

Requirements

Current, active RN license
At least two years of experience supporting and coordinating clinical care
Strong ability to manage stress inherent in medical clinic operations
Flexibility to provide coverage across varying schedules
Proven ability to maintain positive, collaborative working relationships with staff, volunteers, and patients
Provide a biblically sound testimony of having accepted Jesus Christ and lead a life worthy of that profession
Actively engage in private and corporate prayer, Bible study, regular church attendance, and holy living
Agree with and carry out responsibilities in accordance with the Mission’s policies, including our Code of Conduct, Statement of Faith, Document on Sexual Sin and Brokenness, Value Statement and Narratives, and Mission Statement

Job Responsibility

Coordinate and deliver care that is safe, effective, equitable, timely, and patient-centered
Facilitate case coordination, information sharing, and health education for patients
Develop and maintain positive working relationships with community partners
Connect patients with primary care physicians to support wellness and autonomy
Collaborate with shelter staff to ensure continuity of care for Bethesda patients
Open and close the clinic, preparing and securing records, equipment, and supplies
Manage patient flow during clinic hours, assisting physicians as needed
Maintain accurate and organized medical records
Provide coverage on a rotating day/evening schedule
Perform other duties as assigned to support the clinic’s mission

What we offer

Medical Insurance
Health Reimbursement Account (HRA)
Dental and Vision
Paid Time Off (PTO) and Sick Leave
Retirement Plan
Life and Disability Insurance
Employee Assistance Program (EAP)
Professional Development

Fulltime

Naturopathic Physician

The Patient Engagement Clinician serves as a key connector between the initial i...

Location

United States , Scottsdale

Salary:

Not provided

Envita Medical Center

Expiration Date

Until further notice

Requirements

Licensed Naturopathic Doctor (ND) in good standing
Strong interpersonal and communication skills with an ability to connect authentically and compassionately
Experience with patient consultations, telemedicine, or integrative medicine preferred
Confident and professional presence when engaging with patients remotely
Ability to learn complex healthcare systems and convey information effectively
Passionate about helping patients make informed decisions that lead to improved health outcomes

Job Responsibility

Conduct teleconsultations with prospective patients following intake screening calls
Build meaningful connections and guide patients through the care decision process with professionalism and empathy
Educate patients on integrative treatment pathways and the continuum of care available through both telemedicine and the inpatient facility
Assess patient needs, readiness, and appropriateness for various care programs
Collaborate closely with intake, clinical, and telemedicine teams to ensure seamless patient transitions
Maintain clear documentation and communication within the internal care coordination systems
Participate in refining and improving patient engagement and onboarding processes

What we offer

Competitive compensation and performance-based incentives
Remote-friendly work environment with flexible hours
A unique opportunity to influence and lead in a high-growth venture aiming to reshape healthcare delivery and administration
A mission-driven culture focused on improving care access, transparency, and patient outcomes

Fulltime

Patient Education Specialist

The Patient Education Specialist plays a pivotal role in supporting Profound Med...

Location

United States , Boston

Salary:

Not provided

Profound Medical

Expiration Date

Until further notice

Requirements

Bachelor’s degree
BSN, Bachelor’s in Health Sciences or Public Health preferred
Registered Nurse with a minimum of 5 years’ experience in clinical practice
Experience in oncology and/or robotic surgery is highly preferred
Strong verbal and written communication skills
Proficiency in CRM platforms (such as HubSpot) and experience with lead nurturing, pipeline management, and conversion best practices
Strong collaboration and project management abilities
Commitment to creating an empowering, supportive patient experience

Job Responsibility

Serve as a key point of contact for patients, providing education and guidance about the TULSA procedure via phone and responding to inquiries with empathy and clarity
Manage patient leads in HubSpot, ensuring accurate data entry, timely follow-up, and consistent nurturing to support patient conversion and experience
Coordinate patient referrals to authorized TULSA Pro centers, working with both patients and clinical staff to ensure a smooth handoff
Contribute to the development of patient-friendly educational content (in partnership with Marketing Communications), including brochures, videos, FAQs, and web content
Support field teams by providing tools and resources to aid in patient communication and engagement efforts
Gather and share patient feedback to help evaluate and improve educational materials and patient support processes
Track patient engagement metrics and provide insights to refine educational outreach and improve conversion rates

Fulltime

Lead Clinical Pharmacist

Lead Clinical Pharmacist position at Thrifty White Pharmacy, a pharmacy chain fu...

Location

United States , Maple Grove

Salary:

50.00 - 72.00 USD / Hour

Thrifty White

Expiration Date

Until further notice

Requirements

B.S. Degree or Pharm.D. in Pharmacy from an accredited educational institution
Three years of experience as a practicing pharmacist
Must be capable of assuming responsibility for evaluating and monitoring drug therapy relative to the total needs/problems of the ambulatory care patient in collaboration with physicians, nurses, and other healthcare professionals
Current Minnesota pharmacist license
Current or willing to obtain North Dakota, Iowa, and/or Wisconsin pharmacist license
Certificate of training for Immunizations
Certification in CPR or BCLS
Working knowledge of third-party pay plans and of various quality measurement entities, such as the Centers for Medicare & Medicaid Services (CMS) and Pharmacy Quality Alliance (PQA)
Excellent customer service and communication skills
Proficient in the English language

Job Responsibility

Supervise a team of pharmacist(s), technician(s) and other support staff in administering and completing clinical services
Perform all duties of a staff pharmacist by conducting direct patient care services
Coordinate and help manage clinical pharmacy patients, programs, and initiatives
Provides a pharmacy atmosphere and excellent customer service to develop and maintain patient and employee loyalty
Welcomes partnership of management to leverage tools, reports, and processes to exceed sales goals
Leads team to meet and exceed financial goals including payroll, sales, and clinical service expectations
Leads team by modeling, coaching, and maintaining high standards in patient service
Leverages Regional Support Pharmacy Manager, Regional Support Pharmacist, and Senior Regional Support Pharmacist for personal and team development
Organizes and directs workflow
Provides professional services to patients by presenting a positive image of leading by example

What we offer

401(k)
Competitive salary
Dental insurance
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Profit sharing
Training & development
Vision insurance

Fulltime

Medical Social Worker

The Medical Social Worker is a key member of Oak Street Health Centers, contribu...

Location

United States , Midwest City

Salary:

43888.00 - 91052.00 USD / Year

CVS Health

Expiration Date

January 31, 2026

Requirements

Master of Social Work degree required from a school of social work accredited by the Council on Social Work Education (CSWE)
minimally licensed in the state where OSH Center is located
fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
proficient computer skills (including Microsoft, GSuite, and electronic medical records)
US work authorization

Job Responsibility

Proactively support our highest-need patients by providing comprehensive assessments, telephonic check-ins, and in-person visits
partner with the patient and their support persons (if necessary) to identify goals, increase engagement in their healthcare, address barriers, and drive the execution of their care plan
maintain extensive knowledge of community resources and make referrals, as appropriate, to help ensure the patient's healthcare and psychosocial needs are met
navigate patient insurance benefits in collaboration with the Patient Relations Manager (PRM) to ensure mindful utilization and maximization of plan benefits
provide both longitudinal and episodic comprehensive care coordination with the ultimate goal of empowering patients to independently manage their health conditions and have increased quality of life
educate patients on supportive care options (including advance care planning and end-of-life care) and provide goals of care counseling, support, and advocacy at all stages of the patient journey
provide psychoeducation to patients and families surrounding life stage and disease-specific issues, including dementia, adjustment to illness, aging, caregiver support, etc.
meet with care teams to collaborate and generate creative solutions to patient issues, and spearhead intervention in situations with complex psychosocial dynamics
complete concise and comprehensive documentation on time to ensure that all care team members have visibility into the status of MSW interventions
partner with Community Health Workers and provide clinical guidance and consultation regarding complex patient needs to these team members

What we offer

Affordable medical plan options
a 401(k) plan (including matching company contributions)
an employee stock purchase plan
no-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility

Fulltime

Associate Director/Director, Patient Advocacy & Centricity

Beam is looking for a highly energetic and motivated Associate Director/Director...

Location

United States , Cambridge

Salary:

180000.00 - 260000.00 USD / Year

Beam Therapeutics

Expiration Date

Until further notice

Requirements

8+ years of biopharmaceutical/industry experience with 4+ years of patient advocacy experience
Bachelor’s degree required / Advanced degree such as MS, RN, LCSW, CGC preferred
Effective communicator (verbal and written) and strong interpersonal skills that can build and progress relationships internally and externally
Ability to lead and independently drive projects forward with tangible results
Must be agile and able to adapt to the quick pace of a rapidly growing company
Travel: 25-35% (patient meetings, headquarters.)

Job Responsibility

Engage and partner with patient advocacy organizations, key opinion leaders, policy makers, and patients/caregivers to advance Beam’s patient-oriented objectives and mission
Identify and advance projects, programs, and events to understand and address patient and caregiver needs in the rare disease communities
Collaborate with clinical development and regulatory functions to include the patient perspective in clinical trial design
Compliantly educate advocacy groups and patients on Beam clinical development programs
Collaborate with professional organizations and key opinion leaders to support advocacy and policy engagement and educate on Beam’s science, research, and development programs
Build and lead relationships with various advocacy groups and professional organizations to ensure productive partnerships and alliance
Implement strategies to drive disease awareness, patient speaker engagement, clinical trial awareness, and policy improvements
Oversee company-sponsored patient advocacy events to appropriately engage employees and champion the patient voice and experience to further the patient-centric mindset
Interfaces with medical affairs when a part of the organization to ensure coordination and alignment with KOL, ad boards and medical education activities
Serves as a representative of the organization to ensure information communicated is accurate and up to date regarding organizational activities and industry trends

Fulltime

Patient Engagement Coordinator

Allara Health

Location:
United States

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 05, 2025

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