Patient Coordinator Job at Office Angels (New Malden)

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Patient Coordinator

As a Patient Coordinator, you will be the friendly, frontline face of the H2H se...

Location

United Kingdom , Sittingbourne

Salary:

13.00 GBP / Hour

Randstad

Expiration Date

July 25, 2026

Requirements

Previous experience in a busy, fast-paced customer service environment
Professional, confident telephone manner and excellent written communication skills
Competent IT skills with the ability to learn new internal database systems quickly
Ability to prioritize workload, multitask, and stay calm under pressure

Job Responsibility

Patient onboarding: Welcome new patients or carers to the H2H service in a warm, empathetic, and professional manner, verifying all healthcare details
Delivery coordination: Efficiently arrange and schedule patient deliveries via telephone and email
Stakeholder liaison: Act as a key point of contact for healthcare professionals, internal teams, and GP surgeries
Administration & compliance: Process chemist orders, manage prescription collections, and meticulously log all communications on the internal database
Query resolution: Answer and resolve patient and stakeholder inquiries proactively

What we offer

Joining a highly supportive, friendly team environment
Comprehensive training program overseen by a dedicated team trainer

Parttime

Patient Coordinator

Are you immediately available and experienced within a medical or healthcare set...

Location

United Kingdom , City of London

Salary:

13.50 - 14.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience as a Medical Receptionist, Patient Coordinator, or within a healthcare setting
Strong telephone manner with proven experience triaging calls
Excellent communication skills, both written and verbal
Highly organised with the ability to multitask in a busy environment
Confident using booking systems and Microsoft Office
Professional, calm, and patient-focused approach

Job Responsibility

Acting as the first point of contact for patients, providing a warm and professional reception service
Managing a high volume of incoming calls, triaging enquiries efficiently and directing patients appropriately
Booking, rescheduling, and cancelling appointments using internal systems
Supporting clinicians with clinic coordination and ensuring appointment schedules run smoothly
Maintaining accurate and confidential patient records in line with GDPR guidelines
Handling patient queries with empathy, professionalism, and attention to detail

What we offer

Ongoing temporary opportunity within a reputable private medical setting
Central City of London location with excellent transport links
Supportive and professional team environment
Office Angels Boost Benefits - including wellbeing support, discounts and vouchers

Fulltime

Patient Coordinator

We are hiring a Customer Service Representative / Patient Coordinator to join a ...

Location

Canada , Moncton

Salary:

20.00 - 23.00 CAD / Hour

Randstad

Expiration Date

July 04, 2026

Requirements

Previous experience in customer service and/or related clinical environment
working knowledge of medical terminology is an asset
Ability to demonstrate good knowledge of computer software applications
Outlook, Word, and Excel
Typing and proofreading correspondence, forms, and other documents using computer software
Ability to convey a positive and professional image to customers and team members
Ability to think critically, multi-task and troubleshoot
Maintain composure in high pressure situations, working well in high volume situations
Capable of following an issue through to conclusion
Strong active listening skills

Job Responsibility

Acts as the primary point of contact for patients, physicians, and healthcare partners
Manages high-volume inquiries via phone and email, ensuring professional handling of both inbound and outbound correspondence
Triages and escalates complex issues to specialized staff (nurses, physicians, or managers) when necessary
Serves as a program expert, providing overviews and answering treatment-related questions
Manages appointment logistics, including verifying schedules and checking clinic/nurse availability
Resolves patient concerns to ensure satisfaction and treatment adherence
Ensures all filing and documentation are submitted correctly to designated programs and prescribers
Navigates patient management systems to input data and track resources

What we offer

Located Downtown Moncton
Monday to Friday, 7.5hr
Temporary employment - possibility of extension or permanent opportunity

Fulltime

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Patient Coordinator

Are you passionate about customer service, and excited to take a step into the h...

Location

United Kingdom , City Of London

Salary:

27000.00 - 30000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Customer service experience is necessary
Excellent communication and interpersonal skills, with a warm and friendly demeanour
Strong organisational skills and attention to detail
A positive working attitude and a passion for helping others

Job Responsibility

Welcoming and supporting patients with queries in person, via phone and email
Coordinating appointments and managing busy patient schedules
Answering queries and providing information about the services
Maintaining accurate patient records and managing administrative tasks
Contacting prospective patients, who have enquired about the services

What we offer

Supportive Environment
Growth Opportunities
Impactful Work

Fulltime

Patient Coordinator

Join our team as a Patient Coordinator in a vibrant medical setting. This role i...

Location

United Kingdom , Raynes Park, Wimbledon

Salary:

13.00 - 14.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Cheerful
Organised
Communicative
Excellent verbal and written communication skills
Compassionate
Tech-Savvy
Familiarity with medical software and office systems

Job Responsibility

Welcoming patients with a warm smile and assisting them throughout their visit
Scheduling appointments and managing calendars efficiently
Handling patient enquiries and resolving issues with a positive attitude
Collaborating with healthcare providers and administrative staff to ensure seamless operations
Maintaining accurate patient records and ensuring confidentiality at all times
Assisting with insurance verification and billing inquiries

What we offer

Holiday pay
Competitive salary and benefits package
Growth opportunities
Supportive team environment
Impactful work

Fulltime

Patient Coordinator

Are you passionate about patient care and looking for an exciting opportunity to...

Location

United Kingdom , Wilmslow

Salary:

12.60 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in a patient-facing or healthcare administration role
Familiarity with Salesforce is preferable
Excellent communication and interpersonal skills
Strong organisational skills with a keen attention to detail
Ability to thrive in a fast-paced environment
A Standard or Enhanced DBS check is required

Job Responsibility

Greeting patients with a friendly demeanour and addressing their needs
Gathering information about patient journeys and effectively triaging calls
Accurately recording notes and relaying important details to the appropriate contacts
Completing administrative tasks, including data entry and maintaining comprehensive patient records

What we offer

Supportive Team
Valuable Experience
Make a Difference

Fulltime

Patient Coordinator

Location

United States , Charlotte

Salary:

20.80 - 31.20 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Completion of an accredited Medical Assistant program or may have completed structured military training which is clinical in nature per DD214 in lieu of a formal medical assistant program or EMT
A High School Diploma or GED is required
Must possess excellent verbal and written communication skills
Must possess basic computer knowledge and ability to use Microsoft office applications
Strong organizational skills
Must have effective interpersonal skills
Must be able to respond quickly to changes in community and clinic settings

Job Responsibility

Engages a population of medically vulnerable or chronically ill patients in their care, assisting them through the process of working towards better health by providing support, encouragement and education
Communicates and maintains relationships with other members of the Care Management team to promote a lifelong, proactive partnership with patients to enhance and personalize management of health-related needs
Completes screenings on patients for social determinants of health needs and refers as appropriate
Communicates with patients and caregivers in person, by telephone and via electronic means
Utilizes Chronic Disease Management protocols, under the direction of clinical teammates
monitors patient-reported biometrics, medication adherence, reported challenges/barriers and promptly connects the patient with the appropriate resources, and/or notifies the patient's care team for additional follow-up
Provides customized, evidence-based patient education in a variety of areas, under the guidance of clinical teammates and based on the patient's readiness to change
includes but not limited to weight management/exercise, tobacco cessation, stress reduction and chronic disease self-management
Uses Motivational Interviewing skills to engage and assist patient/parent/family
Assists providers' offices/ medical home staff with member specific missed appointments through outreach and scheduling

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

Patient Coordinator

Join our client as a Patient Coordinator to provide exceptional healthcare suppo...

Location

United Kingdom , London

Salary:

27000.00 - 30000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Excellent administrative skills
Strong attention to detail and organisational abilities
Exceptional communication skills
Familiarity with clinical environments and patient care practises
Customer service mindset
Ability to convey information clearly and empathetically

Job Responsibility

Chaperoning patients during appointments
Accurately log patients' personal information and clinical data into systems
Maintain a clean and sanitised clinical environment
Conduct regular stock checks and place orders
Handle appointment cancellations, take payments, and assist with administrative tasks

What we offer

Impactful work supporting women's health
Dynamic team environment
Growth opportunities with training and performance reviews

Fulltime

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Patient Coordinator

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