Patient Education Specialist Job at Helpware (Cebu)

Patient Education Specialist

Patient Education Specialist is responsible for comprehensive patient education....

Location

Philippines , Cebu

Salary:

Not provided

Helpware

Expiration Date

Until further notice

Requirements

Bachelor’s degree in nursing
Active nursing license
3-5 years of clinical nursing experience
Knowledge of nursing principles, practices, and standards of care
adult learning principles
common medical conditions, treatments, medications, and diagnostic procedures
regulatory and accreditation standards, and patient-centered communication
Excellent written, verbal, and interpersonal communication skills
Collaboration and teamwork skills
Strong assessment, documentation, and EMR skills

Job Responsibility

Assesses patient understanding, barriers, and readiness to learn, using clinical expertise to adjust teaching methods and ensure effective comprehension of health information
Provides one on one and group education sessions, explaining diagnoses, medications, procedures, and care instructions to improve patient outcomes and engagement
Documents patient education encounters in accordance with clinical, regulatory, and organizational requirements to ensure accurate communication and care coordination
Partners cross-functionally to resolve complex patient issues, improve satisfaction metrics, and ensure exceptional patient experiences
Ensure required courses, continuing education (CE), and compliance training are completed in accordance with state board requirements and company policy
Creates and maintains evidence based educational materials, including handouts, digital resources, and teaching tools that meet regulatory and organizational standards

Fulltime

Patient Education Specialist

Patient Education Specialist is responsible for comprehensive patient education....

Location

Philippines , Cebu

Salary:

Not provided

Helpware

Expiration Date

Until further notice

Requirements

Bachelor’s degree in nursing (Required)
Active nursing license
3-5 years of clinical nursing experience (Required)
Knowledge of nursing principles, practices, and standards of care
adult learning principles
common medical conditions, treatments, medications, and diagnostic procedures
regulatory and accreditation standards, and patient-centered communication (Required)
Excellent written, verbal, and interpersonal communication skills (Required)
Collaboration and teamwork skills (Required)
Strong assessment, documentation, and EMR skills (Required)

Job Responsibility

Assesses patient understanding, barriers, and readiness to learn, using clinical expertise to adjust teaching methods and ensure effective comprehension of health information
Provides one on one and group education sessions, explaining diagnoses, medications, procedures, and care instructions to improve patient outcomes and engagement
Documents patient education encounters in accordance with clinical, regulatory, and organizational requirements to ensure accurate communication and care coordination
Partners cross-functionally to resolve complex patient issues, improve satisfaction metrics, and ensure exceptional patient experiences
Ensure required courses, continuing education (CE), and compliance training are completed in accordance with state board requirements and company policy
Creates and maintains evidence based educational materials, including handouts, digital resources, and teaching tools that meet regulatory and organizational standards

Fulltime

Clinical Patient Education Specialist

The Patient Education Nurse Specialist is a key member of the nursing leadership...

Location

United States , Brookline

Salary:

154100.00 - 173900.00 USD / Year

Dana-Farber Cancer Institute

Expiration Date

Until further notice

Requirements

Master’s degree in nursing (MSN) or related field required
5 years of recent oncology experience required
Clinical education experience required
Evidence of professional publications preferred
Licensed as a Registered Nurse in the Commonwealth of Massachusetts required
Oncology Nursing Certification from ONCC (OCN or other) preferred

Job Responsibility

Provide expert consultation across the Institute on the process of patient education, including teaching strategies and learning needs assessment
Collaborate with stakeholders to create innovative oncology education materials
Evaluate clinical advice against the evidence
Stays up to date with changing evidence and ensures education materials reflect new knowledge and recommendations
Organizes and authors clinical content for patients and caregivers with consideration to health literacy and adult learning principles
Evaluate and improve the effectiveness of patient education programs

Fulltime

Patient Financial Specialist - Patient Financial Services

The associate is responsible for the duties and services that are of a support n...

Location

United States , Irving

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

HS Diploma or equivalent years of experience required
1-3 years of experience preferred
Experience working within a multi-facility hospital business office environment preferred
College education, previous Insurance Company claims experience, and/or health care billing trade school education may be considered in lieu of formal hospital experience
Experience working with inpatient and outpatient billing requirements of UB-04 and HCFA 1500 billing forms preferred
Experience with Medicare & Medicaid billing processes and regulations preferred
Understanding of Medicare language
Knowledge in locating and referencing CMS and/or Medicare Regulations preferred.

Job Responsibility

Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
Performs Revenue Cycle functions in a manner that meets or exceeds CHRISTUS Health's key performance metrics
Ensures PFS departmental quality and productivity standards are met
Collects and provides patient and payor information to facilitate account resolution
Maintains an active working knowledge of all Government Mandated Regulations as it pertains to claims submission
Responds to all types of account inquires through written, verbal, or electronic correspondence
Maintains payor-specific knowledge of insurance and self-pay billing and follow-up guidelines and regulations for third-party payers
Responsible for professional and effective written and verbal communication with both internal and external customers in order to resolve outstanding questions for account resolution
Meets or exceeds customer expectations and requirements
Compliant with all CHRISTUS Health, payer, and government regulations

Fulltime

Patient Financial Specialist - Patient Financial Services

Location

United States , Irving

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

HS Diploma or equivalent years of experience required
Post HS education preferred
1-3 years of experience preferred
Experience working within a multi-facility hospital business office environment preferred
College education, previous Insurance Company claims experience, and/or health care billing trade school education may be considered in lieu of formal hospital experience
Experience working with inpatient and outpatient billing requirements of UB-04 and HCFA 1500 billing forms preferred
Experience with Medicare & Medicaid billing processes and regulations preferred
Understanding of Medicare language
Knowledge in locating and referencing CMS and/or Medicare Regulations preferred
None required

Job Responsibility

Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
Performs Revenue Cycle functions in a manner that meets or exceeds CHRISTUS Health's key performance metrics
Ensures PFS departmental quality and productivity standards are met
Collects and provides patient and payor information to facilitate account resolution
Maintains an active working knowledge of all Government Mandated Regulations as it pertains to claims submission
Responsible to perform the necessary research in order to determine proper governmental requirements prior to claims submission
Responds to all types of account inquires through written, verbal, or electronic correspondence
Maintains payor-specific knowledge of insurance and self-pay billing and follow-up guidelines and regulations for third-party payers
Maintains working knowledge of all functions within the Revenue Cycle
Responsible for professional and effective written and verbal communication with both internal and external customers in order to resolve outstanding questions for account resolution

Fulltime

Patient Financial Specialist - Patient Financial Services

The associate is responsible for the duties and services that are of a support n...

Location

United States , Irving

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

HS Diploma or equivalent years of experience required
1-3 years of experience preferred
Experience working within a multi-facility hospital business office environment preferred
College education, previous Insurance Company claims experience, and/or health care billing trade school education may be considered in lieu of formal hospital experience
Experience working with inpatient and outpatient billing requirements of UB-04 and HCFA 1500 billing forms preferred
Experience with Medicare & Medicaid billing processes and regulations preferred
Understanding of Medicare language
Knowledge in locating and referencing CMS and/or Medicare Regulations preferred

Job Responsibility

Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
Performs Revenue Cycle functions in a manner that meets or exceeds CHRISTUS Health's key performance metrics
Ensures PFS departmental quality and productivity standards are met
Collects and provides patient and payor information to facilitate account resolution
Maintains an active working knowledge of all Government Mandated Regulations as it pertains to claims submission
Responds to all types of account inquires through written, verbal, or electronic correspondence
Maintains payor-specific knowledge of insurance and self-pay billing and follow-up guidelines and regulations for third-party payers
Maintains working knowledge of all functions within the Revenue Cycle
Responsible for professional and effective written and verbal communication with both internal and external customers in order to resolve outstanding questions for account resolution
Meets or exceeds customer expectations and requirements, and gains customer trust and respect

Fulltime

Patient Financial Specialist Lead - Patient Financial Services

The associate is responsible for the duties and services that are of a support n...

Location

United States , Irving

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

HS Diploma or equivalency required
5-7 years of experience preferred
Demonstrated success working in a team environment focused on meeting organization goals and objectives required
Experience in role requirements as outlined in job description for specific area of responsibility preferred
College education, previous Insurance Company claims experience and/or health care billing trade school education may be considered in lieu of formal hospital experience
Must have an understanding of alternative Business Office financial resources and the ability to provide information and/or recommendations related to these sources of recovery are preferred
Experience working within a multi-facility hospital business office environment preferred

Job Responsibility

Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
Functions as a subject matter expert in support of other PFS team members and other departments/facilities within the CHRISTUS Health network
Provide on-the-job training as needed and provide a source of knowledge for staff inquiries
Demonstrates a strong understanding of payer benefits requirements, on-line claims status, submission, billing, cash application, and reconciliation procedures
Approve or deny requested adjustments and refunds within role thresholds
Adapt to process and procedure evaluations and improvements, support continuous change, and willingly manage special projects in addition to normal workload and other duties as assigned
Remain flexible if duties are reassigned, which may involve transferring to a more appropriate unit in order to best serve PFS and CHRISTUS Health
Responsible for professional and effective written and verbal communication with both internal and external customers in order to resolve outstanding questions for account resolution while maintaining account integrity and compliance with payer and/or government regulations
Ensures quality and productivity standards are met or exceeded
Appropriately documents patient accounting host system or other systems utilized by Patient Financial Services in accordance with policy and procedures

Fulltime

Specialist, Patient Relations

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Work at Home

Salary:

17.00 - 31.30 USD / Hour

CVS Health

Expiration Date

August 31, 2026

Requirements

High school diploma
Typically, less than 1 year of relevant experience
A problem-solving orientation and a flexible and positive attitude
An eagerness to help us build and refine our operating model
An understanding of the Medicare and Medicare Advantage programs preferred, but not required
Sales background preferred
A commitment to performing meaningful work that dramatically improves the lives of patients
Community health experience preferred
Proficient PC skills
Outstanding phone demeanor and etiquette

Job Responsibility

Learn the basics of Medicare and use knowledge to assist patients with navigating insurance issues
Educate our existing patients and encourage them to engage with us with their questions regarding their current healthcare coverage
Gain the trust of patients in an effort to properly advise them in their healthcare coverage and connect them to the appropriate resources
Serve as support for our in center Patient Relations Managers
Provide assistance to our Insurance Advisor Partners
Assist patients in navigating the healthcare system, help patients resolve medical bills inside and outside of the company (advocate for the patient)
Provide exceptional customer service
Other duties, as assigned

What we offer

Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance

Fulltime

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Patient Education Specialist

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