Patient CRM & Omnichannel Engagement Lead Job at BioMarin Pharmaceutical (San Rafael)

Director – Global CRM Business Strategy & Enablement

BioMarin is seeking an experienced and strategic leader to serve as the Director...

Location

United States , San Rafael, California

Salary:

178900.00 - 245960.00 USD / Year

BioMarin Pharmaceutical

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business Administration, Marketing, Information Systems, or a related field
MBA preferred
10+ years of experience in CRM strategy development or management within the biotech/pharmaceutical industry or a similarly regulated environment
Proven experience working with Veeva, Salesforce (or similar platforms) at an enterprise level for configuration management and optimization
Experience with CRM configuration, management, and optimization, as well as integration with marketing automation tools (e.g., Salesforce Marketing Cloud, Marketo)
Strong understanding of CRM systems (e.g., Veeva, Salesforce) and their integration with marketing automation tools (e.g., SFMC, Marketo)
Strong understanding of pharma / life sciences CRM use cases, commercial workflows and customer types & lifecycle management
Excellent analytical skills with the ability to turn data into actionable insights for strategic decision-making
Exceptional communication skills for collaborating across matrixed organizations with diverse stakeholders (Sales, Marketing, and IT)
Demonstrated ability to lead cross-functional projects from concept through execution in a fast-paced environment

Job Responsibility

Define and lead the enterprise CRM strategy and roadmap, ensuring alignment with CX goals, digital data strategy, and campaign needs
Develop and implement a comprehensive CRM strategy that supports BioMarin’s business objectives and enhances customer engagement
Define and prioritize CRM initiatives across Business Units and regions for efficient resource allocation and timely execution
Oversee the entire CRM lifecycle, from requirements gathering to deployment, ongoing optimization, and future enhancements
Collaborate with therapeutic area leads, digital peers, and their respective teams to ensure the CRM system supports unique business needs
Act as a trusted advisor, guiding business units on leveraging CRM capabilities for customer engagement strategies
Ensure CRM functionalities are aligned with business unit goals to maximize impact on sales and marketing
Lead business ownership of CRM tools (including Veeva, Salesforce, and other key life sciences CRM systems), driving adoption, governance, and integration with omnichannel engagement platforms
Ensure optimization of HCP and patient engagement via adaptation of segmentation, dynamic targeting, next-best-action logic, alerts / suggestions implementation, campaign tagging & attribution, and closed-loop measurement
Ensure activation of fit for purpose CRM capabilities for cross-functional team engagement, task and targets management

What we offer

company-sponsored medical, dental, vision, and life insurance plans
discretionary annual bonus
discretionary stock-based long-term incentives
paid time off

Fulltime

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Key Account Manager, Specialty Vaccines - Alberta & Saskatchewan

GSK is looking to hire a Key Account Manager to join our Canadian Vaccines Busin...

Location

Canada , Calgary; Edmonton

Salary:

Not provided

GSK

Expiration Date

Until further notice

Requirements

Bachelor's degree completed, or equivalent related professional experience
Minimum 3+ years of experience in institutional specialty sales and/or key account management
Direct pharmaceutical specialty sales experience within Rheumatology and/or Gastroenterology therapeutic areas
Strong understanding and application of key account management and strategic account planning principles
Excellent verbal, written, and presentation communication skills across virtual and in-person environments
Ability to effectively communicate complex scientific and business information to diverse stakeholder audiences
Experience managing budgets, evaluating ROI, and leveraging data-driven insights to inform business decisions
Strong analytical, organizational, and problem-solving capabilities with a proactive, entrepreneurial mindset
Demonstrated ability to collaborate cross-functionally and drive innovative customer engagement strategies
Proficiency with omnichannel engagement platforms, CRM systems, and virtual collaboration tools

Job Responsibility

Developing and executing strategic business plans to achieve sales targets within your assigned territory
Building and sustaining strong relationships with healthcare professionals, administrators, and key decision-makers to drive vaccine uptake
Leading scientific discussions and educational initiatives to support disease prevention awareness
Identifying partnership opportunities by understanding patient pathways and stakeholder objectives
Collaborating cross-functionally and leveraging internal/external resources to meet customer needs
Managing your territory budget and analyzing performance to support business strategy and ROI
Maintaining a deep knowledge of your market landscape, including competitive activity and health system dynamics
Demonstrating consistent alignment with GSK values and compliance policies
Routine travel within the territory, with potential for occasional overnight stays

What we offer

Competitive base salary
Annual bonus based on company performance
Flexible working options available for most roles
Learning and career development
Access to healthcare & wellbeing programmes
Employee recognition programmes

Fulltime

Commercial Data Strategy & Operations Director

The Director of Commercial Data Strategy & Operations will serve as a strategic ...

Location

United States , San Mateo

Salary:

200000.00 - 240000.00 USD / Year

Dompé

Expiration Date

Until further notice

Requirements

Bachelor’s or Master’s degree in a related field (e.g., Data Science, Computer Science, Life Sciences)
10+ years of experience in data operations, governance, and strategy—preferably supporting Commercial functions in biotech or pharma
Deep knowledge of U.S. healthcare data assets, commercial data ecosystems (IQVIA, Symphony, Veeva, etc.), and omnichannel engagement models
Strong analytical and technical skills
proficiency in common analytics and CRM tools such as Salesforce, Excel, SQL, BI tools (Looker, Tableau), and forecasting platforms
Hands-on experience with cloud data platforms (e.g., Snowflake, Databricks), MDM tools, and modern data stacks
Hands on experience with modern data science/AI analytics tools such as Python (pandas/conda/matplotlib), R (tidyverse, plotly) or SAS and their related ecosystems
Familiarity with AI/ML use cases in commercial functions (e.g., predictive targeting, segmentation, campaign optimization)
Proven success in building cross-functional partnerships and translating data capabilities into business value
Strong leadership, communication, and stakeholder management skills

Job Responsibility

Develop and implement a U.S. data strategy that aligns with brand goals, customer engagement priorities, payer/provider market dynamics, and field execution needs
Prioritize data capabilities that support commercial planning, segmentation, targeting, and omnichannel activation
Partner with commercial leads to identify business-critical data needs and translate them into scalable solutions
Lead the execution of commercial data operations across domains such as HCP/HCO, patient, prescription, claims, and sales data
Oversee the design and implementation of a robust Master Data Management (MDM) program that supports customer-centric execution and compliant promotional activities while ensuring compliance with broader Dompe technical infrastructure and systems
Manage data acquisition pipelines and data quality controls to ensure reliable, timely, and actionable insights
Ensure best practices for data reliability, ingestion, analysis and output across all commercial data streams
Define and enforce enterprise-wide commercial data governance policies and best practices
Ensure compliance with relevant data privacy and regulatory frameworks while enabling innovation and speed
Establish and be responsible for data quality standards and KPIs that improve commercial confidence in analytics and automation outputs

What we offer

Comprehensive medical benefits
Generous vacation / holiday time off
Competitive 401(K) matching
Bay Area office with great views, located in vibrant downtown San Mateo and within walking distance to restaurants, coffee shops, and the Cal Train
A super cool team who’s excited to transform lives through innovative therapies

Fulltime

New

Staff Accountant

We are looking for a detail-oriented Staff Accountant to support day-to-day acco...

Location

United States , Cherry Hill

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 2 years of experience in a staff accountant or similar accounting role
Working knowledge of corporate tax, including exposure to tax return preparation processes
Experience handling sales tax reporting and related account analysis
Strong understanding of journal entries, account reconciliations, and general ledger maintenance
Ability to analyze financial information accurately and resolve account discrepancies
Proficiency with standard accounting systems and spreadsheet tools used for financial reporting

Job Responsibility

Prepare and post journal entries to keep financial records accurate and up to date
Reconcile general ledger accounts and investigate discrepancies to ensure reporting integrity
Assist with the preparation and review of corporate tax filings and related supporting schedules
Support sales tax reporting by gathering data, validating figures, and helping ensure timely submission
Maintain organized accounting documentation and provide support during audits or internal reviews
Collaborate with finance team members to complete month-end and periodic close activities efficiently

What we offer

Medical
Vision
Dental
Life insurance
Disability insurance
Company 401(k) plan

Fulltime

New

Foreign Pharmacy Grad - International Pharmacy Intern

You’ve invested a lot of time and energy in your education. Now you want the cha...

Location

United States , Middletown

Salary:

30.00 - 42.00 USD / Hour

CVS Health

Expiration Date

July 10, 2026

Requirements

High School Diploma or General Equivalent Development (GED)
Doctorate (PharmD) or equivalent Pharmacist degree from a Non-US accredited school of pharmacy
active Pharmacy Intern license in state where district is located
Foreign Graduate from a Non-US Accredited college or school of pharmacy prior to beginning Non-US Accredited Foreign Graduate Training Program at CVS
Pharmacist licensure in the state in which the position is based within 120 days of completion of US Intern hours
Strong communication and presentation skills
Results Orientation
Colleague Engagement
Active Listening
Customer and Community Engagement

Job Responsibility

Patient Safety
Pharmacy Professional Practice
Regulatory Requirements
Quality Assurance
Customer Service
Inventory Management
Workflow Management excluding final prescription verification
Lead with Heart – display empathy and compassion for your patients, customers, caregivers, and colleagues on your team
Support your Pharmacy manager in motivating, inspiring, and developing their Pharmacy Support Staff by balancing assignments that maximize colleagues’ strengths, address development opportunities, and decrease knowledge gaps
Identify critical business opportunities and meaningful solutions to drive growth and improve performance in your pharmacy and work toward successfully implementing those solutions by leading your team to achieve specified goals

What we offer

Medical, dental, and vision coverage
Paid time off
Retirement savings options
Wellness programs

Fulltime

New

Accounts Payable Specialist

We are looking for an Accounts Payable Specialist to join a resources organizati...

Location

United States , Norristown

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience supporting accounts payable processes in a finance or accounting environment with strong attention to detail
Ability to code invoices and assign account information with strong attention to detail
Hands-on experience with invoice entry, payment posting, and related transaction processing
Familiarity with ACH payments and check run procedures
Strong order entry and data entry skills with a high degree of accuracy
Proficiency in maintaining organized financial records and handling multiple tasks within established deadlines
Ability to work effectively in a hybrid setting and manage part-time responsibilities independently

Job Responsibility

Process vendor invoices accurately by reviewing documentation, entering details into the company’s accounting platform, and routing items appropriately for payment
Apply correct general ledger or account coding to invoices to support accurate financial tracking and reporting
Record and post cash payments in a timely manner while ensuring transactions are matched and documented correctly
Assist with payment activities such as ACH transactions and check runs in accordance with established schedules and controls
Manage order entry tasks with a high level of accuracy to help maintain organized and up-to-date financial records
Verify invoice information, identify discrepancies, and follow up as needed to resolve issues before payment is issued
Maintain consistent accounts payable records and support the overall efficiency of the finance function through careful data handling

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

Parttime

New

Aged Care Personal Care Assistant

Location

Australia , Bendigo

Salary:

45.00 - 73.00 AUD / Hour

Randstad

Expiration Date

May 27, 2026

Requirements

Cert III In Assistant in Nursing or equivalent qualification
6 months+ experience in aged care
Current working rights for Australia
Current Police Check or NDIS Worker Clearance

What we offer

Access to 50% of your pay right after your shift has finished
Pick the shifts that work for your schedule via the myrandstad app
Exclusive discounts on homeloans, health insurance, plus savings at over 50+ stores including Myer, Amazon and Woolworths
Access to our Aged Care Talent Community where you have access to articles and podcasts to support your learning and development

Parttime

New

Pharmacy Technician

We’re building a world of health around every individual — shaping a more connec...

Location

United States , La Mirada

Salary:

19.46 USD / Hour

CVS Health

Expiration Date

July 07, 2026

Requirements

Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
State-level licensure and national certification requirements vary by state
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Attention and Focus: Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another to meet patient and business needs
Ability to confirm prescription information and label accuracy, ensuring patient safety
Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner

Job Responsibility

Contribute to safe and effective operations of the pharmacy
Follow all company SOPs at each workstation to help our Pharmacists manage and improve patient health
Follow pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
Contribute to positive patient experiences by showing empathy and genuine care
Complete basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team
Contribute to a high-performing team, embracing a growth mindset, and being receptive to feedback
Remain flexible for both scheduling and business needs
Understand and comply with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles
Deliver additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification
Where permissible, support immunizations, including completing additional licensure and training requirements, educating patients about the importance of vaccines, monitoring for and responding to adverse reactions, reviewing and collecting patient information, and monitoring and managing vaccine supplies

What we offer

Dental
Vision
Wellness resources
Employee discounts
Access to certain voluntary benefits
Other programs

Parttime

Select Country

Patient CRM & Omnichannel Engagement Lead

BioMarin Pharmaceutical

Location:
United States , San Rafael

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 26, 2025

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