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Join Our Friendly Team as a Receptionist/Treatment Coordinator at Fulwood Dental Studio, Preston! Are you passionate about dental health and love making a positive difference in patients’ lives? Do you thrive in a warm, supportive team and enjoy creating a great experience for everyone who walks through the door? If so, we’d love to welcome you to Fulwood Dental Studio, our state-of-the-art practice in Preston!
Job Responsibility:
Manage Treatment Plans: Support patients with finance applications, payment processes, and plan their treatment smoothly
Patient Support: Welcome new patients, discuss treatment and payment options, and guide them through their next steps
Front Desk Excellence: Handle enquiries, manage appointments, and ensure our reception area runs efficiently
Team Collaboration: Work closely with our dental nurses, clinicians, and admin team to deliver an outstanding patient experience
Organisation & Records: Maintain accurate patient notes, respond promptly to queries, and help keep everything running like clockwork
Requirements:
Minimum 1 year working in a dental practice
Familiarity with dental treatments, including aligners, composite bonding, implants, etc.
Confident with dental software, scanners, and MS Office
Excellent customer service skills, friendly, empathetic, and adaptable
Strong work ethic and ability to work well with a close-knit team
Nice to have:
Dental nursing experience is a bonus
What we offer:
Competitive Hourly Rate: Based on experience
Career Growth: Opportunities to develop your skills and take on more responsibilities over time
Bonuses & Incentives: Earn additional bonuses on private treatments
Modern Facilities: Work in a fully digital, state-of-the-art dental studio