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WellNow Urgent Care takes pride in creating an environment filled with meaningful work and opportunities by investing in our colleagues. We offer competitive salaries and a comprehensive benefits package which includes numerous continuing education options. WellNow has over 150+ locations across New York, Illinois, Indiana, Michigan, Pennsylvania and we are continuing to grow! That means our colleagues can transfer facilities in any of the markets we serve. We are committed to offering our patients the best care by adding talented healthcare professionals.
Job Responsibility
Responsible for taking patient history and obtaining vital signs
Perform basic testing or screenings such as: vision, audio, urine drug screens, breath alcohol, EKGs, pulmonary function testing
Perform necessary phlebotomy for collection of laboratory samples, if certified
Accurately complete corresponding paperwork/computer work for lab tests
Perform point of care testing such as: strep, mono, glucose, influenza, Urine pregnancy, Urinalysis, blood glucose levels
Insure sterile technique, instrument cleaning and sterilization, proper use of the autoclave
Schedule and coordinate necessary records for ancillary care for patients
Assist providers with exams and testing
Maintain confidentiality with all patient information (HIPAA)
Ensures equipment is in working order
Logs laboratory procedures and processes paperwork
Maintains examination rooms and stocks medical supplies
Performs duties to ensure good patient flow
Registration duties
Accompany the provider to the bedside
Accurately documents patient’s medical history, physical exam, and procedures
Completes transcription as requested
Perform tasks to improve provider efficiency
Greet and registers patients
Answers and appropriately triages phone calls
Takes payments for visits
Printing, scanning, and faxing reports
Other front desk and cleaning responsibilities
Document provider dictated patient history
Document physical examination findings and procedures
Scribes results of laboratory and radiographic studies
Scribes correct time of patient care related activities
Committed to the specialty of Urgent Care
Requirements
1+ years’ experience in a Patient Care Tech role or equivalent preferred
Ability to identify equipment problems and correcting or notifying team leader
Ability to apply written instructions and standardized work practices
Ability to establish and maintain effective relationships with staff, patients, and families
Able to withstand physical & mental demands: standing, walking, stooping, and bending. Requires ability to move equipment and transfer patients
Computer knowledge and skills, must be able to register patients on the computer in a timely manner
Up-to-date on injections, and provide documentation, as per OSHA guidelines
Ability to complete and maintain CPR certification
Excellent listening and note-taking skills
Ability to apply written instructions and standardize work practices
Basic computer skills, including the use of Electronic Medical Records (EMR)
Demonstrated ability to type at least 45 words per minute
Strong communication skills, including grammatical, spelling and verbal
Detail-oriented with proven ability to work effectively under conditions requiring accuracy
Capable of working well on a team
Friendly and customer service oriented
Ability to manage high call volume
High School Degree or equivalent required
EMT Basic certification preferred
Medical Assistant certification through one of the preferred following programs: Clinical Medical Assistant (CCMA) - National Healthcareer Association, Certified Medical Assistant (CMA) – American Association of Medical Technologists, Registered Medical Assistant (RMA) – American Medical Technologists
Nice to have
EMT Basic certification preferred
Medical Assistant certification through one of the preferred programs
What we offer
Competitive salary
Parental leave
Continuing education opportunities
Medical benefits, including vision coverage, FSA/HSA options, and prescription drug coverage
401(k) plan with a company match
Free urgent care visits for you and your immediate family members
Scrubs provided
Opportunities for promotional growth
Monthly bonus based on performance and productivity